At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude or unhelpful staff, particularly at the drive-thru, leading to a negative experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning stale or overcooked items, and concerns about freshness.
Cleanliness
Several reviews noted unsanitary conditions in the dining area, including dirty tables and the presence of pests.
Positive Staff Interactions
Some customers praised specific employees for their friendly and helpful service, contrasting with other negative experiences.
TM
Texas Made
Oct 27, 2025
1.0
UNREAL employees here at the drive through. I wish I was making this up but im not🤦🏾♀️. 1st incident was when they handed me a bunch of COINS and made no mention that they were out of paper money,so of course I went inside to ask where my change was...only THEN was i told it was "dollars"🙄. 2nd incident was again drive through...ordered a combo which everyone knows comes with a drink. Took my food and the guy gave me change as IF I was done with my transaction..asked him where my drink was and he said "huh" TWICE...I think its time to go to another location..even IF I have to go a little out of my way because this is ridiculous!!! Usually very patient But NOT when this is everytime I go to this location
JR
Jessica Reyna
Oct 1, 2025
2.0
If you want "fast food", this is not the place for you. I usually go through the drive through and they always ALWAYS have me move up to serve people behind me. Granted, normally, I have like 5 biggie bags but today I only ordered 2 and was still asked to move up and wait. For reference, one of them I get plain and dry and the other is just as it comes.
CF
Cindy Fernandez
Sep 27, 2025
5.0
Cindy2 has to be the nicest service person we have ever had on 9/6/25. I was juggling kids and she helped me get drink, ketchup and everything I didn't know I needed. She even talked about fresh cookies she had made so we got those too. I hope she is there again.
MH
Mr HipHop
Sep 17, 2025
5.0
Jesenia is a very nice person .. Great attitude and spirit.
TE
Tara “mommabig” English
Sep 6, 2025
3.0
They got my order wrong, I don't think the guy taking orders spoke or understood much English, and they tried to serve me a petrified chicken patty. Once they made me a fresh correct sandwich, it was quite good
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (832) 284-7263.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 063 Clear Lake Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 16500 El Camino Real, Houston?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location in Houston serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides through the app or online.
Is Wendy's open for dine-in, takeout, and delivery?
Yes, Wendy's offers dine-in, takeout, delivery, and drive-thru services at this location.
What payment methods are accepted at this Wendy's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
How can I find Wendy's menu prices for the Houston location?
Menu prices can be viewed on order.wendys.com or the Wendy’s mobile app by selecting this location.
Where can I buy Wendy’s gift cards near 16500 El Camino Real?
Wendy’s gift cards are available in-restaurant, online, and through various retailers. For bulk or individual orders, visit the Wendy's gift card portal online.
Are there nearby places I can visit before or after dining at Wendy's on El Camino Real?
Yes, nearby you can visit Skeeter's Mesquite Grill for more dining options, Walgreens for pharmacy and convenience needs, and Clear Lake Pool Builder if you are interested in pool services.
Is there a nearby pharmacy close to Wendy’s at 16500 El Camino Real?
Yes, Walgreens is located nearby offering pharmacy, convenience store, and beauty supplies.
Can I find entertainment or sports activities near this Wendy’s?
Yes, Soccer 4 All El Camino Real is a nearby sporting goods store for sports enthusiasts, and Third Base is a nearby sports bar to enjoy drinks and games.
How can customers find directions to this Wendy's location in Houston?
Customers can click the directions link on the featured message or visit find.wendys.com for detailed directions.