Brand Certified
Wendy's
3.6(1104 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
5003 Kirby, Houston, TX
77098, United States
Certified by Wendy's • Feb 22, 2026
(832) 509-1793
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tx/houston/5003-kirby
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.6
1,104 reviews
5 stars
460
4 stars
202
3 stars
172
2 stars
72
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with some stating it did not meet Wendy's standards.
Service Speed
Several reviews mentioned slow service, particularly in the drive-thru, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and quick food preparation.
- ZRZachary R. Rodriguez5 days ago5.0Those cheeseburgers are irresistible! Great job team keep up the great service and Great vibes!!
- NGNaushla GrantFeb 19, 20261.0Terrible Manager Nery towards certain groups of people smh if I could give ZERO stars I would ZERO
- MMMikeFeb 14, 20261.0Zero! Negative zero! Went in the other day and was in less than three minutes. So I go in and it's around 8:30 pm, and they already had the menus off the screen. So I am supposed to not be able to see the menu? And worse the staff and one particular little Hispanic guy, sees me turns his back and never asked to help me I purposely stood there to see if he would actually do his job but nope. Wow! Good way to keep costumers. And also am very tired of restaurants only having Hispanic employees that just talk amongst each other and don't do a damn thing else. Idk how this place is still in business. Horrible location
- MAMoises AnciraFeb 2, 20261.0Slow service, unfriendly workers, not the cleanest either. Don’t go here if you like your order to be correct…or if you want to spend less than 20 minutes in the drive through…or if you like to eat at places that are clean…
- PMPaul MorrisJan 30, 20261.0Terrible franchise, doesn't meet Wendy's standard. Stale buns, poor quality.
Frequently Asked Questions About Wendy's
Is 020 Kirby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of this Wendy's location?
This Wendy's at 5003 Kirby, Houston, TX is open daily from 6:00 AM to 12:00 AM.
Does this Wendy's offer drive-through service?
Yes, the drive-through is open every day from 6:00 AM to midnight.
Can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this location serve breakfast, lunch, and dinner?
Yes, breakfast, lunch, and dinner are served at this Wendy's location in Houston, TX.
How can I contact this Wendy's for questions or feedback?
You can call (832) 509-1793 or reach out to Wendy's Customer Care via their Contact page or Customer Satisfaction Survey online.
Is delivery available for this Wendy's location?
Delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your delivery address.
Are there any fast food competitors near this Wendy's?
Yes, nearby fast food competitors include McDonald's and Burger King, both offering similar quick-service dining options.
What other dining options are available close to this Wendy's?
Nearby restaurants include Goode Company Armadillo Palace, a barbecue and American restaurant; Crimson Lounge, a bar and lounge; and On The Kirb, an American restaurant and bar, offering variety for before or after your Wendy's visit.
Are there any nearby services or places of interest customers might visit around this Wendy's?
Customers can also visit nearby beauty salons like Upper Kirby Nail Salon and spas such as Eminence Organic Nails and Spa or Celine Organic Nails & Spa along with entertainment venues and auto services close by.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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