At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
Several reviews mentioned food being overcooked, cold, or not meeting expectations.
Cleanliness
The restaurant was noted for being clean, but there were also complaints about unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and items missing from meals.
Customer Experience
Mixed experiences with customer service, with some praising the staff while others reported negative interactions.
JI
James Iezzi
Nov 3, 2025
2.0
Lady was rude even though I'm homeless not a trouble maker either told me 20min time limit ok take my business elsewhere then
LF
Lynden Fraser
Oct 16, 2025
1.0
This Wendy's gets a bad review from me. I made an order on the app. The app ended up giving me an error when submitting my order but I was still charged. Went to the Wendy's to ask about the order. They say its not in the system. I show them the time stamp and the exact order with exact amount I was charged. The manager big heavy set Hispanic guy was not helpful. Instead he just said its your card. I show him the charge again and he dismissed it stating against its your card. I left. Transaction currently being disputed.
JT
Joel Turcios
Oct 11, 2025
5.0
Excelente atención
PF
Panzer711 Fraconis
Oct 10, 2025
4.0
ok
CG
Cipriano Gonzalez
Aug 11, 2025
5.0
Un lugar muy pacífico y amplio, poco tiempo de espera. Estacionamiento muy amplio.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 410-3124.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 021 Hillcroft Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours at Wendy's located at 6101 Hillcroft, Houston, TX?
Wendy's at 6101 Hillcroft is open daily from 6:00 AM to midnight.
Does this Wendy's location offer drive-through service? If yes, what are the hours?
Yes, the drive-through is available every day from 6:00 AM to midnight.
Can I order food online or through an app for this Wendy's?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for convenient online ordering and to access specials.
Is breakfast served at the Wendy's on Hillcroft in Houston?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's at 6101 Hillcroft accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 6101 Hillcroft if I have questions or feedback?
You can call directly at (832) 410-3124 or reach Customer Care via Wendy's Contact page and customer surveys online.
Are delivery and takeout available at this Wendy's location?
Yes, Wendy's offers both delivery and takeout services at this location.
What nearby services or places can customers visit before or after dining at Wendy's?
Near Wendy's, customers can visit the Houston Institute of Global Health, Arely's Kitchen for Mexican food, or get their car serviced at Mister Car Wash and Jiffy Lube Oil Change.
Is there a gas station close to Wendy's on Hillcroft for convenient refueling?
Yes, there is a Shell gas station nearby for customers who want to refuel before or after their meal.
Are there legal or healthcare services near Wendy's for visitors who might need them?
Yes, nearby there are several firms like The Garcia Law Firm and medical centers like Southwest Healthcare on Hillcroft and US Advanced Chiropractic.