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The Palm - Downtown Houston

4.4
(781 reviews)

Business Details

1201 Fannin, Houston, TX
77002, United States
(713) 977-2544
https://www.thepalm.com/location/the-palm-houston/

About

Restaurant
The Palm Houston, located near the Toyota Center and Daikin Park, is the perfect dining destination for any occasion. Guests are welcome to enjoy premier cuisine, service, and ambiance in the heart of Downtown Houston.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

The Palm - Downtown Houston
1201 Fannin, Houston, TX
77002, United States

Hours

Reviews

4.4
781 reviews
5 stars
531
4 stars
115
3 stars
57
2 stars
34
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, particularly highlighting specific staff members like Jesse, Tony, and Logan for their exceptional service.

Food Quality

The food received mixed reviews; while many dishes were described as delicious and well-prepared, some customers reported issues with overcooked or bland meals.

Atmosphere

The restaurant's ambiance was frequently noted as pleasant and inviting, contributing positively to the overall dining experience.

Customer Experience

Several reviews mentioned disappointing experiences related to reservations, miscommunication, and service delays, impacting their overall satisfaction.

Special Occasions

The Palm is frequently recommended for celebrations, with many customers noting that the restaurant goes above and beyond to make special occasions memorable.
  • WC
    William Cornelius
    Feb 21, 2026
    5.0
    Deja made our evening wonderful. She suggested a great bottle of wine & helped us through the menu. I wish I had a Deja in Austin TX she is wonderful.
  • HC
    HCA Medical Center
    Feb 20, 2026
    5.0
    I love the service and the waiter was very attentive shout out to Kyle for making this unforgettable night.
  • BO
    Beverly Okoroji
    Feb 14, 2026
    1.0
    Food took forever to come out. Probably 45 mins. The server did warn us they were behind but that seems a little ridiculous. The drinks were good though and the live music. The valet was the worst part. We waited 1 hr and half. They kept saying there was traffic in the garage. The whole time they never took the car. Just incompetence all around.
  • SG
    Shirmel Gumbs-Heyliger
    Feb 14, 2026
    5.0
    Ambience and food were exceptional, and so was the service. Looking for a date night or spot for group dinner, you won't be disappointed.
  • AS
    Art Sales
    Feb 9, 2026
    5.0
    Just celebrated my birthday here with my friends and everything was to perfection. Jessie our server was nothing but professional. He recommended thing and help me get the best. I had the lobster and it was sooo good. I really and job this place and highly recommend. The atmosphere was also very chill and classy. 10/10

Brand Certified Facts from The Palm - Downtown Houston

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Certified February 22, 2026Yext Knowledge Graph
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