Wendy's

3.8
991 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14027 Westheimer, Houston, TX
77077, United States

Hours

Reviews

3.8
991 reviews
5 stars
437
4 stars
237
3 stars
132
2 stars
57
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Lobby Accessibility

Customers frequently encountered locked doors during posted business hours, leading to frustration and lost business.

Food Quality

Food quality was inconsistent, with reports of cold, old, or improperly prepared items.

Customer Complaints

Many customers expressed dissatisfaction with management's handling of complaints and issues.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty tables and sticky floors.
  • CR
    Curtis Rogers
    Nov 4, 2025
    1.0
    All this food and Wendy’s will only give you one sauce! I asked the lady for 1 more and she said it’s 50 cents!!! Crazy part is I come here at least 2-3 times a week for my son! I will not buy all this food and pay 50 cents for some weak sauce! Wendy’s count your days! You lost a loyal customer! lol🤦🏿‍♂️
  • TB
    T BENNETT
    Nov 2, 2025
    5.0
    Slower than most, one particular woman at window is exceptionally rude. Food is awesome.
  • RC
    Roberto Hernandez Cruz
    Oct 27, 2025
    4.0
    I actually don't like the menu but the food and service is good.
  • GG
    Grace
    Oct 22, 2025
    1.0
    Many mornings around 10 am, the lobby has been closed when the dinning area hours are posted to began at 7 am. No I can not access the drive through since I transport by bus. I'm not sure what's going on with this location but they need to get it together. One morning I was allowed to place my order at the drive through window on foot, due to the lobby still being closed at 7am, the next week all of a sudden I wasn't. When I came back for lunch staff was laughing like it was some type of joke. The location is accessible because I work close by and eat there almost daily, but if you can't get lobby hours together, you'll lose business. I've never had such behavior from any other Wendy's location. This is absurd.
  • MR
    MR REVIEWS
    Oct 16, 2025
    5.0
    Spicy Chicken sandwich is 🔥 fire !

Frequently Asked Questions About Wendy's

Is 024 Westhollow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.