At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported slow service, incorrect orders, and poor customer interactions, with many expressing frustration over the staff's attitude and lack of organization.
Food Quality
Many reviews highlighted issues with food quality, including cold, reheated, or improperly cooked items, leading to dissatisfaction among customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Mixed Experiences
While some customers had positive experiences with food and service, these were overshadowed by the frequency of complaints regarding service and food quality.
HO
Haley Orellana
Dec 19, 2025
1.0
This location is very slow with orders. Even when ordering ahead you’ll be waiting 30+ minutes. Even with waiting the food comes out cold. The employees are also not very organized. I will not be coming back to this location. Very bad service.
S1
Smart 1
Dec 12, 2025
1.0
I ordered chicken strips and specifically asked for them to be cooked fresh. Instead, they just dropped them back in the grease twice and tried to pass them off as fresh. I can tell the difference between food that’s truly fresh and food that’s reheated. Won’t be coming back.
YR
Yiraliz R
Nov 26, 2025
1.0
If you order for uber is because you don’t have enough time to go to the restaurant I order a burguer chilli and some nuggets with fries they only send me one item this is so wrong, 😑
YL
yohessi lozano
Nov 25, 2025
1.0
Terrible experience. The fries were cold, hard, and tasted like old oil. I asked for extra mayo on my burger and they didn’t add any. I also ordered a Coke Zero and they gave me regular Coke.
The customer service was awful — the person at the counter had such a bad attitude that I didn’t even want to ask for a replacement because I was honestly afraid they might mess with my food.
I will never order from this location again. I expect at least fresh food and basic respect, but they completely failed in every way. Very disappointed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 10235 Almeda Genoa Road, Houston, TX?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Houston, TX serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I get delivery from this Wendy's?
Yes, delivery is available. You can check availability and order through the Wendy’s app or at order.wendys.com by entering your address.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at this Wendy's?
They serve breakfast, lunch, and dinner.
How can I contact Wendy's at this location with questions or feedback?
You can call (832) 509-3019, reach Customer Care via live chat or message on their Contact page, or complete their Customer Satisfaction Survey online.
Where is Wendy's located and how can I get directions?
Wendy's is located at 10235 Almeda Genoa Road, Houston, TX 77075. For directions, you can use their online locator or map services.
What nearby restaurants are close to this Wendy's?
Nearby eateries include Panchos Mexican Buffet, Chick-fil-A, Pollo Campero, Arby’s, Taqueria El Rincon de Jalisco, and Fish Place seafood restaurant, giving you various dining options around the area.
What nearby stores and services can I find near Wendy's?
Close to Wendy's you'll find shopping centers like Orange Grove, shoe stores such as WSS and Kikas Artesanal, a bank branch (Wells Fargo), and various mobile phone stores including Aio Wireless and Mobile Zone.
How can nearby public places help customers visiting Wendy's?
Customers can shop at Orange Grove shopping center or get a haircut at Supercuts nearby before or after dining at Wendy's, making it a convenient area to combine errands and meals.