At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted consistently rude and unprofessional staff, with complaints about poor service and negative attitudes from employees.
Food Quality
Many customers reported issues with food quality, including cold and overcooked items, as well as incorrect orders.
Hygiene Concerns
Several reviews raised serious concerns about hygiene practices, including employees not washing hands and unsanitary conditions.
Management Issues
Complaints about management were frequent, with reports of unhelpful and rude managers, leading to a negative overall experience.
Inconsistent Experience
While some customers had positive experiences, particularly with specific staff members, the overall trend indicated significant inconsistency in service and food quality.
FF
Felesha
Dec 29, 2025
1.0
Came here on Friday & my burger was pink in the middle when I bit into it & I asked for my burger well done, the Mexican lady working the drive thru was rather rude & in a rush, then when I call to speak with a manager to make a complaint nobody answers the phone, I'll never spend another $ at this Wendy's😡😡😡🤬🤬🤬
WS
Whitney Sossaman
Dec 9, 2025
1.0
AWFUL! And I am not referring to the food. I have realistic expectations, I'm a reasonal person with reasonable expectations from these types of establishments. And don't get me wrong, fast food is often my guilty pleasure. I don't expect anything to be exceptional from any Wendy's - when I order fast food, it's a last resort. However, this particular location is an abomination to every other fast food establishment on the face of this earth. The employee's, the service, and especially the management, are a complete disgrace. 10/10 do NOT recommend
JK
J. K.
Dec 8, 2025
1.0
The lady who works late night hours is very unpleasant and rude. Should not work with people if you don't have the right attitude.👎
JM
Jeffrey Mayoff
Dec 2, 2025
2.0
I flippex burgers for 3 years at a high volume drive through only burger place. It's not that hard to NOT way overcook the fries, so they're edible.
DS
David L Shaw
Nov 12, 2025
5.0
Man WENDY is STILL the finest woman 👩 I know and tastes so 😋 Good 👍 😋
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours of operation for Wendy's at 10780 Westheimer Road, Houston, TX?
Wendy's at 10780 Westheimer Road is open every day from 4:30 AM to 4:00 AM the next day, offering nearly 24-hour service.
Does this Wendy's location have a drive-thru and what are its hours?
Yes, this Wendy's location has a drive-thru that operates daily from 4:30 AM to 4:00 AM the next day.
Is breakfast served at the Wendy's on Westheimer Road?
Yes, this Wendy's location serves breakfast as part of its menu offerings.
What payment methods are accepted at Wendy's on Westheimer Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I place an order online or via app for Wendy's at 10780 Westheimer Road?
You can order online or through the Wendy’s mobile app at https://order.wendys.com by selecting this location.
Does Wendy’s at this location offer delivery and takeout services?
Yes, Wendy's offers delivery, takeout, dine-in, and drive-thru services at this location.
How can I provide feedback or contact the Wendy’s at 10780 Westheimer Road?
You can provide feedback via the Wendy’s Customer Care Live Chat, call 888-624-8140, or directly contact this location at (832) 509-2297.
What nearby places of interest are close to Wendy’s at 10780 Westheimer Road?
Nearby places include Walnut Bend KinderCare preschool, Gambacorta Law office, Take 5 Oil Change station, Crest Family Dental, and Planet Fitness gym.
How can nearby Walnut Bend KinderCare benefit parents visiting Wendy's?
Parents dropping off or picking up their children at Walnut Bend KinderCare can conveniently visit Wendy's for meals or snacks before or after childcare.
Can customers combine a visit to Planet Fitness with a meal at Wendy's nearby?
Yes, customers can enjoy a workout at Planet Fitness and then visit Wendy's at 10780 Westheimer Road for a meal or refreshing Frosty® nearby.