Tropical Smoothie Cafe

3.7
185 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1531 Elridge Pkwy, Houston, TX
77077, United States

Hours

Reviews

3.7
185 reviews
5 stars
104
4 stars
16
3 stars
9
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendliness and helpfulness of staff, others report rude behavior and poor service experiences.

Food Quality

There are significant concerns regarding food quality, with multiple reports of unsatisfactory ingredients and poorly prepared items.

Cleanliness

Several reviews highlight cleanliness issues in the store, including unsanitary conditions and unkempt areas.

Order Accuracy

Many customers express frustration with incorrect orders and lack of communication regarding unavailable items.

Overall Experience

While some customers enjoy their visits and the smoothies, others have had negative experiences that deter them from returning.
  • YR
    Yaneli Rodriguez
    2 days ago
    5.0
    I didn't really like the açaí, it had frozen ingredients, too sweet.
  • AC
    adri coronado
    Jan 4, 2026
    1.0
    Went in at 730pm, ordered a jetty punch. I payed and then changed my mind and wanted a blueberry bliss instead which is cheaper so I asked her if she could just make mine and I don’t care that the original was more expensive. She said no I can’t I don’t know how. I don’t mean to be rude but all she had to do was add blueberries in my smoothie, there’s nothing she had to know how to do. This was the worst service I’ve had in a long time. It was a very easy fix and there’s only one girl in the entire store, and she doesn’t seem like she wants to be there.
  • KB
    Kenya Bell
    Dec 19, 2025
    1.0
    “This was hands down one of the worst sandwiches I’ve ever been served. The lettuce was brown, limp, and clearly old, and the tomatoes were mushy and tasteless like they’d been sitting out for days. It was disgusting and completely unacceptable. Fresh ingredients are basic, and this place failed miserably. Total waste of money — I will not be back.”
  • AB
    Ariana Brooks
    Dec 19, 2025
    5.0
    Everyone we come, they always provide amazing food and smoothies! We’ve tried other locations and they don’t compare. The staff is friendly and kind! We always keep coming back!!
  • MM
    Magic Mami
    Dec 10, 2025
    1.0
    Every single time I come to or order online from this store they get my order wrong. They are either out of components to make your order and don’t notify you, just make it without it. Inconsistent flavors. And then if you go in to have them fix it they will try to charge you for the things that they left out/off of your order… very bad customer service!! Not ever going to this location again!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 8:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.