Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,001 reviews
5 stars
440
4 stars
238
3 stars
134
2 stars
58
1 star
131
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent, with reports of cold, old, or improperly cooked items, but some customers enjoyed the freshness of certain meals.
Customer Service
Customer service is frequently criticized for being rude and unprofessional, with specific complaints about staff attitudes and order accuracy.
Operational Issues
The location often has problems with being closed during posted hours, leading to customer frustration.
Cleanliness
Several reviews mention unsanitary conditions in the dining area and issues with cleanliness.
Drive-Thru Experience
While some customers report quick service at the drive-thru, others experienced long wait times and order inaccuracies.
- MWMarie WylieJan 3, 20261.0Fortunately for me, I was only picking up an order when I witness a very unfortunate, unsanitary and disgusting act. As I was waiting, I witness a worker at approximately 9:03pm on 1/03/2026, drop the french fry container on the floor. Instead of the worker throwing the container away and getting a new one, she picked it up off the floor and proceeded to fill it with french fries and then placed it in the customers bag (not my customer). This was very disturbing and unsanitary. I would like for corporate to look into this matter (start by pulling the video footage) and retrain the worker as well as the manager on duty. Those kinds of acts within a restaurant/company can lead to hefty fines/lawsuits and not to mention illness and possibly deceases for the unaware customer(s). Please Wendy’s you must do better.
- BBButt3rflysmylezDec 23, 20255.0The only Wendy's that still lives by "we make it fresh". I never have to request fresh food bc they automatically do it. I love the breakfast potatoes!
- EHElisabetha HeatheringtonDec 14, 20252.0After Christmas shopping for hours I needed something fast and didn’t want a sit down meal. The first place I chose was closed so Wendy’s was closest. We both ordered their Chicken Tenders and we waited 7 minutes . The only good thing about them was they were hot. Canes reigns supreme for taste and quality in the chicken tender category and Wendy’s is just a wannabe. Cost was almost $25 for both meals and they could not even throw napkins in the bag. They get two stars only because the food was hot and I didn’t get sick afterwards.
- DVDuong VuDec 7, 20251.0How come they never put sauce with your order? Every freaking time
- ASAngela SmithDec 1, 20253.0The Sprite was over carbonated. The nuggets weren't fried hard or long enough. The fries weren't all that hot and we still had to pull up and wait for our whole order to turn out like this.
Frequently Asked Questions About Wendy's
Is 024 Westhollow Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 6:00 AM until 1:00 AM Monday through Thursday, Saturday, and Sunday. On Friday, it closes earlier at 10:00 PM.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's in Houston, TX serves breakfast as well as lunch and dinner.
Is drive-thru service available at this Wendy's?
Yes, this location has a drive-thru service available for customer convenience.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available. To check delivery availability and order, visit Wendy's app or order.wendys.com and enter your address.
What are the main contact options to reach this Wendy's?
You can call this Wendy's directly at (832) 509-5448 or the main phone number +1 832-509-5448. For feedback, visit Wendy's contact page or use their customer satisfaction survey online.
Where is this Wendy's located?
This Wendy's is located at 14027 Westheimer, Houston, TX 77077, United States.
Can I visit other places near Wendy's for entertainment or services?
Yes, nearby you can visit Phong Le Company for karaoke or Mega DJ & Karaoke Center for music entertainment. There are also places like Saffari Dental Center for dental services and The Chef Restaurant for Chinese cuisine.
Are there nearby retail stores for shopping after dining at Wendy's?
Yes, close by are Styletittude Apparel Boutique for clothing and shoes, Affix Bridal and Alterations for bridal needs, and Lady G Accessories for fashion accessories.
What health-related services are near this Wendy's location?
Near Wendy's you can find Houston Urgent Care & Family: Phan Kathy H DDS, Clinica Hispana Centro De Salud, and Saffari Dental Center for various health and medical services.