Wendy's

3.6
955 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3508 S. Dairy Ashford Street, Houston, TX
77082, United States

Hours

Reviews

3.6
955 reviews
5 stars
421
4 stars
180
3 stars
123
2 stars
50
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with multiple instances of poor communication and attitude.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or cold food.

Food Quality

Several customers complained about food being old, cold, or undercooked, leading to dissatisfaction with the overall dining experience.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often with no clear communication from staff.

Cleanliness

The cleanliness of the restaurant and bathrooms was criticized, with reports of unsanitary conditions.
  • DF
    Don Farhat
    Nov 6, 2025
    1.0
    Food was terrible and the manager of all people had the worse attitude. Slammed the window and complained when I asked about tap to pay. Felt rushed trying to order and wasn't even given what I asked for. At that point the drive thru was around the building so I went home. Ripped off and disappointed. I get it if you hate your job but don't ruin everyone else's mood.
  • DZ
    Dana Z
    Nov 6, 2025
    1.0
    Disgusting. The fries were old amd the nuggets were soggy
  • PM
    Pamela Mccoy
    Oct 17, 2025
    1.0
    Poor workmanship very poor grammar I mean no apologies or appreciation for the mistakes that was made on there part customer went in to talk already had refund ready damn near no apologies poor poor leadership and poor communication and management on dairy ashford and westpark today around 3pm at this point shut it down just stay away all the food was OLD AND NO ONE CARES
  • EW
    Elijha Watkins
    Oct 4, 2025
    5.0
    Good customer service
  • JM
    John Mai
    Sep 22, 2025
    1.0
    By far the worst fast food restaurant I’ve ever been to. The employees are very very rude. Can’t believe that they even have jobs here talking to customers like that. It’s very sad when simple orders they still mess it up.

Frequently Asked Questions About Wendy's

Is 047 Dairy Ashford Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.