At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of sticky floors, dirty tables, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their professionalism and noted positive experiences with food quality at times.
CA
Casey Aaron
Jan 4, 2026
5.0
Chris and Mehki were super helpful! Great service all around!
NF
Neil Fisher
Dec 21, 2025
1.0
wanted a baconator without a bun. got only two patties, no bacon, no sauce, no receipt...?
MM
Mehki
Dec 4, 2025
5.0
best wendys location out there
BH
Breana H.
Nov 7, 2025
1.0
First issue is walking in and my 5 year old and I almost slipped. The floor was soaking wet with no caution signs up. This was at the entrance and in the bathroom. We waited for 15 minutes for 1 kids meal. They never called us. The kids meal was fine but the freestyle coke machine was disgusting. It had no ice and every single soda was flat! Everything about this place was gross and broken.
CN
chris nieto
Oct 17, 2025
1.0
Say they open at 6:30 AM at 7 AM The place looks like a ghost town
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 12707 Gessner Road, Houston, TX?
The drive-through at this Wendy's location is open every day from 6:30 AM to midnight.
Does this Wendy's location offer delivery and how can I check if it's available near me?
Yes, Wendy's offers delivery. To check if delivery is available at your address, visit the order website or app and enter your delivery address in the delivery search field.
Is this Wendy's location currently hiring in Houston, TX?
To see if this Wendy’s location is hiring, please visit the Wendy’s Careers page, enter Houston, TX, and check the available positions.
How can I contact Wendy's at 12707 Gessner Road for questions or feedback?
You can call them directly at (346) 206-2894 or provide feedback via Wendy’s Contact page or Customer Satisfaction Survey online.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does this Wendy's serve breakfast and how can I order it?
Yes, breakfast is served. You can order from the breakfast menu via the Wendy’s app or on their website by selecting this location.
Are there any nearby restaurants where I can eat after visiting Wendy's on Gessner Road?
Yes, nearby restaurants include Denny’s, El Capitan Seafood & Mexican Grill, Guayaba Latin Grill, Mint Thai Kitchen, Babin’s Seafood House, and KPOT Korean BBQ and Hot Pot, offering diverse dining options.
What nearby retail stores can I visit around the Wendy’s at 12707 Gessner Road?
Near this Wendy’s, you can find the Invicta Store at Willowbrook for watches, T-Mobile and Verizon Wireless for mobile phones, as well as Car Toys for automotive electronics.
Are there any nearby places for beauty or personal care near Wendy’s on Gessner?
Yes, you can visit Envie Nails and Hair salon for nails and hair treatments, or Salon 123 for beauty and barber services close to Wendy’s.
How can nearby services like FedEx and notaries complement my visit to Wendy’s at 12707 Gessner Road?
Nearby services like FedEx Office Print & Ship Center and Willowbrook Come2U Notary & Signing Agent Services make it convenient to handle shipping and legal documents before or after enjoying a meal at Wendy’s.