At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported stale, cold, or poorly prepared food, including burnt items and incorrect orders.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers experiencing poor service and negative interactions with management.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Service Speed
Customers frequently complained about slow service, long wait times, and delays in receiving their orders.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior and lack of accountability.
JM
Jenys Milvos
Nov 17, 2025
1.0
The hardest nuggets ever 🥹
CC
Christina Casarez
Nov 10, 2025
1.0
There is a heavy set man that is always in the windowbhe is rude called me stupid refuse to allow to pay an uncharted for the bigger drink then kept and wouldn't give it back to me. I have reported him on several occasions and nothing is being done. He refuses to allow me to use my touch pay and wants my phone as I know that is against policy. He needs to be fired so rude
MA
MIR SAIF ALI
Nov 8, 2025
1.0
The night delivery person was very rude and did not know how to speak with customers. He behaved disrespectfully while delivering my order. Please review today’s camera footage and take strict action. I hope your store ensures better customer service and hires staff who treat people with respect.
FA
Francis Averilla
Oct 8, 2025
1.0
Our son was attending an event at nearby HCU. We decided to grab a quick bite since the event was going to run longer than expected. Since Wendy’s was minutes away, I ordered via the mobile app for drive thru pickup. This was around 630pm and the first thing we noticed was the entire parking lot was empty. Maybe a slow night, right? Unfortunately, we found out why and will definitely make sure not to patronize this location ever again. After getting our food and making the short drive back to HCU, we started eating some fries. They tasted very stale, most were burnt and covered with a ridiculous amount of salt. Garbage.
The burgers were even more disappointing. Thankfully we decided to inspect the burgers before taking a bite and so glad we did. The patties were nothing close to being fresh. Very dry, very stale, even worse than the fries. All garbage.
BC
Boost Customer
Sep 13, 2025
1.0
The fries were salty if I had high blood pressure it would have been serious
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 284-7269.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 002 Fondren Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location?
The drive-through is open every day from 9:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's food for delivery near this location?
Delivery is available. You can check if delivery is available near you by entering your address on our app or at order.wendys.com.
What payment options does this Wendy's accept?
This Wendy's location accepts American Express, Visa, MasterCard, Discover, and cash.
Does this Wendy's offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I contact the Wendy's at 7215 Fondren for questions or feedback?
You can call the restaurant directly at (832) 284-7269, or contact Wendy's Customer Care via the online contact page or customer satisfaction survey.
Where can I view the menu and pricing for this Wendy's location?
Menu and pricing are available on order.wendys.com or via the Wendy's mobile app by selecting this location.
What nearby restaurants could I visit before or after dining at Wendy's?
Nearby options include another Wendy's, Jack in the Box, Antojitos Hondureños Latin, and Pollo Riko for a variety of fast food and Latin American cuisine.
Are there nearby automotive services near Wendy's at 7215 Fondren?
Yes, Midnight Motors and Lucas King Body and Mechanic Shop provide automotive repair and tire services nearby, convenient if you need car service while grabbing a meal.
What other professional or legal services are nearby that customers might find useful?
Nearby you can find legal services like PKS Law Firm, PLLC, Esposito & Associates, and The Wadhawan Law Firm, as well as other professional services like Stemmons Enterprise and a tax service by Marquez Tax Service.