At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Several reviews mentioned cold, stale, or improperly prepared food, including undercooked items and missing ingredients.
Management Concerns
Customers expressed dissatisfaction with management behavior, citing unprofessionalism and poor handling of customer complaints.
Inconsistent Experience
While some customers had positive experiences with food quality and service, many others reported significant issues, indicating a lack of consistency.
TP
T Phillips
Dec 4, 2025
5.0
It's Christmas and there's no decorations
ME
Mia Evans
Dec 4, 2025
2.0
Ngl I didn’t want to do this review but I gotta say something, I’ve been coming here since I moved back on this side of town for two years now. They was my go to! The last time I went at night they messed up my friend order so I started to slowing stop coming here because of that and construction, so now I’ve been trying the morning. This crew NEEDS help! Every time I go there something is wrong with my order! They always got people waiting soo long so even if I want to come back I’ll have to wait! The last time I went there for breakfast instead of giving me a coffee they gave me a frosty. Today I got my order and they forgot my meat in my biscuit! Fries was lukewarm like they came from someone else’s bag! Coffee today had little to no cold foam in it! Straight milk and I had to add my own caramel just to taste something besides milk. Even if I went back up there to get it fixed, they forgot my receipt and damn near forgot to give me my card back. I will not be back this was a second chance blown I’ll stick to the one by my job
PT
Patricia Tealer
Nov 21, 2025
1.0
Service is real bad , they take forever to fix your order always wanting you to pull up to the red rail to get off the timer .. 3910 OST is a bad location
BG
Brian Greul
Nov 11, 2025
1.0
Slow slow slow. 5 minutes and still wouldn’t take order. Left and went somewhere else.
BB
berg brown
Oct 25, 2025
1.0
I ordered a number 2 and a 6 piece, and only till I made it home did I realize that there was no 6 piece in the bag. They charged me for it and everything.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Houston, TX?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 3910 Old Spanish Trl, Houston, TX has drive-through service available.
Can I order Wendy's for delivery or takeout at this location?
Yes, this Wendy's offers delivery and takeout services. You can order via the Wendy's app or order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is breakfast served at the Wendy's on Old Spanish Trail in Houston?
Yes, breakfast is served at this location daily, including various combos, sandwiches, coffee, and sides.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed online at https://menu.wendys.com or through the Wendy's app once you select this location.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (832) 652-3773 or use the Wendy's Customer Care live chat or feedback survey on their website.
What nearby gas stations are close to this Wendy's for convenience?
Nearby gas stations include Exxon, Shell, 24 Seven, and OST Food Store, which could be convenient if you need fuel before or after dining.
Are there any nearby restaurants or fast food options besides Wendy's?
Yes, nearby restaurants include Dairy Queen, Pizza Hut, Rays Real Pit BBQ Shack, and Wing Quarter Daiquiris & Creole Kitchen for more dining variety.
What other services or stores are located near Wendy's on Old Spanish Trail?
Nearby you can find services such as U-Haul Neighborhood Dealer for truck rentals, Safe Haven Animal Hospital, and beauty salons like The Vault Studios 713 and Seven Eleven Hair Studio.