At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported inconsistent food quality, with some receiving cold or stale items, while others enjoyed fresh and hot meals.
Customer Service
Service quality varied significantly; some customers praised friendly and efficient staff, while others experienced rude or unhelpful interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, particularly with modifications not being followed.
Cleanliness
The restaurant was generally noted as clean, but some customers reported issues with restroom facilities and overall maintenance.
Value for Money
Customers appreciated the affordability of menu items like the Biggie Bag, but some felt that portion sizes were decreasing while prices were rising.
MR
Mali Reed
Oct 31, 2025
4.0
Awesome restaurant the food is delicious
DS
Donna Summers
Sep 8, 2025
1.0
Why would y'all service me old nuggets cold fries cold slice of cheese on my burger like I understand y'all close in a hour I like fresh hot food like really
KH
Kiana Harris
Aug 19, 2025
1.0
worst wendy’s i’ve ever been to. horrible customer service
TP
Thee Princess112
Aug 16, 2025
5.0
Fries no salt, Dave's double no pickles is my go to, even today! My food was fresh and absolutely amazing!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (713) 783-0836.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richmond Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Richmond Avenue?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Houston, TX serves breakfast items, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Richmond Avenue?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check availability or place an order via the app or at order.wendys.com by entering your delivery address.
How can I contact Wendy's on Richmond Avenue for questions or feedback?
You can call them at (713) 783-0836, reach out to the Customer Care team through their Contact page or Live Chat, or fill out Wendy’s Customer Satisfaction Survey.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed at order.wendys.com or via the Wendy's mobile app by selecting this Houston location.
What are some nearby places I can visit around Wendy's on Richmond Avenue?
Nearby, you can visit The Richmond Arms Pub for drinks, La Vienesa Bakery for baked goods and smoothies, or the Houston Camera Exchange for photography needs.
Are there any other fast food options near Wendy's on Richmond Avenue?
Yes, nearby fast food options include Krisp Bird & Batter and Burger King if you're looking for variety.
What local salons are near Wendy's if I want to get a haircut or beauty treatment?
You can visit Glam Life Studio, Exquisite Studios Houston, Super Weave Xpress, or Creme De La Creme, all nearby hair salons.
What meals does Wendy's serve at this location?
This Wendy's serves breakfast, lunch, and dinner for your convenience.