Wendy's

3.8
2011 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
210 Patton Street, Houston, TX
77009, United States

Hours

Reviews

3.8
2,011 reviews
5 stars
938
4 stars
411
3 stars
273
2 stars
112
1 star
277

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior from management and employees.

Food Quality

Food quality varies significantly; some customers enjoyed their meals while others complained about cold food and poor preparation.

Cleanliness

Cleanliness is a concern, particularly regarding restrooms and food preparation areas, with several reviews mentioning unsanitary conditions.

Speed of Service

Service speed is generally noted as fast, but there are instances of long wait times and incorrect orders.
  • BS
    Brittney S
    Jan 3, 2026
    1.0
    I received the wrong condiments for my Ceasar Salad. The crazy part is, I ordered it through the app giving them enough time to make sure my order was correct. I tried calling the store and there's nothing but a busy signal, DO BETTER! There also wasn't enough chicken on the salad. They were broken into itty bitty pieces. For $10, this is unacceptable. Moving forward, I will stick to Chick-fil-A.
  • WG
    wilson guerrero
    Jan 1, 2026
    1.0
    service was bad , and i understand it’s fast food , but atleast give me something edible sheesh
  • SG
    Steven Golden
    Dec 31, 2025
    5.0
    Diamond was extra professional, kind, & knowledgeable. She went above and beyond and upsold me on the new snickerdoodle shake. It was phenomenal & so was she! Most fast food experiences are dismal at best, but she made it what it was supposed to be, and that is wonderful!
  • AJ
    Amr Jackob
    Dec 7, 2025
    3.0
    Attention and be careful. The food is ok But the Casher her name is Diamond or Jhostino Perry on ( cash app ) !! Young black 22 years old girl was nice to me and give me her number on little paper!! I asked her to go out but she said next week then she asked me for 20$ as a gas money ! Then she never responded! Im just wondering if im the first man she do that with or she keep doing that under the umbrella of Wendy ! This massage is for the the management and for all gentlemen who have a good heart like me 😄!
  • NS
    Nycee Swagger
    Dec 1, 2025
    1.0
    From the manager to the employees they have very bad attitude, I’m a truck driver I had my drinking cup tried to get ICE some lady yelled at me with very bad tone then the manager came out his name is LOIUS I GUESS he was worse then that employee very poor customer service I had to leave the ICE there then asked him store number and his name then he tried to make me pay the ice I got it and damped there he called security and called the police for just a cup of ice in my own cup , the young black security guy was very nice guy talked to me nice and he shocked too about how the rude manager acting up over ICE . Shame on you Wendy’s to have a person like this as a store manager, insulting customers he called me a thief, he called security and cops on me he put my life in danger , GOERGE FLOYD DIED OVER $20 fraudulent check

Frequently Asked Questions About Wendy's

Is Houston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 210 Patton Street, Houston?

The drive-through at this Wendy's location is open from 6:00 AM to 2:00 AM Monday through Saturday, and from 7:00 AM to 2:00 AM on Sunday.