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Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about the food being stale, cold, or poorly prepared, with specific mentions of overcooked chicken and burnt items.
Cleanliness
Some reviews noted that the restaurant was clean, while others mentioned it was dirty and unhygienic.
Management Issues
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability for staff actions.
EE
E
Feb 13, 2026
3.0
I’ll never understand why it hurts these employees to give ketchup like it’s coming out their check
JR
Jose Rodriguez
Feb 5, 2026
1.0
Terrible experience employee at this site not work ethic I know it’s the hood but hi was waiting to order and never was attended I could see employee looking at me and hiding and waited 15 min and finally left take note no one was in front of me this site should close down and those employees need another type of work
LG
Leatra Goins
Jan 31, 2026
1.0
I try hard to give this Wendy's the benefit of the doubt but I still get left disappointed, either with the food or the service. Today, I ordered a chicken asiago sandwich meal and my chicken was completely over cooked and dry as hell. The bacon on the sandwich was burnt. The skin on the chicken was so hard, I had to peel it off the chicken just to attempt to eat it, but even that part was dry and overcooked. I am not understanding about the incompetency in at this restaurant but I am tired of eating here, when it seems like their service is not improving. I won't be returning.
KM
Kimberly San martin
Jan 15, 2026
1.0
they took my order and they had me pull up and wait for my order so long and was not busy and just to find out my whole order is completely wrong called and they answered and hung up
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at this Wendy's location?
The drive-through is open every day from 9:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's food for delivery near this location?
Delivery is available. You can check if delivery is available near you by entering your address on our app or at order.wendys.com.
What payment options does this Wendy's accept?
This Wendy's location accepts American Express, Visa, MasterCard, Discover, and cash.
Does this Wendy's offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I contact the Wendy's at 7215 Fondren for questions or feedback?
You can call the restaurant directly at (832) 284-7269, or contact Wendy's Customer Care via the online contact page or customer satisfaction survey.
Where can I view the menu and pricing for this Wendy's location?
Menu and pricing are available on order.wendys.com or via the Wendy's mobile app by selecting this location.
What nearby restaurants could I visit before or after dining at Wendy's?
Nearby options include another Wendy's, Jack in the Box, Antojitos Hondureños Latin, and Pollo Riko for a variety of fast food and Latin American cuisine.
Are there nearby automotive services near Wendy's at 7215 Fondren?
Yes, Midnight Motors and Lucas King Body and Mechanic Shop provide automotive repair and tire services nearby, convenient if you need car service while grabbing a meal.
What other professional or legal services are nearby that customers might find useful?
Nearby you can find legal services like PKS Law Firm, PLLC, Esposito & Associates, and The Wadhawan Law Firm, as well as other professional services like Stemmons Enterprise and a tax service by Marquez Tax Service.
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