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Wendy's

3.8
(1003 reviews)

Business Details

14027 Westheimer, Houston, TX
77077, United States
(832) 509-5448

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14027 Westheimer, Houston, TX
77077, United States

Hours

Reviews

3.8
1,003 reviews
5 stars
441
4 stars
237
3 stars
134
2 stars
59
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and issues with order accuracy.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and sticky floors.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours and slow service were noted.
  • D
    [2] Career Department
    Feb 12, 2026
    1.0
    Very cold and hard chicken nuggets. Service wasn't that good at night.
  • PP
    Paco
    Feb 6, 2026
    2.0
    Worst than McDonald's they dnt have frosties or ice-cream
  • MW
    Marie Wylie
    Jan 3, 2026
    1.0
    Fortunately for me, I was only picking up an order when I witness a very unfortunate, unsanitary and disgusting act. As I was waiting, I witness a worker at approximately 9:03pm on 1/03/2026, drop the french fry container on the floor. Instead of the worker throwing the container away and getting a new one, she picked it up off the floor and proceeded to fill it with french fries and then placed it in the customers bag (not my customer). This was very disturbing and unsanitary. I would like for corporate to look into this matter (start by pulling the video footage) and retrain the worker as well as the manager on duty. Those kinds of acts within a restaurant/company can lead to hefty fines/lawsuits and not to mention illness and possibly deceases for the unaware customer(s). Please Wendy’s you must do better.
  • BB
    Butt3rflysmylez
    Dec 23, 2025
    5.0
    The only Wendy's that still lives by "we make it fresh". I never have to request fresh food bc they automatically do it. I love the breakfast potatoes!
  • EH
    Elisabetha Heatherington
    Dec 14, 2025
    2.0
    After Christmas shopping for hours I needed something fast and didn’t want a sit down meal. The first place I chose was closed so Wendy’s was closest. We both ordered their Chicken Tenders and we waited 7 minutes . The only good thing about them was they were hot. Canes reigns supreme for taste and quality in the chicken tender category and Wendy’s is just a wannabe. Cost was almost $25 for both meals and they could not even throw napkins in the bag. They get two stars only because the food was hot and I didn’t get sick afterwards.

Frequently Asked Questions About Wendy's

Is 024 Westhollow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open from 6:00 AM until 1:00 AM Monday through Thursday, Saturday, and Sunday. On Friday, it closes earlier at 10:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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