Wendy's

3.7
1314 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12486 Northwest Freeway, Houston, TX
77092, United States

Hours

Reviews

3.7
1,314 reviews
5 stars
547
4 stars
289
3 stars
218
2 stars
80
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly while others are reported as rude or unhelpful.

Food Quality

Frequent complaints about cold, stale, or improperly prepared food, with some customers noting that food is often made in advance.

Order Accuracy

Numerous issues with incorrect orders, especially with mobile and drive-thru orders, leading to customer frustration.

Cleanliness

Concerns about unsanitary conditions both inside and outside the restaurant, including dirty tables and restrooms.

Speed of Service

Long wait times reported, particularly in the drive-thru, with some customers experiencing delays even when the restaurant is not busy.
  • DC
    Dominique Canada
    Nov 17, 2025
    2.0
    They always over cook the chicken patties here and the fries be cold then the lemonade drinks be watered down cuz they don’t use enough of the flavoring. Then got the audacity to be tryna upscale folk line be long ash for wwhhhaatttt!!!!!!!! Can’t begin to say how many chances I den gave this location just for the food not to be edible.
  • SZ
    Schrella Zavala
    Oct 18, 2025
    5.0
    Employees were very friendly and willing to help
  • AB
    Abigahi Benvenuto
    Oct 15, 2025
    3.0
    I had the chicken wrap and the chicken was cold, hamburger was fine.
  • AS
    Albert Smith
    Oct 4, 2025
    4.0
    drinks were all bad, probably need to service machine
  • TA
    Trina Ali
    Sep 30, 2025
    2.0
    They always on the phone and never get the order right. Food is often stale

Frequently Asked Questions About Wendy's

Is 016 Bingle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.