At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Lobby Accessibility
Customers frequently encountered locked doors during posted business hours, leading to frustration and lost business.
Food Quality
Food quality was inconsistent, with reports of cold, old, or improperly prepared items.
Customer Complaints
Many customers expressed dissatisfaction with management's handling of complaints and issues.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty tables and sticky floors.
CR
Curtis Rogers
Nov 4, 2025
1.0
All this food and Wendy’s will only give you one sauce! I asked the lady for 1 more and she said it’s 50 cents!!! Crazy part is I come here at least 2-3 times a week for my son! I will not buy all this food and pay 50 cents for some weak sauce! Wendy’s count your days! You lost a loyal customer! lol🤦🏿♂️
TB
T BENNETT
Nov 2, 2025
5.0
Slower than most, one particular woman at window is exceptionally rude. Food is awesome.
RC
Roberto Hernandez Cruz
Oct 27, 2025
4.0
I actually don't like the menu but the food and service is good.
GG
Grace
Oct 22, 2025
1.0
Many mornings around 10 am, the lobby has been closed when the dinning area hours are posted to began at 7 am. No I can not access the drive through since I transport by bus. I'm not sure what's going on with this location but they need to get it together. One morning I was allowed to place my order at the drive through window on foot, due to the lobby still being closed at 7am, the next week all of a sudden I wasn't. When I came back for lunch staff was laughing like it was some type of joke. The location is accessible because I work close by and eat there almost daily, but if you can't get lobby hours together, you'll lose business. I've never had such behavior from any other Wendy's location. This is absurd.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 509-5448.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 024 Westhollow Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 6:00 AM until 1:00 AM Monday through Thursday, Saturday, and Sunday. On Friday, it closes earlier at 10:00 PM.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's in Houston, TX serves breakfast as well as lunch and dinner.
Is drive-thru service available at this Wendy's?
Yes, this location has a drive-thru service available for customer convenience.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available. To check delivery availability and order, visit Wendy's app or order.wendys.com and enter your address.
What are the main contact options to reach this Wendy's?
You can call this Wendy's directly at (832) 509-5448 or the main phone number +1 832-509-5448. For feedback, visit Wendy's contact page or use their customer satisfaction survey online.
Where is this Wendy's located?
This Wendy's is located at 14027 Westheimer, Houston, TX 77077, United States.
Can I visit other places near Wendy's for entertainment or services?
Yes, nearby you can visit Phong Le Company for karaoke or Mega DJ & Karaoke Center for music entertainment. There are also places like Saffari Dental Center for dental services and The Chef Restaurant for Chinese cuisine.
Are there nearby retail stores for shopping after dining at Wendy's?
Yes, close by are Styletittude Apparel Boutique for clothing and shoes, Affix Bridal and Alterations for bridal needs, and Lady G Accessories for fashion accessories.
What health-related services are near this Wendy's location?
Near Wendy's you can find Houston Urgent Care & Family: Phan Kathy H DDS, Clinica Hispana Centro De Salud, and Saffari Dental Center for various health and medical services.