Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
782 reviews
5 stars
330
4 stars
141
3 stars
106
2 stars
48
1 star
157
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, with missing items and wrong food being a common issue.
Customer Service
Service quality varied significantly; many reviews highlighted rude staff and poor customer interactions, while a few praised friendly employees.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and for mobile orders, often resulting in cold food.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or improperly prepared items, including moldy food in one instance.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions and dirty restrooms.
- AKAnna KhatunOct 12, 20251.0I usually don’t go to this location but I went there with my brother. We ordered through the drive thru. We got our meal and everything once we got home we saw that we were given the wrong items (food that we can’t eat) and I thought maybe they heard me wrong as they didn’t give me the receipt so I went and got it fixed. Well the next time I went was during breakfast and this time I ordered online so the same thing won’t happen again, but as soon as I got home same thing a whole other item. I took it back and they didn’t even apologize or anything, saying that they tried to wave us down, but who will look in the rear view mirror when they are trying to get on the road. Never going back there again and I advise others not to either
- JRJuan RequenaOct 9, 20255.0I love hheir 2 for 3 breakfast sandwiches
- MHMohamed HajoSep 15, 20251.0Pulled up 11:45 and they said we closed when online they close at 12am . So yall wanna miss out on money cuz yall workers wanna get out early. Great service, NOT !
- AUA Google UserSep 3, 20255.0Yummyyyyyyyyy
- SMShaniya Mo'nayAug 15, 20251.0Natalie is very rude! She messed up my order it was worth over $20 and didn’t bother fixing it to my liking. Horrible customer service.
Frequently Asked Questions About Wendy's
Is 088 Jones Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 306-6767.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 088 Jones Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the Wendy's 10953 F.M. 1960 West Houston location's drive-through hours?
The drive-through is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, this location offers drive-thru service.
Can I order delivery from this Wendy's?
Yes, delivery is available via the Wendy's app or at order.wendys.com by entering your delivery address.
How can I contact Wendy's at 10953 F.M. 1960 West for feedback or questions?
You can call (281) 306-6767, or contact Customer Care through live chat or their contact page online. The phone number for general customer care is 888-624-8140.
Where can I find the menu and pricing for this Wendy's location?
Menu pricing and items are available at order.wendys.com or via the Wendy’s mobile app after selecting this location.
What nearby points of interest can I visit around Wendy's at 10953 F.M. 1960 West?
Nearby places include Jones Rd GSB for jewelry and fashion accessories, Jason's Deli for sandwiches, and Cold Stone Creamery for ice cream.
Is there an ATM near this Wendy's?
Yes, there's a Wells Fargo ATM and a Coin Cloud Bitcoin ATM nearby for your banking and currency exchange needs.
What other fast food options are near Wendy's on F.M. 1960 West?
Nearby fast food alternatives include KFC for chicken dishes and SUBWAY for sandwiches.