Wendy's

3.6
787 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10953 F.M. 1960 West, Houston, TX
77070, United States

Hours

Reviews

3.6
787 reviews
5 stars
332
4 stars
141
3 stars
106
2 stars
48
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers even reporting moldy items.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and concerns about food handling.

Staff Attitude

While some staff were praised for being friendly, many reviews highlighted a lack of professionalism and poor customer interaction.
  • DS
    Dj Smith
    5 days ago
    5.0
    The fastest Wendy you will go too in Houston. I just order seen them getting the order by time I was going to fill up my cup with soda my order was hot and ready!!!!!!!!
  • KL
    Keith LeJeune
    Dec 31, 2025
    5.0
    My frosty was great 👍
  • AB
    Ashley Baidy
    Dec 14, 2025
    5.0
    It is the best
  • JE
    Joel Escamilla
    Dec 13, 2025
    1.0
    Between 7:00pm and 7:30pm i ordered parmesan caesar with a LG Dr.p from the widow when getting my food and get to my house I mixed my food up with the dressing and after having a few bits in, I get a ball of dirt in my food and chewing on rocks they do not clean their veggies when serving. This restaurant should be inspected and closed!!
  • BI
    Beautiful Iam
    Dec 2, 2025
    1.0
    Will not return came last Thursday night. I ordered my food, once I made it to the window, the young hispanic guy whispers into the headset something about myself to the other young lady she came over to laugh and look at me. I dont know what the issue was, I was polite and ordered my food properly. I figured it had to be some stupid racist stereotypical behavior because the young lady stared at me and started laughing, once I received my food the young man was staring at me frowning as if i had did something wrong so much so that my son was willing to take his uniform off from where he works and return to the store because we could not understand what the problem was because i literally ordered my food and pulled to the window. My chicken was cold the cheese hadn’t even melted. They poured the mayo on my sandwich, it was horrible. I will be contacting either Wendy’s corporate or find out the franchise owner info

Frequently Asked Questions About Wendy's

Is 088 Jones Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the Wendy's 10953 F.M. 1960 West Houston location's drive-through hours?

The drive-through is open daily from 6:00 AM to 12:00 AM (midnight).