Wendy's

3.6
1053 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5000 Fm 1960 W, Houston, TX
77069, United States

Hours

Reviews

3.6
1,053 reviews
5 stars
460
4 stars
199
3 stars
133
2 stars
60
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food freshness, including cold and improperly prepared items, as well as concerns about cleanliness and hygiene.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.

Positive Staff Interactions

Some customers praised specific employees for their friendly and attentive service, indicating that good service is possible at this location.

Management Concerns

Multiple reviews mentioned unprofessional management and lack of effective oversight, leading to poor customer experiences.
  • KF
    Kristina Ford
    Nov 18, 2025
    1.0
    My husband and I order 2 Dave's Doubles and a Large fry and the order came to $18 and change. Upon arriving at home we realized that neither sandwich was correct. One was a bacon Jr cheeseburger and the other was a Dave's single. We went back to the restaurant and was given the correct order but only after the manager had to tell the woman making the sandwiches, TWICE, no tomatoes on one and that they were doubles, not singles. The floor was sticky and the place was dirty.
  • VN
    Veronica Cortez Nunez
    Oct 23, 2025
    5.0
    Love this particular location always great food and service 😊
  • FF
    Farhan
    Sep 14, 2025
    1.0
    The restaurant was not clean, the tables were sticky, and no one seemed to be paying attention to the dining area. The staff looked unorganized and not very friendly. Food took way too long to come out, and when it did, it wasn’t hot or fresh. Honestly expected better from Wendy’s—definitely not worth the visit.
  • GS
    Greg Simmons
    Aug 30, 2025
    3.0
    Waited 20 minutes for my food while watching others walk out with their food
  • KK
    Keith
    Aug 23, 2025
    1.0
    Went inside and quickly decided to make it togo, it smelled so bad inside and I got a throat infection from the soda machine. There is probably mold in the part that spits out soda which tells me they don't clean it. Stay away from this place, run far away.

Frequently Asked Questions About Wendy's

Is 083 Champion Forest Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.