Wendy's

3.6
1056 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5000 Fm 1960 W, Houston, TX
77069, United States

Hours

Reviews

3.6
1,056 reviews
5 stars
460
4 stars
201
3 stars
134
2 stars
60
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Service Issues

Many reviews highlighted poor customer service, including rude staff, unorganized service, and long wait times.

Cleanliness

Multiple customers noted that the restaurant was dirty, with sticky floors and tables, and unpleasant odors.

Positive Experiences

Some customers praised specific staff members for their friendly service and mentioned good experiences with food quality at certain times.
  • HE
    Haley Easy
    Dec 20, 2025
    3.0
    I know what not to get Wendy’s chicken strips looking like some micro baby chicken strips. No thank you… 🙂‍↔️ I spent $10 for this…that’s wild never again.
  • KF
    Kristina Ford
    Nov 18, 2025
    1.0
    My husband and I order 2 Dave's Doubles and a Large fry and the order came to $18 and change. Upon arriving at home we realized that neither sandwich was correct. One was a bacon Jr cheeseburger and the other was a Dave's single. We went back to the restaurant and was given the correct order but only after the manager had to tell the woman making the sandwiches, TWICE, no tomatoes on one and that they were doubles, not singles. The floor was sticky and the place was dirty.
  • VN
    Veronica Cortez Nunez
    Oct 23, 2025
    5.0
    Love this particular location always great food and service 😊
  • FF
    Farhan
    Sep 14, 2025
    1.0
    The restaurant was not clean, the tables were sticky, and no one seemed to be paying attention to the dining area. The staff looked unorganized and not very friendly. Food took way too long to come out, and when it did, it wasn’t hot or fresh. Honestly expected better from Wendy’s—definitely not worth the visit.
  • GS
    Greg Simmons
    Aug 30, 2025
    3.0
    Waited 20 minutes for my food while watching others walk out with their food

Frequently Asked Questions About Wendy's

Is 083 Champion Forest Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:00 AM to 2:00 AM.