Wendy's

3.5
900 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10235 Almeda Genoa Road, Houston, TX
77075, United States

Hours

Reviews

3.5
900 reviews
5 stars
357
4 stars
191
3 stars
115
2 stars
58
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer interactions, with many expressing frustration over the staff's attitude and lack of organization.

Food Quality

Many reviews highlighted issues with food quality, including cold, reheated, or improperly cooked items, leading to dissatisfaction among customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.

Mixed Experiences

While some customers had positive experiences with food and service, these were overshadowed by the frequency of complaints regarding service and food quality.
  • HO
    Haley Orellana
    Dec 19, 2025
    1.0
    This location is very slow with orders. Even when ordering ahead you’ll be waiting 30+ minutes. Even with waiting the food comes out cold. The employees are also not very organized. I will not be coming back to this location. Very bad service.
  • S1
    Smart 1
    Dec 12, 2025
    1.0
    I ordered chicken strips and specifically asked for them to be cooked fresh. Instead, they just dropped them back in the grease twice and tried to pass them off as fresh. I can tell the difference between food that’s truly fresh and food that’s reheated. Won’t be coming back.
  • YR
    Yiraliz R
    Nov 26, 2025
    1.0
    If you order for uber is because you don’t have enough time to go to the restaurant I order a burguer chilli and some nuggets with fries they only send me one item this is so wrong, 😑
  • YL
    yohessi lozano
    Nov 25, 2025
    1.0
    Terrible experience. The fries were cold, hard, and tasted like old oil. I asked for extra mayo on my burger and they didn’t add any. I also ordered a Coke Zero and they gave me regular Coke. The customer service was awful — the person at the counter had such a bad attitude that I didn’t even want to ask for a replacement because I was honestly afraid they might mess with my food. I will never order from this location again. I expect at least fresh food and basic respect, but they completely failed in every way. Very disappointed.
  • CC
    Cesar
    Nov 23, 2025
    2.0
    Ordered drive thru food was not ready.

Frequently Asked Questions About Wendy's

Is 009 Almeda Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 10235 Almeda Genoa Road, Houston, TX?

The drive-through is open daily from 6:00 AM to 1:00 AM.