At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the fast service, friendly staff, and good food quality at certain times.
SL
Stephanie Lewis
Jan 30, 2026
2.0
The young Latino girl in there was rude like she did not want to be there that day. Chicken nuggets tasted undone hot though but the fries were cold. Sweet tea needs some more sweet. I should've saved my money.
EE
Elsa
Dec 22, 2025
1.0
For $13 and sitting in a traffic my food should have been way fresher than this fries when I fresh Burger barely has any bacon on it. I got the baconator medium size not worth $13 at all fries not fresh Burger not fresh and like I said no bacon hardly on the burger for this price horrible and didn't put any napkins in the bed horrible will not be coming here again.
GG
Googleman
Nov 8, 2025
5.0
I love that Wendy's allows you to customize your toppings in the app with out all the nickel and diming.
Sonic wants 69 cents per each vegetable on your burger! Rediculous :-/
Burger King has taken away all customization options and shrank their Whopper in a mini ray gun.
I consistently get the best burgers at Wendy's buy a large margin 👍
MB
Myrtle Bradley
Oct 31, 2025
1.0
Stopped by Wendy's last night for the first time in decades. Needed cleaning. Only one customer there watching tv. There where at least 6 employees. The person taking my order had a communication problem, however I when along and received my order without hesitation. The fried dropped in grease. They where three different colors. Some where hard some where limp. The lemonade was tolerable. The salad was edible, but some of the chicken tasted off. They only had chocolate frosty and the bottom was a different consistency then the rest of the frosty. Needless to say, that is my last trip to Wendy's. Oh, the floor in the kitchen area had been mopped slightly, but not completed with excess water standing still.
DF
Don Fuego
Oct 27, 2025
5.0
Wow!!!! food came fast service was Great and the place is clean. I highly recommend this spot
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on West Rd in Houston, TX?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's on 9035 West Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this Wendy's location?
Yes, this Wendy's has a drive-through service available during its operating hours.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or online at order.wendys.com, where you can also check if delivery is available near you.
How can I contact this Wendy's location if I have questions or feedback?
You can call this location directly at (832) 509-5463, or contact Wendy's Customer Care via their website, live chat, or phone number 888-624-8140.
What are some nearby fast food options around this Wendy's on West Rd?
Nearby fast food options include KFC, Taco Bell, Sonic Drive-In, and another Wendy's location. You can compare menu choices or try different cuisines after your visit here.
Are there any nearby convenience services close to this Wendy's?
Yes, close by are Kroger Fuel for gas, the USPS post office for shipping needs, Western Union for money transfers, and KeyMe Locksmiths for key services.
What nearby coffee shops can I visit near Wendy's at 9035 West Rd?
You have two Starbucks coffee shops nearby to grab a coffee or a snack before or after your meal at Wendy's.
Are there local specialty restaurants near this Wendy's?
Yes, you can visit Tandoorish, an Indian and Asian restaurant, Milano's Pizzeria & Italian Grill, and Subway for sandwich options near this Wendy's location.
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