Enjoy expertly crafted cocktails and adventurous culinary creations while surrounded by bold artwork and an ultra-loungey vibe. Our Houston location is located in the trendy River Oaks District shopping mall, next to Cartier and across from DIOR.
Numerous customers reported slow and poor service, with some experiencing long waits for food and drinks, and unresponsive staff.
Food Quality
Feedback on food quality was mixed, with many customers finding it bland or subpar, although some dishes received praise.
Atmosphere
The ambiance was frequently described as cozy and trendy, contributing positively to the overall experience.
Pricing Concerns
Several reviews mentioned unexpected charges and high prices, leading to dissatisfaction among customers.
Mixed Experiences
While some customers enjoyed their visits and planned to return, others expressed strong dissatisfaction and indicated they would not return.
DJ
Dee J
Feb 14, 2026
1.0
I have been coming to this location for over 10 years, which is why this experience was so upsetting and shocking.
After driving about an hour to attend a movie, I came in needing to use the restroom urgently before checking in and explained that to the employee at the front. Instead of being met with understanding, I was told I needed to leave the building to find a restroom elsewhere. Another employee ultimately allowed me to use the restroom.
Before going, I did say that the situation felt like “horrible customer service,” because I was simply trying to use the restroom after a long drive. I was then told I could not speak that way and asked to address it with a manager afterward.
When I came out of the restroom, the manager was already there. Without asking what had happened or giving me an opportunity to explain, he immediately told me I would not be allowed to stay and said security had been called. I wasn’t given a chance to resolve anything, use my ticket, or continue with what was meant to be a Valentine’s Day outing.
Within minutes, multiple police officers and a security guard arrived to escort me out, even though I was calm and cooperative. The sudden escalation was extremely distressing. What began as a simple request turned into an experience that felt humiliating, frightening, and completely unnecessary.
As a long-time customer, this was deeply disappointing. A conversation and a little compassion could have resolved this. I hope management reviews how situations like this are handled so no one else has to go through something similar.
MP
Melissa Padilla
Sep 9, 2025
3.0
Food is just ok. Be sure to read your bill and maybe the fine print on the menu. 18% gratuity is already included, even for party of 1. I didn't see that until I already left a tip, so they got extra. Not really happy about that but I also didn't read my bill entirely when it came since my friend arrived and my train of thought shifted.
LL
Le “Le'Ladye” Ladye'
Apr 1, 2022
5.0
BEST FOOD
CP
Christopher Patterson
Mar 4, 2019
2.0
I believe they were under new management. My first experience was amazing and they called to confirm my bday reservations, total opposite this go around... food was decent, it took forever to get the drinks out but the ambiance was still refreshing.
The Tuck Room is open Monday through Friday from 11:00 AM to 11:00 PM, and on weekends from 11:00 AM to 11:00 PM.
Does The Tuck Room offer happy hour? If so, when?
Yes, happy hour is available Monday through Friday from 3:00 PM to 6:00 PM. Happy hour is closed on Saturdays and Sundays.
Does The Tuck Room serve alcohol and cocktails?
Yes, The Tuck Room serves liquor, cocktails, beer, and wine.
Is The Tuck Room wheelchair accessible?
Yes, The Tuck Room has wheelchair accessible entrance, parking, seating, and restrooms.
What payment methods does The Tuck Room accept?
They accept American Express, Discover, MasterCard, Visa, Android Pay, and Apple Pay.
What type of attire is recommended when visiting The Tuck Room?
Casual attire is recommended when visiting The Tuck Room.
Where is The Tuck Room located in Houston?
The Tuck Room is located at 4444 Westheimer Rd, Ste C-220, Houston, TX 77027, in the River Oaks District shopping mall, next to Cartier and across from DIOR.
What nearby shopping options are available near The Tuck Room?
Nearby shopping options include John Lobb (shoe and clothing store), Bang & Olufsen (electronics), Oliver Peoples (eyewear), Cartier (jewelry), Gucci (clothing and luggage), and Hermès (fashion accessories and clothing).
Are there other dining options close to The Tuck Room in River Oaks District?
Yes, nearby dining options include Bari Ristorante (Italian restaurant and bar) and Toulouse Cafe and Bar River Oaks (French restaurant and cafe).
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