Wendy's

3.7
1113 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15355 Wallisville Road, Houston, TX
77049, United States

Hours

Reviews

3.7
1,113 reviews
5 stars
460
4 stars
241
3 stars
160
2 stars
76
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the freshness while others reported stale or cold items.

Service Speed

Many customers experienced long wait times, especially during drive-thru orders, leading to frustration.

Customer Service

Customer service was inconsistent; some staff were friendly and helpful, while others were reported as rude or inattentive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.

Cleanliness

Concerns raised about cleanliness in the dining area and food preparation, with specific mentions of dirty bathrooms and cross-contamination.
  • MM
    Mona Marty
    1 day ago
    2.0
    There is a woman there who worked the window. She was very rude. I asked for some items and she ignored and when repeated gave me a mean look and was like why? I said can i please have my items and she starts yelling to workers idk ehy she wants this and that and the workers were just looking. So embarrassing. I just asked for extra items to eat my food. Not very good service and she has been the same for a while now.
  • AV
    Adrian Garcia Del Villar
    Nov 14, 2025
    1.0
    This is the second that they've messed up my order and forgot items. Worst location, I'd rather have my eyes pecked out slowly in 105°F heat than come back here.
  • KM
    Kenny Meadows
    Nov 13, 2025
    2.0
    Every time I order the oreo brownie frosty from there they barely put anything in it. Just a few sprinkles at the top. No fudge
  • YF
    Yudel Fuentes faez
    Oct 8, 2025
    1.0
    Cobran por salsas BBQ es una estafa
  • CM
    Catherine Murphy
    Sep 4, 2025
    1.0
    I ordered in Wendy's app (not doordash) and the cashier couldn't locate the order. I showed her the order on my phone, correct location, the order was already paid. She kept saying I don't have the order. The lady at the window spoke broken English, not a problem, but I thought it must be a misunderstanding, she said she was the manager. I went through explaining the order, payment, location again. She just kept saying we don't have your order. I said so I've paid for my food, I can show you a receipt, but you aren't going to honor the purchase made in the Wendy's app? Then she got a manager, and I went through the entire thing showing proof 2 more times before they finally agreed to make my food. I made a mobile order for a quick stop on the way to school...14 minutes to get my order. The food was fine, the coffee didn't look fit for human consumption, the cold foam is curdled, you can see and smell it is soured.

Frequently Asked Questions About Wendy's

Is 061 Wallisville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.