Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
939 reviews
5 stars
367
4 stars
195
3 stars
137
2 stars
63
1 star
177
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, leading to frustration and dissatisfaction.
Service Quality
Many reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Several customers experienced issues with food quality, including cold, stale, or improperly prepared items.
Wait Times
Customers frequently mentioned long wait times, especially during peak hours, contributing to a negative experience.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness issues.
- BGBrian GreulNov 11, 20251.0Slow slow slow. 5 minutes and still wouldn’t take order. Left and went somewhere else.
- BBberg brownOct 25, 20251.0I ordered a number 2 and a 6 piece, and only till I made it home did I realize that there was no 6 piece in the bag. They charged me for it and everything.
- CNCasey NolascoOct 15, 20252.0Ignorance everywhere
- HNHenry NettlesOct 9, 20251.0They gave me the wrong order. I drove all the way back, and they refused to make it right or give me a refund. Very unfriendly, very unhelpful. Avoid at all costs.
- DSD'ante SmithOct 1, 20254.0This Wendy’s is generally consistent whether ordering through DoorDash or stopping by in person. The food is usually fresh, warm, and prepared the way it should be. It’s not perfect, but never terrible either—which is exactly what most people want from fast food. That being said, the meaning of “fast food” is speed and convenience, and this location does have moments where wait times run a little longer. Peak hours especially slow things down, though I don’t think it’s from laziness. Fast food is not easy, and the difference between a smooth shift and a stressful one really depends on staffing and how busy the store is. The team here is efficient overall, but they could improve in two areas: 1. Peak hour management – a bit more attention to order flow and communication would cut down delays. 2. Consistency of service – sometimes the energy at the counter feels rushed, and small details (like making sure sauces/condiments are included) get missed. Still, they’re dependable, and that counts. A lot of reviews just say “slow” or “bad” without explaining why. I think it’s more useful to say: this Wendy’s usually delivers on food quality, they just need to keep pushing on speed and consistency. With those tweaks, it could easily be a 5-star spot.
Frequently Asked Questions About Wendy's
Is 073 Ost Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 652-3773.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 073 Ost Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Houston, TX?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 3910 Old Spanish Trl, Houston, TX has drive-through service available.
Can I order Wendy's for delivery or takeout at this location?
Yes, this Wendy's offers delivery and takeout services. You can order via the Wendy's app or order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is breakfast served at the Wendy's on Old Spanish Trail in Houston?
Yes, breakfast is served at this location daily, including various combos, sandwiches, coffee, and sides.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed online at https://menu.wendys.com or through the Wendy's app once you select this location.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (832) 652-3773 or use the Wendy's Customer Care live chat or feedback survey on their website.
What nearby gas stations are close to this Wendy's for convenience?
Nearby gas stations include Exxon, Shell, 24 Seven, and OST Food Store, which could be convenient if you need fuel before or after dining.
Are there any nearby restaurants or fast food options besides Wendy's?
Yes, nearby restaurants include Dairy Queen, Pizza Hut, Rays Real Pit BBQ Shack, and Wing Quarter Daiquiris & Creole Kitchen for more dining variety.
What other services or stores are located near Wendy's on Old Spanish Trail?
Nearby you can find services such as U-Haul Neighborhood Dealer for truck rentals, Safe Haven Animal Hospital, and beauty salons like The Vault Studios 713 and Seven Eleven Hair Studio.