Brand Certified
Wendy's
3.8(1003 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
14027 Westheimer, Houston, TX
77077, United States
Certified by Wendy's • Feb 22, 2026
(832) 509-5448
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tx/houston/14027-westheimer
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.8
1,003 reviews
5 stars
441
4 stars
237
3 stars
134
2 stars
59
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and issues with order accuracy.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and sticky floors.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and slow service were noted.
- D[2] Career DepartmentFeb 12, 20261.0Very cold and hard chicken nuggets. Service wasn't that good at night.
- PPPacoFeb 6, 20262.0Worst than McDonald's they dnt have frosties or ice-cream
- MWMarie WylieJan 3, 20261.0Fortunately for me, I was only picking up an order when I witness a very unfortunate, unsanitary and disgusting act. As I was waiting, I witness a worker at approximately 9:03pm on 1/03/2026, drop the french fry container on the floor. Instead of the worker throwing the container away and getting a new one, she picked it up off the floor and proceeded to fill it with french fries and then placed it in the customers bag (not my customer). This was very disturbing and unsanitary. I would like for corporate to look into this matter (start by pulling the video footage) and retrain the worker as well as the manager on duty. Those kinds of acts within a restaurant/company can lead to hefty fines/lawsuits and not to mention illness and possibly deceases for the unaware customer(s). Please Wendy’s you must do better.
- BBButt3rflysmylezDec 23, 20255.0The only Wendy's that still lives by "we make it fresh". I never have to request fresh food bc they automatically do it. I love the breakfast potatoes!
- EHElisabetha HeatheringtonDec 14, 20252.0After Christmas shopping for hours I needed something fast and didn’t want a sit down meal. The first place I chose was closed so Wendy’s was closest. We both ordered their Chicken Tenders and we waited 7 minutes . The only good thing about them was they were hot. Canes reigns supreme for taste and quality in the chicken tender category and Wendy’s is just a wannabe. Cost was almost $25 for both meals and they could not even throw napkins in the bag. They get two stars only because the food was hot and I didn’t get sick afterwards.
Frequently Asked Questions About Wendy's
Is 024 Westhollow Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 6:00 AM until 1:00 AM Monday through Thursday, Saturday, and Sunday. On Friday, it closes earlier at 10:00 PM.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's in Houston, TX serves breakfast as well as lunch and dinner.
Is drive-thru service available at this Wendy's?
Yes, this location has a drive-thru service available for customer convenience.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available. To check delivery availability and order, visit Wendy's app or order.wendys.com and enter your address.
What are the main contact options to reach this Wendy's?
You can call this Wendy's directly at (832) 509-5448 or the main phone number +1 832-509-5448. For feedback, visit Wendy's contact page or use their customer satisfaction survey online.
Where is this Wendy's located?
This Wendy's is located at 14027 Westheimer, Houston, TX 77077, United States.
Can I visit other places near Wendy's for entertainment or services?
Yes, nearby you can visit Phong Le Company for karaoke or Mega DJ & Karaoke Center for music entertainment. There are also places like Saffari Dental Center for dental services and The Chef Restaurant for Chinese cuisine.
Are there nearby retail stores for shopping after dining at Wendy's?
Yes, close by are Styletittude Apparel Boutique for clothing and shoes, Affix Bridal and Alterations for bridal needs, and Lady G Accessories for fashion accessories.
What health-related services are near this Wendy's location?
Near Wendy's you can find Houston Urgent Care & Family: Phan Kathy H DDS, Clinica Hispana Centro De Salud, and Saffari Dental Center for various health and medical services.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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