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Wendy's

3.6
(1090 reviews)

Business Details

12707 Gessner Road, Houston, TX
77064, United States
(346) 206-2894

About

Fast Food RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12707 Gessner Road, Houston, TX
77064, United States

Hours

Reviews

3.6
1,090 reviews
5 stars
437
4 stars
219
3 stars
150
2 stars
86
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with sticky floors and unsanitary conditions noted by several reviewers.

Positive Experiences

A few customers highlighted excellent service from specific staff members, indicating that there are instances of good customer care.
  • NU
    Nelson Javier Rodriguez Urdaneta
    Feb 18, 2026
    1.0
    The wait time is too long, the staff are a bit rude and are always messing around, wasting a lot of time
  • TE
    T. Encalade
    Feb 7, 2026
    3.0
    Not sure if this is done to hit sales targets or something, but why would I pay for 2 separate 4pc tenders, 2 separate fries, and 2 separate drinks instead of just 2-4pc combos? Bill came out to $30 when it should've been around $18. Unfortunately I didn't have the time to refute the charges at the location in the moment, but this is not a good look.
  • KJ
    Kevin Jones
    Feb 2, 2026
    5.0
    Typical Wendy’s food but if you have the chance please go inside. Selina at the front was awesome! Awesome enough to make me write a review for Wendy’s
  • NK
    Nik Key
    Jan 29, 2026
    5.0
    Selina, on the front counter ,was very kind and efficient with getting our order out and the food was fresh! I would definitely recommend this Wendy's again!
  • RG
    Rossana Guarin
    Jan 13, 2026
    3.0
    I went through the drive thru, the workers weren't very nice, kind of rude. But the order was all correct and the food was good.

Frequently Asked Questions About Wendy's

Is 249 + Gessner Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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