Wendy's

3.8
1214 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7920 Howard Drive, Houston, TX
77017, United States

Hours

Reviews

3.8
1,214 reviews
5 stars
533
4 stars
274
3 stars
156
2 stars
77
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Temperature

Many customers reported receiving cold or stale food, with complaints about the freshness of items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food handling.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Staff Attitude

Customers frequently noted unprofessional and dismissive attitudes from staff members.
  • JR
    jose rincon
    Oct 25, 2025
    4.0
    On this occasion we went to this Wendy's restaurant. It was empty at the time we could, but it was the afternoon and people were coming in from the street to get their free sodas, which motivated the employees to turn off the soda machine. This is good so as not to waste your consumption. As for my food, it was good. They didn't serve it the way I ordered, and they put the cheese on it, but The chili was very tasty, the food was very hot, I also can't get into the bathroom because it was locked and the keys they gave me didn't work, but it's okay, there was no problem, otherwise it was a normal experience. The restaurant is already in a very bad state of disrepair. They should do a little maintenance or renovate it, starting with its very worn chairs, so that it has more presence and is more pleasing to the eyes of customers.
  • DW
    demetria washington
    Oct 24, 2025
    1.0
    Terrible, went in no one was working everyone on break.one guy sitting eating noodles that worksther, other lady sitting in lobby on phone.to people on cook area just looked.
  • KC
    Kevin Champagne
    Oct 23, 2025
    1.0
    Suck always gives me diarrhea
  • JN
    Juan Nieves
    Oct 18, 2025
    1.0
    I understand just having a job to get by, but serving cold food when not even busy is crazy. Not to mention always getting an attitude from the drive thru. Still cold food being served here.
  • IP
    Israel Portillo
    Oct 5, 2025
    1.0
    Can’t never go drive thru without getting an attitude from the ladies that work their.

Frequently Asked Questions About Wendy's

Is 010 Howard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.