Certified by Tropical Smoothie Cafe • Feb 22, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Accepts checksAvailable
Curbside pickupAvailable
Drive-throughNot available
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Location
Certified by Tropical Smoothie Cafe • Feb 22, 2026
Certified by Tropical Smoothie Cafe • Feb 22, 2026
Reviews
3.6
190 reviews
5 stars
107
4 stars
16
3 stars
9
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are mixed reviews on customer service, with some praising friendly staff while others report rude behavior and poor service.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like old ingredients and incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and overall store hygiene.
Smoothie Variety
Customers appreciate the variety of smoothies offered, although some noted inconsistencies in preparation and taste.
Staff Training
There is a clear need for better staff training, as many reviews mention order inaccuracies and lack of product knowledge.
SS
Shalini Shelley
Feb 11, 2026
5.0
As a T-Mobile customer, I received a free smoothie & ordered a vegetarian Sandwhich! This was on Tuesday, Feb. 10th! So great
RH
Rosalind Hoang
Jan 20, 2026
1.0
Terrible customer service and no effort to make things right. I ordered a 24 oz smoothie but was given a 12 oz instead. When I pointed it out, I asked either for the correct size or a refund for the price difference. The employees refused both options and said, “We can’t do anything about it—it’s the company that changed the pricing and size.” Even another customer spoke up and said they were doing me wrong by not honoring what I paid for. Extremely disappointing experience, and I will not be returning to this location.
Management needs to properly train their employees on basic customer service because it was clearly lacking during my visit.
SM
Sam Mbonu
Jan 19, 2026
5.0
Lovely varieties of smoothies, great service and friendly staff, Faith and her colleague were fantastic
KR
Karla Rodriguez
Jan 16, 2026
1.0
Nope. The cheese in the Baja chicken wrap tasted like an old wet sponge. I got food poisoning and I’m 8 months pregnant 🥴🤮🤢
OB
olaleye babatunde
Jan 12, 2026
5.0
Great experience at Tropical Cafe on Eldridge! Friendly staff, clean and welcoming atmosphere, and fresh, delicious food. Everything tasted amazing and was well made. Definitely a spot I’ll be coming back to—highly recommend!