Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food freshness, including cold and improperly prepared items, as well as concerns about cleanliness and hygiene.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Positive Staff Interactions
Some customers praised specific employees for their friendly and attentive service, indicating that good service is possible at this location.
Management Concerns
Multiple reviews mentioned unprofessional management and lack of effective oversight, leading to poor customer experiences.
KF
Kristina Ford
Nov 18, 2025
1.0
My husband and I order 2 Dave's Doubles and a Large fry and the order came to $18 and change. Upon arriving at home we realized that neither sandwich was correct. One was a bacon Jr cheeseburger and the other was a Dave's single. We went back to the restaurant and was given the correct order but only after the manager had to tell the woman making the sandwiches, TWICE, no tomatoes on one and that they were doubles, not singles. The floor was sticky and the place was dirty.
VN
Veronica Cortez Nunez
Oct 23, 2025
5.0
Love this particular location always great food and service 😊
FF
Farhan
Sep 14, 2025
1.0
The restaurant was not clean, the tables were sticky, and no one seemed to be paying attention to the dining area. The staff looked unorganized and not very friendly. Food took way too long to come out, and when it did, it wasn’t hot or fresh. Honestly expected better from Wendy’s—definitely not worth the visit.
GS
Greg Simmons
Aug 30, 2025
3.0
Waited 20 minutes for my food while watching others walk out with their food
KK
Keith
Aug 23, 2025
1.0
Went inside and quickly decided to make it togo, it smelled so bad inside and I got a throat infection from the soda machine. There is probably mold in the part that spits out soda which tells me they don't clean it.
Stay away from this place, run far away.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 284-7283.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 083 Champion Forest Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Is this Wendy's location currently open for business?
Yes, this Wendy's location at 5000 Fm 1960 W, Houston, TX, is currently open and serving customers.
Does Wendy's at 5000 Fm 1960 W offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or at order.wendys.com for quick and easy online ordering.
How can I contact this Wendy's for questions or feedback?
You can call (832) 284-7283, use the Wendy's Contact page live chat, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
What nearby food options are there around Wendy's at 5000 Fm 1960 W?
Nearby you can find other fast food options such as McDonald’s, Papa John’s Pizza, Arby’s, Matsu Japanese Restaurant, and Ramadan Halal Meat Market.
Are there any nearby automotive or repair services close to Wendy’s?
Yes, A Plus Transmission Specialists and TitleMax Title Loans are nearby for automotive repair and loan services.
What other amenities and services are close to this Wendy's location?
Nearby amenities include Champions Urgent Care for medical needs, DSW Designer Shoe Warehouse, 99 Cents Only Stores, and Ollie’s Bargain Outlet for shopping.
Does this Wendy’s location have dine-in and delivery options?
Yes, this Wendy’s offers dine-in, drive-thru, and delivery where available. You can check delivery availability on the Wendy’s app or website.