At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Mixed reviews on customer service; some praised staff for kindness while others reported rudeness and lack of attention.
Food Quality
Inconsistent food quality; many complaints about cold or stale food, while some enjoyed fresh and hot meals.
Order Accuracy
Frequent issues with incorrect orders, leading to customer frustration.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.
Speed of Service
Service speed varied significantly; some experienced quick service while others faced long waits.
MM
Manuel Diaz (Manny)
Nov 17, 2025
1.0
I came to get some food, order through drive through, when I got home to my surprise the main part of the meal was missing I just got fries, no receipt nothing. Poor service
AL
Athena Lopez
Nov 11, 2025
5.0
Each time I come the window workers are so nice. Always smiling. Drive through goes nicely. Food is good. I've only had them forget my pecans for my apple pecan salad 😄 but I was already returned to work before noticing.
JH
Jeana Hunter
Oct 13, 2025
5.0
I left here today with a big huge smile. The ladies at the register were super kind to me and so very helpful I’ll be back!
AF
Abel F
Oct 10, 2025
1.0
This restaurant was terrible. Food looked like ur had been sitting for awhile. Order baconator and looked like a got a junior burger.
KF
Killa Flow
Oct 8, 2025
5.0
On a day I was walking across greens point it was 100° over the Jack in the box next to the Wendy's going to charge me when I had no money but this Wendy's had compassion they gave me a little cup of water it was good enough I can make my trip so I must say the customer service is good
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 579-3537.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 037 Aldine Westfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through service at this Wendy’s location?
The drive-through is open 24 hours a day, every day of the week at this Wendy’s in Houston, TX.
Is this Wendy’s location open all day?
Yes, this Wendy’s location is open 24 hours every day of the week.
Does this Wendy’s serve breakfast?
Yes, breakfast is served at this Wendy’s location including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does this Wendy’s location offer delivery and takeout?
Yes, this Wendy’s offers delivery, takeout, drive-through, and dine-in services but does not have curbside pickup.
How can I place an order at this Wendy’s?
You can place an order online or through the Wendy’s mobile app by visiting https://order.wendys.com and selecting this location.
How can I contact this Wendy’s location for questions or feedback?
You can call the location directly at (281) 579-3537, reach Customer Care via Live Chat or at 888-624-8140, or submit feedback through Wendy’s online Customer Satisfaction Survey.
Are there other fast food options near this Wendy’s on Aldine Westfield Road?
Yes, nearby fast food restaurants include Popeyes Louisiana Kitchen and Burger King, ideal if you're exploring different dining choices nearby.
What nearby entertainment or sports venues can I visit before or after dining at Wendy’s?
You can visit W. W. Thorne Stadium, Aldine Middle Football Stadium, or Elliot Lansford Baseball Field for sporting events near the Wendy’s location.
Are there any schools close to this Wendy’s location?
Yes, nearby educational institutions include Wilmer T. Hall Center for Education, Aldine Middle School, and MacArthur Douglas Senior High School, making it convenient for family visits.