Wendy's

4.0
912 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5916 Richmond Avenue, Houston, TX
77057, United States

Hours

Reviews

4.0
912 reviews
5 stars
456
4 stars
207
3 stars
116
2 stars
45
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving fresh and hot meals while others received cold or incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly and quick service, while others experienced rudeness and poor handling of complaints.

Cleanliness

The restaurant was generally noted as clean, but some customers reported issues with restroom facilities and overall maintenance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with delivery services.
  • MR
    Mali Reed
    Oct 31, 2025
    4.0
    Awesome restaurant the food is delicious
  • DS
    Donna Summers
    Sep 8, 2025
    1.0
    Why would y'all service me old nuggets cold fries cold slice of cheese on my burger like I understand y'all close in a hour I like fresh hot food like really
  • KH
    Kiana Harris
    Aug 19, 2025
    1.0
    worst wendy’s i’ve ever been to. horrible customer service
  • TP
    Thee Princess112
    Aug 16, 2025
    5.0
    Fries no salt, Dave's double no pickles is my go to, even today! My food was fresh and absolutely amazing!!
  • LM
    Lisa Marie Lee Minchew
    Aug 1, 2025
    5.0
    Very quick and polite service.

Frequently Asked Questions About Wendy's

Is Richmond Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Richmond Avenue?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.