Tropical Smoothie Cafe

4.1
280 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
12020 FM 1960, Houston, TX
77065, United States

Hours

Reviews

4.1
280 reviews
5 stars
191
4 stars
23
3 stars
9
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude and dismissive behavior from management.

Food Quality

Many customers enjoy the food and smoothies, but there are consistent complaints about inconsistency in preparation and freshness.

Cleanliness

Several reviews mention cleanliness issues, particularly regarding food preparation and the overall environment.

Order Accuracy

There are multiple reports of incorrect orders and poor handling of order issues, leading to customer dissatisfaction.

Atmosphere

The atmosphere is generally described as pleasant and welcoming, although some customers have noted a lack of attention from staff.
  • NE
    Nick Ervin
    Nov 11, 2025
    1.0
    This location doesn’t do anything for Veterans Day.
  • SC
    Stormy Cortes
    Sep 26, 2025
    5.0
    This is my favorite location. I've been coming for at least 5 years. Everyone who works here is so friendly and caring. They ALWAYS make sure my food is hot and perfect. Thank you so much!!
  • AC
    Andria Cunningham
    Sep 25, 2025
    1.0
    Literally food poisoned me!!!!! This was the only thing I ate yesterday and immediately got sick after I was done and it wasn’t even a hour!!! I had to go to the ER and everything I felt like I was dying…I should’ve known when they were just remaking smoothies without cleaning the blenders in between!!! Called the store and they don’t even care at all!!
  • MO
    Marcela Orellana
    Sep 25, 2025
    5.0
    I love coming here for a healthy smoothie or an açaí bowl, after the gym! Today I came for a Baja Chicken wrap. So good. I usually order to stay as I do like the atmosphere. You step in and the noise of the outside busy street is stays out. Highly recommend
  • JS
    Justin Sutphen
    Sep 15, 2025
    5.0
    Sufian & everybody was great and amazing! I accidentally placed order at the other location on 1960 with the current promotion going on. Even through I couldn’t use my promotion again for the day, Sufian looked for me with a smoothie at least. I’ve always come to this particular location & recommend it because it’s clean, customer service is actually really good, & smoothies are not watery unlike the other location. Thanks again guys & be blessed🙏🏾

Frequently Asked Questions About Tropical Smoothie Cafe

Do I need a reservation to dine at Tropical Smoothie Cafe?

No, Tropical Smoothie Cafe does not accept reservations. You can walk in at your convenience.

What are the regular dine-in hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.