At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported long wait times, poor service, and staff being rude or unprofessional.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unkempt dining areas.
Inconsistent Experience
While some customers had positive experiences, many others reported significant issues, indicating a lack of consistency in service and food quality.
CJ
Camron Jones
Feb 12, 2026
1.0
Not open for breakfast anymore. 🤬
TT
Thanh Tran
Feb 7, 2026
1.0
Today i ordered a 4 piece tenders and only got 3. The amount of times i leave with less then what i ordered is astounding. Idk how everyone they hire will eat off the customers meal.
NR
N. ROse'
Jan 19, 2026
1.0
Please don't waste your time stopping here. Do yourself a favor and pass him right on up... the service here is so poor. I've had many run ins but today was the final straw... rather you're ordering online or @ the resturant the food is NEVER hot and/or burnt and cold to where you're spending additional time to wait for fresh food... several occasions where I've had to either call to complain after being too far or turn around for a resolution. Today, I asked the individual @ the window if my wedges were fresh before I departed and his reply was, "Yes, they just came out the fryer you can check them if you want." 🙄 I get out the driveway to the light and not a surprise, COLD AS HELL 😅... I wasn't upset then b/c I should've checked before pulling off. I pulled back up to the window, communication was fine, asked for an estimated time for fresh wedges and was told 4-5 mins. At 7 mins, I'm mad now because it's NO other customers, besides myself, in the drive thru or inside the restaurant, so what's the hold up? I go inside and who I assume the manager initially approached me to apologize and tell me that the fryer was being cleaned and as soon as the grease is dropped he'll cook my wedges... WOW... so now Im hot, not only was I lied to twice, you're now wasting my time as if Im on yours when that could've been discussed from the start of me asking what my wait time was... go ahead and run me back my refund..totally ridiculous, unprofessional and downright poor service... Do I care to go here?.. NO! But Wendy's is not on every corner/block and it's the closest... my drive to get here isn't a hop away either so it adds to the frustration... definitely won't be returning. SAD location..get it together. The ONLY good thing I can say about this location is the restaurant is always very clean, inside and out 🤷🏾♀️ guess you got to make up for something 👎🏾
AW
Ashley White
Jan 7, 2026
5.0
Feed me when I was broke
PS
phatcat southwest
Dec 2, 2025
1.0
Today I visited the store for there new bacon burrito and the tortilla was very old and hard they did not put any bacon the cheese sauce was clumpy this was horrible breakfast for me
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 10731 W. Bellfort Street, Houston, TX?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Houston, TX serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Yes, delivery is available. Check the Wendy's app or order.wendys.com to see if delivery is offered in your area.
Can I find nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can reach the Customer Care team via live chat or phone at 888-624-8140, or call the restaurant directly at (832) 509-3672. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
How can I get to Wendy's using nearby landmarks or places?
Wendy's is located near Maranata Church and Bar L.A. Club, making it easy to find if you know those popular local spots.
Are there any nearby places to visit before or after dining at Wendy's?
You might enjoy nearby spots like Lucitas Bakery for sweet treats, Luna Azteca Beauty Salon for a quick pampering session, or the Lucky Game Room if you're interested in entertainment.
Which nearby dining options are available near Wendy's?
Besides Wendy's, nearby dining includes Gorditas Mexico for Mexican cuisine, Alfa Capri offering Indian and Pakistani dishes, and San Juan Huetamo Bakery for bakery items and candy.
Is there public transportation or other locations to help find Wendy's?
While not directly listed, nearby recognized spots such as Metro by T-Mobile and Cricket Wireless stores are close by, which locals often use as reference points when navigating to Wendy's.
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