At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, language barriers, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including overcooked items, cold food, and incorrect orders.
Cleanliness
Customers expressed concerns about cleanliness, noting dirty dining areas and unsanitary conditions.
Positive Staff Interactions
Some customers highlighted positive experiences with specific staff members who provided friendly and helpful service.
JJ
JILL
3 days ago
1.0
The worst experience ever trying to get the cashier to understand English and what we wanted to order. After many attempts , they still got the order wrong. The manager was extremely rude and uncooperative, and never even tried to apologize. We will never visit this place again.
JC
John C
Dec 23, 2025
5.0
Great place for a spicy chicken sandwich-
BA
Bruva Ayamhyt
Nov 20, 2025
1.0
Had to go back through the drive through twice because the person at the cash register could barely speak English and kept being unable to understand me.
JR
Jessica Reyna
Oct 1, 2025
2.0
If you want "fast food", this is not the place for you. I usually go through the drive through and they always ALWAYS have me move up to serve people behind me. Granted, normally, I have like 5 biggie bags but today I only ordered 2 and was still asked to move up and wait. For reference, one of them I get plain and dry and the other is just as it comes.
CF
Cindy Fernandez
Sep 27, 2025
5.0
Cindy2 has to be the nicest service person we have ever had on 9/6/25. I was juggling kids and she helped me get drink, ketchup and everything I didn't know I needed. She even talked about fresh cookies she had made so we got those too. I hope she is there again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 16500 El Camino Real, Houston?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Houston serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides through the app or online.
Is Wendy's open for dine-in, takeout, and delivery?
Yes, Wendy's offers dine-in, takeout, delivery, and drive-thru services at this location.
What payment methods are accepted at this Wendy's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
How can I find Wendy's menu prices for the Houston location?
Menu prices can be viewed on order.wendys.com or the Wendy’s mobile app by selecting this location.
Where can I buy Wendy’s gift cards near 16500 El Camino Real?
Wendy’s gift cards are available in-restaurant, online, and through various retailers. For bulk or individual orders, visit the Wendy's gift card portal online.
Are there nearby places I can visit before or after dining at Wendy's on El Camino Real?
Yes, nearby you can visit Skeeter's Mesquite Grill for more dining options, Walgreens for pharmacy and convenience needs, and Clear Lake Pool Builder if you are interested in pool services.
Is there a nearby pharmacy close to Wendy’s at 16500 El Camino Real?
Yes, Walgreens is located nearby offering pharmacy, convenience store, and beauty supplies.
Can I find entertainment or sports activities near this Wendy’s?
Yes, Soccer 4 All El Camino Real is a nearby sporting goods store for sports enthusiasts, and Third Base is a nearby sports bar to enjoy drinks and games.
How can customers find directions to this Wendy's location in Houston?
Customers can click the directions link on the featured message or visit find.wendys.com for detailed directions.