Tropical Smoothie Cafe

4.1
283 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
12020 FM 1960, Houston, TX
77065, United States

Hours

Reviews

4.1
283 reviews
5 stars
192
4 stars
23
3 stars
9
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, particularly with management being rude and unhelpful.

Food Quality

There were multiple complaints about food quality, including issues with freshness and preparation, leading to dissatisfaction.

Smoothie Consistency

Several reviews mentioned inconsistency in smoothie preparation, with complaints about smoothies being watered down or not blended properly.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and excellent service.

Cleanliness Issues

There were reports of unsanitary conditions, including hair in food and dirty counters.
  • TR
    TC Rodriguez
    Dec 30, 2025
    5.0
    My daughter told me about Tropical Smoothie Cafe and I love this place now!! They never miss! The Mango Monsoon is sooo good-refreshing and delicious. Tried the Chicken Chipotle Flatbread & Chicken Pesto too, and both were super flavorful. Fresh, tasty, and totally hit the spot. Definitely going back!!😋😋🥭🥙🥙
  • TK
    Tyler Kelly
    Dec 1, 2025
    1.0
    We went there cause we could get a free smoothie off of a five dollar purchase, but they denied us said that it was the app we would have to come at a later time to redeem the free smoothie. He wouldn’t work with me at all. Told me it was corporate fault and he did not have authority to give me a free smoothie. I don’t know his name, but he is an Indian fellow not helpful at all. I wish I could give it negative stars. Will add photos later.
  • NE
    Nick Ervin
    Nov 11, 2025
    1.0
    This location doesn’t do anything for Veterans Day.
  • SC
    Stormy Cortes
    Sep 26, 2025
    5.0
    This is my favorite location. I've been coming for at least 5 years. Everyone who works here is so friendly and caring. They ALWAYS make sure my food is hot and perfect. Thank you so much!!
  • AC
    Andria Cunningham
    Sep 25, 2025
    1.0
    Literally food poisoned me!!!!! This was the only thing I ate yesterday and immediately got sick after I was done and it wasn’t even a hour!!! I had to go to the ER and everything I felt like I was dying…I should’ve known when they were just remaking smoothies without cleaning the blenders in between!!! Called the store and they don’t even care at all!!

Frequently Asked Questions About Tropical Smoothie Cafe

Do I need a reservation to dine at Tropical Smoothie Cafe?

No, Tropical Smoothie Cafe does not accept reservations. You can walk in at your convenience.

What are the regular dine-in hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.