At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported rude or unhelpful staff, with multiple mentions of poor management and lack of customer service.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including wrong items and missing components.
Food Quality
Several customers complained about the food being cold, overcooked, or not meeting expectations, while a few praised the freshness and taste.
Cleanliness
Mixed feedback on cleanliness, with some noting a clean environment while others reported unsanitary conditions.
AS
Anthony Suarez
Dec 25, 2025
4.0
Order is always accurate and quick. I don’t eat here often bc the burgers and sandwiches are small.
JI
James Iezzi
Nov 3, 2025
2.0
Lady was rude even though I'm homeless not a trouble maker either told me 20min time limit ok take my business elsewhere then
LF
Lynden Fraser
Oct 16, 2025
1.0
This Wendy's gets a bad review from me. I made an order on the app. The app ended up giving me an error when submitting my order but I was still charged. Went to the Wendy's to ask about the order. They say its not in the system. I show them the time stamp and the exact order with exact amount I was charged. The manager big heavy set Hispanic guy was not helpful. Instead he just said its your card. I show him the charge again and he dismissed it stating against its your card. I left. Transaction currently being disputed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours at Wendy's located at 6101 Hillcroft, Houston, TX?
Wendy's at 6101 Hillcroft is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-through service? If yes, what are the hours?
Yes, the drive-through is available every day from 6:00 AM to midnight.
Can I order food online or through an app for this Wendy's?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for convenient online ordering and to access specials.
Is breakfast served at the Wendy's on Hillcroft in Houston?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's at 6101 Hillcroft accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 6101 Hillcroft if I have questions or feedback?
You can call directly at (832) 410-3124 or reach Customer Care via Wendy's Contact page and customer surveys online.
Are delivery and takeout available at this Wendy's location?
Yes, Wendy's offers both delivery and takeout services at this location.
What nearby services or places can customers visit before or after dining at Wendy's?
Near Wendy's, customers can visit the Houston Institute of Global Health, Arely's Kitchen for Mexican food, or get their car serviced at Mister Car Wash and Jiffy Lube Oil Change.
Is there a gas station close to Wendy's on Hillcroft for convenient refueling?
Yes, there is a Shell gas station nearby for customers who want to refuel before or after their meal.
Are there legal or healthcare services near Wendy's for visitors who might need them?
Yes, nearby there are several firms like The Garcia Law Firm and medical centers like Southwest Healthcare on Hillcroft and US Advanced Chiropractic.