At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including unhelpful staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food temperature, incorrect items, and overall dissatisfaction with the quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Customer Experience
Customers expressed frustration with the lack of friendliness from staff and overall negative dining experiences.
EP
Efren Perez
Jan 12, 2026
1.0
Came to dine-in for the first time and felt awkward
Employees standing behind the counter just looking to see who’s coming inside. Like if they were surprised to see someone and they just stood there looking at me if I had mad a mistake to come in. It seem like if they didn’t wanted to serve me. I told them that I can go elsewhere where I’ll fell more welcome and better environment. I already see it’s a 3 stars rating and bad service. My suggestion have your employees to be more friendly with smiles on their face and welcome everyone to this restaurant. And to be honest, I won’t be coming here again.
I’ll just stick with Taco Bell or Chipotle
S_
StephaBeauty _
Jan 9, 2026
1.0
Service is terrible, food quality is terrible, and everything about this place is terrible.