Wendy's

3.7
1222 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7920 Howard Drive, Houston, TX
77017, United States

Hours

Reviews

3.7
1,222 reviews
5 stars
535
4 stars
275
3 stars
157
2 stars
77
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and attitude from employees.

Food Temperature

A significant number of customers reported receiving cold or stale food, indicating a consistent issue with food quality.

Order Accuracy

Many customers complained about incorrect orders and a lack of attention to detail, with orders frequently being wrong or incomplete.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food handling practices.
  • JL
    Jared Laurent
    Jan 3, 2026
    1.0
    Ac was off and the food was cold
  • RP
    Ruben Pinto
    Dec 22, 2025
    1.0
    Pésimo servicio mal encaradas y malcriada
  • JP
    Juan Prado
    Dec 20, 2025
    1.0
    The lady in the drive trough was super rude we were asking for 2 burgers and then she got mad and asked us so you want one or two.. who ever that was needs to be fired and should go to training again
  • DX
    DoButter Xoxo
    Dec 6, 2025
    1.0
    Came here for a quick snack and it was trash. Fries were stale and cold, the girl at the drive thru (12/6/25 5:45 PM) really tried to play me too by saying they were just made. Like gorl I wouldn’t be saying I want fresh fries if they were just made. I don’t appreciate condescending workers. Thankfully they had them remade but why fight people on this? We paid for the food to be fresh. Also new chicken tenders are a hit or miss. They are tiny and depends if you get a thick juicy little one, other than that - mid. Maybe just this location.
  • JR
    jose rincon
    Oct 25, 2025
    4.0
    On this occasion we went to this Wendy's restaurant. It was empty at the time we could, but it was the afternoon and people were coming in from the street to get their free sodas, which motivated the employees to turn off the soda machine. This is good so as not to waste your consumption. As for my food, it was good. They didn't serve it the way I ordered, and they put the cheese on it, but The chili was very tasty, the food was very hot, I also can't get into the bathroom because it was locked and the keys they gave me didn't work, but it's okay, there was no problem, otherwise it was a normal experience. The restaurant is already in a very bad state of disrepair. They should do a little maintenance or renovate it, starting with its very worn chairs, so that it has more presence and is more pleasing to the eyes of customers.

Frequently Asked Questions About Wendy's

Is 010 Howard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's on Howard Drive?

The drive-thru at Wendy's located at 7920 Howard Drive in Houston, TX is open daily from 6:00 AM to 3:00 AM.