Business Details
About
Fast Food Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,081 reviews
5 stars
433
4 stars
218
3 stars
148
2 stars
86
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Cleanliness
Several customers noted unsanitary conditions, such as sticky floors, dirty tables, and unpleasant odors.
Inconsistent Experience
Feedback indicated a lack of consistency in service and food quality, with some customers having positive experiences while others faced significant issues.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and poor staff training.
- BHBreana H.Nov 7, 20251.0First issue is walking in and my 5 year old and I almost slipped. The floor was soaking wet with no caution signs up. This was at the entrance and in the bathroom. We waited for 15 minutes for 1 kids meal. They never called us. The kids meal was fine but the freestyle coke machine was disgusting. It had no ice and every single soda was flat! Everything about this place was gross and broken.
- CNchris nietoOct 17, 20251.0Say they open at 6:30 AM at 7 AM The place looks like a ghost town
- JSJessica StewartOct 10, 20251.0Just left , coffee does not taste good 😕
- AHAlexis HuebnerSep 28, 20251.0Literally the worst location of Wendy’s, they never get my order right. I shouldn’t have to drive back for a simple order.
- RGRene GomezSep 23, 20251.0The management here clearly doesn’t care. They should remove several items from the menu because they are never available. My orders are almost always missing something — a drink, fries, etc. By the time I notice, it’s not worth driving 12 minutes back just for a soda. Little by little, that’s how customers get taken advantage of. The fries were extremely salty and burned. And seriously, don’t risk ruining your business just because you won’t give customers ketchup. Not worth coming here.
Frequently Asked Questions About Wendy's
Is 249 + Gessner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (346) 206-2894.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 249 + Gessner Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 12707 Gessner Road, Houston, TX?
The drive-through at this Wendy's location is open every day from 6:30 AM to midnight.
Does this Wendy's location offer delivery and how can I check if it's available near me?
Yes, Wendy's offers delivery. To check if delivery is available at your address, visit the order website or app and enter your delivery address in the delivery search field.
Is this Wendy's location currently hiring in Houston, TX?
To see if this Wendy’s location is hiring, please visit the Wendy’s Careers page, enter Houston, TX, and check the available positions.
How can I contact Wendy's at 12707 Gessner Road for questions or feedback?
You can call them directly at (346) 206-2894 or provide feedback via Wendy’s Contact page or Customer Satisfaction Survey online.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does this Wendy's serve breakfast and how can I order it?
Yes, breakfast is served. You can order from the breakfast menu via the Wendy’s app or on their website by selecting this location.
Are there any nearby restaurants where I can eat after visiting Wendy's on Gessner Road?
Yes, nearby restaurants include Denny’s, El Capitan Seafood & Mexican Grill, Guayaba Latin Grill, Mint Thai Kitchen, Babin’s Seafood House, and KPOT Korean BBQ and Hot Pot, offering diverse dining options.
What nearby retail stores can I visit around the Wendy’s at 12707 Gessner Road?
Near this Wendy’s, you can find the Invicta Store at Willowbrook for watches, T-Mobile and Verizon Wireless for mobile phones, as well as Car Toys for automotive electronics.
Are there any nearby places for beauty or personal care near Wendy’s on Gessner?
Yes, you can visit Envie Nails and Hair salon for nails and hair treatments, or Salon 123 for beauty and barber services close to Wendy’s.
How can nearby services like FedEx and notaries complement my visit to Wendy’s at 12707 Gessner Road?
Nearby services like FedEx Office Print & Ship Center and Willowbrook Come2U Notary & Signing Agent Services make it convenient to handle shipping and legal documents before or after enjoying a meal at Wendy’s.