Wendy's

3.8
1021 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6101 Hillcroft, Houston, TX
77081, United States

Hours

Reviews

3.8
1,021 reviews
5 stars
444
4 stars
244
3 stars
134
2 stars
73
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude or unhelpful staff, with multiple mentions of poor management and lack of customer service.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including wrong items and missing components.

Food Quality

Several customers complained about the food being cold, overcooked, or not meeting expectations, while a few praised the freshness and taste.

Cleanliness

Mixed feedback on cleanliness, with some noting a clean environment while others reported unsanitary conditions.
  • AS
    Anthony Suarez
    Dec 25, 2025
    4.0
    Order is always accurate and quick. I don’t eat here often bc the burgers and sandwiches are small.
  • JI
    James Iezzi
    Nov 3, 2025
    2.0
    Lady was rude even though I'm homeless not a trouble maker either told me 20min time limit ok take my business elsewhere then
  • LF
    Lynden Fraser
    Oct 16, 2025
    1.0
    This Wendy's gets a bad review from me. I made an order on the app. The app ended up giving me an error when submitting my order but I was still charged. Went to the Wendy's to ask about the order. They say its not in the system. I show them the time stamp and the exact order with exact amount I was charged. The manager big heavy set Hispanic guy was not helpful. Instead he just said its your card. I show him the charge again and he dismissed it stating against its your card. I left. Transaction currently being disputed.
  • JT
    Joel Turcios
    Oct 11, 2025
    5.0
    Excelente atención
  • PF
    Panzer711 Fraconis
    Oct 10, 2025
    4.0
    ok

Frequently Asked Questions About Wendy's

Is 021 Hillcroft Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours at Wendy's located at 6101 Hillcroft, Houston, TX?

Wendy's at 6101 Hillcroft is open daily from 6:00 AM to midnight.