Wendy's

3.5
1247 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9500 South Main Street, Houston, TX
77025, United States

Hours

Reviews

3.5
1,247 reviews
5 stars
469
4 stars
257
3 stars
206
2 stars
84
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and efficient, while others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received cold or incorrect orders.

Speed of Service

Service speed is a common complaint, with many customers experiencing long wait times, especially during busy hours.

Cleanliness

Concerns about cleanliness and hygiene were raised, with some customers noting unsanitary conditions.

Drive-Thru Experience

Drive-thru service is convenient but has been criticized for slow service and order inaccuracies.
  • JJ
    Jade Junique
    Nov 17, 2025
    1.0
    Nasty cold food with nasty attitudes.
  • RB
    Rod Ball
    Nov 13, 2025
    5.0
    Had to sponsor Wendy's since they were closing a lot of Wendy's this location is very great food was hot and fresh 🗽
  • KD
    Kam Dot
    Nov 12, 2025
    2.0
    Went through the drive thru for my fries to be cold immediately. And it just seems as if the jr. burgers continue to get smaller and smaller over the years. Also ordered nuggets and received the wrong sauce. I would have understood if they were out of the one I wanted, but I wasnt even notified or asked if I wanted a different one.
  • JR
    Joe Reynaga
    Nov 11, 2025
    3.0
    Wendy's has always had good food. Their customer service though has gone down.
  • DT
    David Trevas
    Nov 5, 2025
    5.0
    I really enjoyed my visit to this Wendy's today. The fries were especially hot and crispy. I usually go to the Wendy's on Kirby or Bissonnet and both seem like a business that's about to fold. The S. Main location was clean and pleasant. My new favorite Wendy's!

Frequently Asked Questions About Wendy's

Is 013 Astrodome Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.