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Wendy's

3.3
(50 reviews)

Business Details

(832) 581-4380

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12486 Northwest Freeway, Houston, TX
77092, United States

Hours

Reviews

3.3
50 reviews
5 stars
20
4 stars
4
3 stars
9
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or stale food, with several instances of overcooked items and poor preparation.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inefficiency.

Cleanliness

The restaurant's cleanliness was frequently criticized, with comments about unsanitary conditions and a need for remodeling.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Customers often complained about slow service, particularly in the drive-thru and during mobile orders.
  • TT
    Tee
    Feb 14, 2026
    4.0
    Food was good. I ended up here because the nearby mcdonalds stinks and bad customer service.
  • JS
    Jessica Spires
    Feb 12, 2026
    1.0
    The food is old, just sitting out under the heat lamp. I ordered a 10 piece spicy nuggets and when I received them, they were hard. I couldn’t even eat them, definitely will not be back.
  • JE
    John Eidson
    Feb 3, 2026
    5.0
    I came because a closer Wendy's closed down. I am sorry for that misfortune but I discovered a new gem a few minutes away. Employees are super friendly, food was fresh, restaurant was clean. Great experience in highly recommend.
  • AM
    Alecpci Montoya
    Jan 20, 2026
    5.0
    Loved the costumer service here Miles was great he need a raise he had time to understand my orden even though I was miss pronouncing the order lol love it 100% recommend
  • LL
    LocalLens
    Jan 19, 2026
    1.0
    Went here for a Quick bite to only to to find out that the soda machine was broken, dispensing flat, stale drinks with zero carbonation. Super disappointing when you're craving a refreshing fountain drink. I would not recommend this location.

Frequently Asked Questions About Wendy's

Is 016 Bingle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Houston, TX?

The drive-thru is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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