Topgolf

Reviews

• RP

  Rishi Patel

  3 days ago
  3.0
  I’ve been coming to topgolf for years now and always had good experiences. That’s why I’m giving 3 stars. However, this last visit on a Friday night was hands down the worst leisure experience I’ve had in years. Messed up computer. Broken golf ball dispenser. Having to call multiple people to get assistance. Rude or disappearing staff. Really dissapointed.
• GG

  GCODE

  4 days ago
  3.0
  Eat before you go! But the golfing is FUN!!!! Dirty /stained napkins and utensils! Server was good. A little slow to return and check-in, but still good. It wasn't too busy mid-day, but for some reason took him a while to check on us.
• MS

  Mohammed Al Saffar

  Jan 6, 2026
  2.0
  Topgolf Katy has a nice atmosphere and the golf setup is fun, but the experience overall wasn’t great. The service was very poor — the waiters basically ignored us, didn’t bring silverware or napkins, and acted like they were forced to work and annoyed with us for no reason. The food was very bad, everything tasted frozen and reheated, and the drinks tasted like sugar mixed with water. Fun place to hit golf balls, but the food, drinks, and service really need improvement.
• VD

  Victoria Duplechain

  Jan 3, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Topgolf Katy We do a yearly Topgolf family outing with a large group, kids included, and this location handled it beautifully. We were a high-maintenance group, and our server Rahul was calm, patient, and communicative the entire time. Rahul was also so kind to take so many pictures of us as a family which is so incredibly appreciated- memories that will last us a lifetime The DJ/playlist was TEA ! Mixes were flawless and so upbeat ! I was dancing during our visit When food took a bit longer, he clearly explained how the kitchen flow works, which I genuinely appreciated. Everything ultimately arrived on time and was tasty, and it did not interfere with our lane time at all. This is an extremely busy location, especially on weekends, but the staff never felt rushed or frazzled. The manager, Shelby, even stopped by to check in and make sure we were taken care of, which was a classy touch. I’ll admit I didn’t fully get the appeal the first time I came, but this visit changed that. It’s a fantastic, family-friendly introduction to golf, especially for kids. Not cheap, but worth it for groups, and tip: there’s often a Cash App promo for 20% off up to $20. Given the volume and chaos they manage daily, the team here deserves real credit. We’ll be back.
• BS

  Brittney Shelton

  Jan 2, 2026
  2.0
  Service was definitely lacking here. I reserved a bay in advance with my $200 gift card but about an hour or so in, we ran out of golf balls. Whats the point of taking reservations if you aren’t even prepping for them? The waitress said we would get the 15+ minutes wasted waiting for a ball refill back, then we got $20 off instead due to the other reservations. On top of that, I was told my bill was ~$140 or so (wasnt shown a receipt or anything) then I provided my gift card. The waitress returns and says its “invalid” even though it wasnt when they took money off of it for my reservation. After I pulled my phone out to check the balance, she took my card again.. and voila! Now they can see my balance. How convenient. But its not over. They held us for another 20 minutes because they couldn’t take the bill amount off the card so instead of giving us a good experience and giving us another card with the balance so we can go about our lives, they try to convince us to put MORE money on the card that they are clearly having problems with using, so I dont “lose” the remaining balance. How the heck is THAT a solution? Your card problems are an INTERNAL problem, not your customers’ problem! I ended up leaving the card with at least $40 on it because I was with children and my elderly mother and we were tired… getting told to add more money on the card they clearly are struggling with while we sat there 20+ minutes already like we did something wrong and already had a poor experience with the balls…it was the most insulting experience. To spend hundreds here and get this poor level of service is trash. They wasted my employers money and I will make sure my company no longer purchases gift cards at topgolf since this is what we get.

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