Wendy's

3.7
1739 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10780 Westheimer Road, Houston, TX
77042, United States

Hours

Reviews

3.7
1,739 reviews
5 stars
748
4 stars
393
3 stars
251
2 stars
107
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Order Accuracy

Numerous complaints about incorrect orders being served, leading to customer dissatisfaction.

Cleanliness

The dining area and overall hygiene were frequently criticized, with reports of unsanitary conditions.

Staff Attitude

Inconsistent staff attitudes were noted, with some employees being friendly while others were dismissive or rude.
  • DS
    David L Shaw
    Nov 12, 2025
    5.0
    Man WENDY is STILL the finest woman 👩 I know and tastes so 😋 Good 👍 😋
  • DP
    Delilah Perez
    Nov 1, 2025
    1.0
    Very unprofessional, couldn't understand her, sounded intoxicated ,her break wasnt for another 40 min so on the clock but not working . I had to call the store 10 times letting it ring n ring until she started answering the drive through,all 3 of us were pikup online orders then she had a very rude attitude! Prisma you make Wendy's look 👎 bad
  • MM
    MARCUS
    Oct 18, 2025
    5.0
    Valeria was the BOMB! When I walked in, she had a smile on her face she’s quick she was attentive. She repeated back my order. She told me she will let me know when my order is ready. food was hot and delicious.. only negative thing I can say is I only ordered one cookie😂
  • KW
    Kenny Wilson
    Oct 8, 2025
    4.0
    To be honest they had a new girl at the register, she was a little slow but very polite and scaredvof making a mistake on her first day. She took our order and delivered it with ease, the order was hot . She should make a great hostess one day.
  • JC
    Julie Cook
    Sep 30, 2025
    1.0
    They don't even deserve 1 star me and my family went there last night and the boy who took the drive thru order was rude and didn't listen one bit. All of our meals were large and we were given only 1 medium fry and and i told them how i wanted my burger just plain, well it came fully loaded with one of foods I'm allergic to. So we were missing a large fry and they didn't get anything right. If you don't want to waste your money don't go here. Worst service ever. He cared more about who was texting his phone than taking care of the customers.

Frequently Asked Questions About Wendy's

Is 007 Walnut Bend Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.