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Wendy's

3.5
(801 reviews)

Business Details

7215 Fondren, Houston, TX
77036, United States
(832) 284-7269

About

Fast Food RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7215 Fondren, Houston, TX
77036, United States

Hours

Reviews

3.5
801 reviews
5 stars
343
4 stars
138
3 stars
100
2 stars
48
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Many customers complained about the food being stale, cold, or poorly prepared, with specific mentions of overcooked chicken and burnt items.

Cleanliness

Some reviews noted that the restaurant was clean, while others mentioned it was dirty and unhygienic.

Management Issues

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability for staff actions.
  • EE
    E
    Feb 13, 2026
    3.0
    I’ll never understand why it hurts these employees to give ketchup like it’s coming out their check
  • JR
    Jose Rodriguez
    Feb 5, 2026
    1.0
    Terrible experience employee at this site not work ethic I know it’s the hood but hi was waiting to order and never was attended I could see employee looking at me and hiding and waited 15 min and finally left take note no one was in front of me this site should close down and those employees need another type of work
  • LG
    Leatra Goins
    Jan 31, 2026
    1.0
    I try hard to give this Wendy's the benefit of the doubt but I still get left disappointed, either with the food or the service. Today, I ordered a chicken asiago sandwich meal and my chicken was completely over cooked and dry as hell. The bacon on the sandwich was burnt. The skin on the chicken was so hard, I had to peel it off the chicken just to attempt to eat it, but even that part was dry and overcooked. I am not understanding about the incompetency in at this restaurant but I am tired of eating here, when it seems like their service is not improving. I won't be returning.
  • KM
    Kimberly San martin
    Jan 15, 2026
    1.0
    they took my order and they had me pull up and wait for my order so long and was not busy and just to find out my whole order is completely wrong called and they answered and hung up
  • JM
    Jenys Milvos
    Nov 17, 2025
    1.0
    The hardest nuggets ever 🥹

Frequently Asked Questions About Wendy's

Is 002 Fondren Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location?

The drive-through is open every day from 9:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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