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Wendy's

3.7
(907 reviews)

Business Details

9035 West Rd, Houston, TX
77064, United States
(832) 509-5463

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9035 West Rd, Houston, TX
77064, United States

Hours

Reviews

3.7
907 reviews
5 stars
360
4 stars
213
3 stars
145
2 stars
56
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the fast service, friendly staff, and good food quality at certain times.
  • SL
    Stephanie Lewis
    Jan 30, 2026
    2.0
    The young Latino girl in there was rude like she did not want to be there that day. Chicken nuggets tasted undone hot though but the fries were cold. Sweet tea needs some more sweet. I should've saved my money.
  • EE
    Elsa
    Dec 22, 2025
    1.0
    For $13 and sitting in a traffic my food should have been way fresher than this fries when I fresh Burger barely has any bacon on it. I got the baconator medium size not worth $13 at all fries not fresh Burger not fresh and like I said no bacon hardly on the burger for this price horrible and didn't put any napkins in the bed horrible will not be coming here again.
  • GG
    Googleman
    Nov 8, 2025
    5.0
    I love that Wendy's allows you to customize your toppings in the app with out all the nickel and diming. Sonic wants 69 cents per each vegetable on your burger! Rediculous :-/ Burger King has taken away all customization options and shrank their Whopper in a mini ray gun. I consistently get the best burgers at Wendy's buy a large margin 👍
  • MB
    Myrtle Bradley
    Oct 31, 2025
    1.0
    Stopped by Wendy's last night for the first time in decades. Needed cleaning. Only one customer there watching tv. There where at least 6 employees. The person taking my order had a communication problem, however I when along and received my order without hesitation. The fried dropped in grease. They where three different colors. Some where hard some where limp. The lemonade was tolerable. The salad was edible, but some of the chicken tasted off. They only had chocolate frosty and the bottom was a different consistency then the rest of the frosty. Needless to say, that is my last trip to Wendy's. Oh, the floor in the kitchen area had been mopped slightly, but not completed with excess water standing still.
  • DF
    Don Fuego
    Oct 27, 2025
    5.0
    Wow!!!! food came fast service was Great and the place is clean. I highly recommend this spot

Frequently Asked Questions About Wendy's

Is 062 West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on West Rd in Houston, TX?

The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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