Wendy's

3.7
1748 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10780 Westheimer Road, Houston, TX
77042, United States

Hours

Reviews

3.7
1,748 reviews
5 stars
749
4 stars
396
3 stars
252
2 stars
108
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with complaints about poor service and negative attitudes from employees.

Food Quality

Many customers reported issues with food quality, including cold and overcooked items, as well as incorrect orders.

Hygiene Concerns

Several reviews raised serious concerns about hygiene practices, including employees not washing hands and unsanitary conditions.

Management Issues

Complaints about management were frequent, with reports of unhelpful and rude managers, leading to a negative overall experience.

Inconsistent Experience

While some customers had positive experiences, particularly with specific staff members, the overall trend indicated significant inconsistency in service and food quality.
  • FF
    Felesha
    Dec 29, 2025
    1.0
    Came here on Friday & my burger was pink in the middle when I bit into it & I asked for my burger well done, the Mexican lady working the drive thru was rather rude & in a rush, then when I call to speak with a manager to make a complaint nobody answers the phone, I'll never spend another $ at this Wendy's😡😡😡🤬🤬🤬
  • WS
    Whitney Sossaman
    Dec 9, 2025
    1.0
    AWFUL! And I am not referring to the food. I have realistic expectations, I'm a reasonal person with reasonable expectations from these types of establishments. And don't get me wrong, fast food is often my guilty pleasure. I don't expect anything to be exceptional from any Wendy's - when I order fast food, it's a last resort. However, this particular location is an abomination to every other fast food establishment on the face of this earth. The employee's, the service, and especially the management, are a complete disgrace. 10/10 do NOT recommend
  • JK
    J. K.
    Dec 8, 2025
    1.0
    The lady who works late night hours is very unpleasant and rude. Should not work with people if you don't have the right attitude.👎
  • JM
    Jeffrey Mayoff
    Dec 2, 2025
    2.0
    I flippex burgers for 3 years at a high volume drive through only burger place. It's not that hard to NOT way overcook the fries, so they're edible.
  • DS
    David L Shaw
    Nov 12, 2025
    5.0
    Man WENDY is STILL the finest woman 👩 I know and tastes so 😋 Good 👍 😋

Frequently Asked Questions About Wendy's

Is 007 Walnut Bend Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the hours of operation for Wendy's at 10780 Westheimer Road, Houston, TX?

Wendy's at 10780 Westheimer Road is open every day from 4:30 AM to 4:00 AM the next day, offering nearly 24-hour service.