At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed fresh meals while others received cold or poorly prepared items.
Customer Experience
Several customers highlighted positive experiences with friendly staff and quick service, particularly during late-night visits.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
SA
Sabbir Ahmed
Feb 6, 2026
1.0
Used to be a great place for getting great meal, but seems like it went down a lot. Despite having no customers inside and two cars on driveway, we literally waited 10 to 12 mins.. we just left that place.
There are other burger place nearby and we ended up going there
Horrible service and staff at this location. Will not be coming to this location.
DR
Deon Rafael
Feb 3, 2026
5.0
Best food
DB
delorb b
Jan 31, 2026
2.0
Using the app means they will start making your food immediately. Any delay equals cold food. I was stuck behind someone from one of the Carolinas. They were confused at box then added things to their order at the window. When I finally got to the window my food was cold. They remade my fries but not my burger which was inedible. If you use their app go inside. If you don't know the menu and you need things explained, go inside.
DB
Daniel Balbuena
Jan 27, 2026
4.0
Burger was good although a little small, fries were pretty good.
AF
Angela Floyd
Jan 25, 2026
1.0
Cashier was rude and kept saying 50 cent
Per small very small sauce. Menu very misleading
Shows different colors of sauces I spent
8.99...so I think the very small sauce should be free with my meal...Wendy's gone down alot they hire uneducated people. Use a card because they do not wanna give all
Your change back ...never again
.
Don't use cash people still use pennies
Maybe they don't know this so yes I do need myexact change back even if it is 4 cents
Give my change back