Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,321 reviews
5 stars
547
4 stars
289
3 stars
218
2 stars
82
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, stale food, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions both inside and outside the restaurant, including dirty tables and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- BGBeau Griffin5 days ago3.0Can't say much without saying the bad about this location. Needs a remodel badly and the restrooms reminds like one of them seedy bathroom at a gas station has the one where you must first obtain the key which was behind the counter. Not much different except the key was the code and the staff wasn't easily giving it out to people. So had to wait for her to come and unlock it annoying. But the food isn't terrible it's just okay. Could be a lot more but go here often so as it's local and not another one for miles. So it's a hit or miss. The earlier in the day is much better than evenings. So good luck.
- JDJaye DDec 28, 20251.05th time in 8 weeks.. burgers COLD, fries COLD... I'm DONE WITH THIS LOCATION...used to be a quality location now I'm not spending one more dime here... going to Burger King on Tidwell/Hollister
- ICIsabella CancillaDec 28, 20251.0Literal click bait on the photos. It isn't newly painted and modern it's made of brick and the Wendy's sign you can't even see the girl from how dirty it is. The food is pretty good tho. Little oily.
- IYIlya YastrebovDec 24, 20252.0Very bad service. Ordered online. Have to wait 20 minutes, the lady at the counter even didn't talk to us
- APAshley PerezDec 10, 20255.0I loved the customer service from the African American lady at the window they were very fast my pineapple lemonade was very good and my nuggets where fresh I loved ittttt my fries 10/10 my crispy chicken was the best and the scorchin hot sauce is the best
Frequently Asked Questions About Wendy's
Is 016 Bingle Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Houston, TX?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does the Wendy's at 12486 Northwest Freeway offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 12486 Northwest Freeway for questions or feedback?
You can call (832) 581-4380 directly or reach the Customer Care team via Live Chat or phone at 888-624-8140. Feedback can also be provided through Wendy’s Customer Satisfaction Survey online.
Is Wendy's delivery available at this location?
Delivery availability can be checked on Wendy's app or at order.wendys.com by entering your delivery address.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be found at menu.wendys.com or in the Wendy's mobile app by selecting this location.
What nearby accommodations can I use when visiting this Wendy's in Houston?
Nearby hotels include Econo Lodge and Platinum Inn and Suites, which offer lodging options if you need a place to stay.
Are there transportation services near Wendy's at 12486 Northwest Freeway?
Yes, the HISD - Northwest Transportation Center is nearby, which can help customers find transit options to reach Wendy's.
What other dining options are close to this Wendy's location?
Nearby restaurants include El Tiempo Cantina- 290, Cafe Red Onion, IHOP, Dunkin', Jimmy John's, and Baskin Robbins for a variety of dining choices.
Does Wendy's offer drive-thru and dine-in services at this Houston location?
Yes, Wendy's at 12486 Northwest Freeway offers dine-in, drive-thru, takeout, and delivery services.