Wendy's

3.7
864 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
16500 El Camino Real, Houston, TX
77062, United States

Hours

Reviews

3.7
864 reviews
5 stars
350
4 stars
201
3 stars
129
2 stars
56
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, language barriers, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including overcooked items, cold food, and incorrect orders.

Cleanliness

Customers expressed concerns about cleanliness, noting dirty dining areas and unsanitary conditions.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members who provided friendly and helpful service.
  • JJ
    JILL
    3 days ago
    1.0
    The worst experience ever trying to get the cashier to understand English and what we wanted to order. After many attempts , they still got the order wrong. The manager was extremely rude and uncooperative, and never even tried to apologize. We will never visit this place again.
  • JC
    John C
    Dec 23, 2025
    5.0
    Great place for a spicy chicken sandwich-
  • BA
    Bruva Ayamhyt
    Nov 20, 2025
    1.0
    Had to go back through the drive through twice because the person at the cash register could barely speak English and kept being unable to understand me.
  • JR
    Jessica Reyna
    Oct 1, 2025
    2.0
    If you want "fast food", this is not the place for you. I usually go through the drive through and they always ALWAYS have me move up to serve people behind me. Granted, normally, I have like 5 biggie bags but today I only ordered 2 and was still asked to move up and wait. For reference, one of them I get plain and dry and the other is just as it comes.
  • CF
    Cindy Fernandez
    Sep 27, 2025
    5.0
    Cindy2 has to be the nicest service person we have ever had on 9/6/25. I was juggling kids and she helped me get drink, ketchup and everything I didn't know I needed. She even talked about fresh cookies she had made so we got those too. I hope she is there again.

Frequently Asked Questions About Wendy's

Is 063 Clear Lake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 16500 El Camino Real, Houston?

The drive-through is open daily from 6:00 AM to 1:00 AM.