Wendy's

3.5
915 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3710 Scott Street, Houston, TX
77004, United States

Hours

Reviews

3.5
915 reviews
5 stars
349
4 stars
196
3 stars
135
2 stars
69
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders, with several mentioning stale items.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the state of the dining area and bathrooms.

Management Issues

Several reviews pointed to poor management practices, including inconsistent hours and lack of responsiveness to customer complaints.
  • GL
    Garrett Luck
    Jan 3, 2026
    1.0
    Cashier rude wouldn't take the app for rewards. Kept saying it's broken. Makes no sense.
  • JA
    Jzon Azari
    Dec 31, 2025
    1.0
    Just horrible service. Even though it was a holiday evening the level of urgency was just not there. How do you take an order in drive through and not remember to acknowledge the customer. Was wondering why people started driving off. Received someone ahead of me’s order and they didn’t even know the individual had pulled off because they weren’t even paying attention. Sat in drive through for nearly 10 minutes after the order and had to blow the horn several times. The manager who was clearly working up front could’ve cared less from the look she gave but thankfully the runner/ drive through attendant sought us out. Don’t recommend coming here at all because it shouldn’t take 10 minutes to fix and hand out a 4pc biggest and a small fry.
  • MR
    Marlon Rodriques
    Dec 17, 2025
    5.0
    It’s been over 25 years. I haven’t ate at Wendy’s going back again. They upgrade very nice menus delicious food 10+.
  • CW
    Christopher Williams
    Dec 3, 2025
    1.0
    I have tried to order food here via uber eats multiple times an hour or 2 before they close. I watch multiple drivers attempt to pick up my food and they are never able to get it and my order is eventually cancelled. When i try to call and find out what the issue is, the phone rings once and then hangs up.
  • JB
    JAMES BRIDGES
    Nov 27, 2025
    1.0
    I am a public servant a fateful customer for years. This past weekend, I visited my usual location and had a horrible experience. I need to use the RR and was told it was out of order. No sign, nothing posted on door or anything. The young man was going to give me the code but the young lady behind the counter said no, it of order. This was a blatant form of discrimination. I then asked for a manager or the number to call and was informed to check the website. I did this the reason for this post. DO NOT VISIT THE WENDYS LOCATION NEAR UOH CENTRAL. EXTREMELY POOR CUSTOMER SERVICE AND DISCRIMATORY PRACTICES.😠

Frequently Asked Questions About Wendy's

Is 033 Scott St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-through at Wendy's on 3710 Scott Street?

The drive-through at Wendy's 3710 Scott Street is open daily from 6:00 AM to 2:00 AM.