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Wendy's

3.5
(901 reviews)

Business Details

(832) 509-3019

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10235 Almeda Genoa Road, Houston, TX
77075, United States

Hours

Reviews

3.5
901 reviews
5 stars
357
4 stars
191
3 stars
115
2 stars
58
1 star
180

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported that the food was often cold, overcooked, or not fresh, with some even receiving raw items.

Service Issues

Many reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, and concerns about food handling.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • ES
    ELGORDO SERVIN
    Jan 21, 2026
    1.0
    we order a combo with chicken sandwich and it was over cooked in black grease it tasted horrible. I opened looked at the chicken pattie and it was almost black. These people are a disgrace to the fast food industry. The owner should fire the whole crew working on this day 1/21/26 6:45 pm. The frys were also old and the nuggets smelled horrible because they were cooked in old oil. I will call the city of houston on this establishments for them to get inspected. I know the big head honcho that inspects these fast food restaurants in the south east area. People do not go spend your money here because they are clearly killing people with their nasty food.
  • HO
    Haley Orellana
    Dec 19, 2025
    1.0
    This location is very slow with orders. Even when ordering ahead you’ll be waiting 30+ minutes. Even with waiting the food comes out cold. The employees are also not very organized. I will not be coming back to this location. Very bad service.
  • S1
    Smart 1
    Dec 12, 2025
    1.0
    I ordered chicken strips and specifically asked for them to be cooked fresh. Instead, they just dropped them back in the grease twice and tried to pass them off as fresh. I can tell the difference between food that’s truly fresh and food that’s reheated. Won’t be coming back.
  • YR
    Yiraliz R
    Nov 26, 2025
    1.0
    If you order for uber is because you don’t have enough time to go to the restaurant I order a burguer chilli and some nuggets with fries they only send me one item this is so wrong, 😑
  • YL
    yohessi lozano
    Nov 25, 2025
    1.0
    Terrible experience. The fries were cold, hard, and tasted like old oil. I asked for extra mayo on my burger and they didn’t add any. I also ordered a Coke Zero and they gave me regular Coke. The customer service was awful — the person at the counter had such a bad attitude that I didn’t even want to ask for a replacement because I was honestly afraid they might mess with my food. I will never order from this location again. I expect at least fresh food and basic respect, but they completely failed in every way. Very disappointed.

Frequently Asked Questions About Wendy's

Is 009 Almeda Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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