Wendy's

3.8
1020 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6101 Hillcroft, Houston, TX
77081, United States

Hours

Reviews

3.8
1,020 reviews
5 stars
443
4 stars
244
3 stars
134
2 stars
73
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Food Quality

Several reviews mentioned food being overcooked, cold, or not meeting expectations.

Cleanliness

The restaurant was noted for being clean, but there were also complaints about unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and items missing from meals.

Customer Experience

Mixed experiences with customer service, with some praising the staff while others reported negative interactions.
  • JI
    James Iezzi
    Nov 3, 2025
    2.0
    Lady was rude even though I'm homeless not a trouble maker either told me 20min time limit ok take my business elsewhere then
  • LF
    Lynden Fraser
    Oct 16, 2025
    1.0
    This Wendy's gets a bad review from me. I made an order on the app. The app ended up giving me an error when submitting my order but I was still charged. Went to the Wendy's to ask about the order. They say its not in the system. I show them the time stamp and the exact order with exact amount I was charged. The manager big heavy set Hispanic guy was not helpful. Instead he just said its your card. I show him the charge again and he dismissed it stating against its your card. I left. Transaction currently being disputed.
  • JT
    Joel Turcios
    Oct 11, 2025
    5.0
    Excelente atención
  • PF
    Panzer711 Fraconis
    Oct 10, 2025
    4.0
    ok
  • CG
    Cipriano Gonzalez
    Aug 11, 2025
    5.0
    Un lugar muy pacífico y amplio, poco tiempo de espera. Estacionamiento muy amplio.

Frequently Asked Questions About Wendy's

Is 021 Hillcroft Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.