Wendy's

3.6
1145 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10731 W. Bellfort Street, Houston, TX
77099, United States

Hours

Reviews

3.6
1,145 reviews
5 stars
482
4 stars
215
3 stars
171
2 stars
80
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor customer service, including rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food freshness, including cold and overcooked items.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky floors and unkempt dining areas.

Order Accuracy

Multiple instances of incorrect orders were reported, leading to customer frustration.

Positive Experiences

A few customers praised the food and service, indicating that there are occasional positive experiences.
  • SC
    Shae Campbell
    Nov 6, 2025
    1.0
    absolutely one of the worst Wendy’s I’ve ever been to what’s the point of ordering on the app when you have to wait 20+ minutes get your order and people that have came after you get this before you. always forgets something it’s very annoying. this has happened on numerous occasions i use to go often due to it being close to my job.
  • RN
    Rita N
    Oct 22, 2025
    1.0
    Worst place you can stop to eat.....
  • JJ
    Julie
    Oct 7, 2025
    2.0
    Overcooked my burger Pattie’s shriveled up so small & burger was dry they forgot ketchup & mayo that goes on the burger. Food & fries were not fresh.
  • TB
    Tanaaz Bhiwani
    Sep 28, 2025
    1.0
    the worst customer service ever!! stood in drive through for 30 mins before my turn just behind 2 cars and when it was my turn the old lady just gave too much attitude and the food was really bad too
  • SW
    Steven Ward
    Sep 17, 2025
    4.0
    Food was good. Person was nice. But they take forever to get you your food even when you order ahead. I got there at 4:50 and it took till 5:20 to get my food. Then there was another customer angry at the manager cause he asked and employee to help me even tho I was in the drive thru and she was inside and I got there first.

Frequently Asked Questions About Wendy's

Is 006 W. Bellfort #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.