The Palm - Downtown Houston

4.4
775 reviews

About

Restaurant
The Palm Houston, located near the Toyota Center and Daikin Park, is the perfect dining destination for any occasion. Guests are welcome to enjoy premier cuisine, service, and ambiance in the heart of Downtown Houston.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

The Palm - Downtown Houston
1201 Fannin, Houston, TX
77002, United States

Hours

Reviews

4.4
775 reviews
5 stars
526
4 stars
115
3 stars
57
2 stars
34
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and knowledgeable service, particularly highlighting servers like Jesse, Tony, and Logan for their exceptional hospitality.

Food Quality

The food received mixed reviews; while many dishes were described as delicious and well-prepared, some customers reported issues with overcooked or bland meals.

Atmosphere

The restaurant's ambiance was frequently noted as warm and inviting, contributing positively to the overall dining experience.

Management Issues

Several reviews mentioned poor management and communication, particularly regarding reservations and customer service during busy times.

Special Occasions

The Palm is often recommended for celebrations, with many customers appreciating the efforts made to enhance special occasions.
  • HH
    Hans Hammond
    2 days ago
    5.0
    Amazing. That good. Service? Check. Food? Check. Atmosphere? Check. Thanks y'all.
  • VH
    Vee H
    Dec 31, 2025
    5.0
    We celebrated the New Year at The Palm and were so pleased with this lovely restaurant. The atmosphere, decor and hostess welcome were all so nice. We were seated at one of their beautiful booths and greeted by staff, Jesse and Lydia. Jesse was an exceptional waiter and suggested excellent drink and menu options. Lydia was very friendly and made sure we had enough of everything. The Mrs. Claus and the Old Fashioned cocktails were amazing! The Lobster Bisque was one of the best I’ve had! The Sea Bass and Prime Rib entrees were prepared perfectly along with our sides of Brussel sprouts, risotto and green beans. To top off our meal, we ended our evening with Key Lime Pie … oh my, Happy New Year to us! Thank you Jesse and Lydia for your great service!
  • GG
    Grace
    Dec 26, 2025
    5.0
    We came to celebrate my best friend’s birthday, and our experience at The Palm Houston was truly unforgettable. Jesse was hands down one of the best servers I’ve ever had—attentive, warm, and incredibly knowledgeable. He took the time to help us figure out what to order, gave thoughtful recommendations, and made sure everything was perfect without ever feeling rushed or overbearing. The food was absolutely incredible—honestly some of the best food I’ve ever had. Every dish exceeded expectations. Between the outstanding service and amazing food, this was a 10/10 experience. I would absolutely come back, specifically because of Jesse and the overall dining experience.
  • ZS
    Zarina Sementelli
    Dec 23, 2025
    5.0
    I came to The Palm Downtown Houston for my birthday dinner, and it was an absolutely amazing experience. This is hands down one of the best steakhouses I’ve been to. The food, ambiance, and service were all exceptional. Everything we ordered was delicious, but I highly recommend the crab cakes and the lobster ravioli. Both were outstanding. For dessert, I had the chocolate cake, which was rich and delicious, and I also tried my friend’s carrot cake, which was just as good. The best part of the night, though, was our server Jesse. He was incredibly knowledgeable about the menu, very friendly, and extremely accommodating with all of our requests. He truly elevated the entire experience. Be sure to keep an eye out for their specialty drinks. Jesse recommended the Mrs. Claus specialty cocktail, and it was so good I ordered two. If you’re celebrating a special occasion or just want an amazing dining experience, The Palm is a must. ⭐⭐⭐⭐⭐
  • NC
    Natalie Chalico
    Dec 8, 2025
    5.0
    5 stars all around for The Palm! We had our annual friendmas dinner here tonight. We ordered a variety things. Starting off strong with some refreshments, the palm margarita, so delicious and refreshing! 10/10 if you like tequila. My friends got some wine and a whisky drink! For appetizers we ordered some oysters and calamari. The calamari was absolutely delicious, so much flavor in every single bite and the accompanying sauces just elevated the flavors in every way. Now the oysters, I am very particular about my oysters and these were so fresh. I was impressed. For entrees and side dishes we did the shrimp sauté, lamb t bones, Three-Cheese Au Gratin Potatoes, Crisp Brussels Sprouts, Lobster Macaroni & Cheese. Our favorites were the lobster Mac and cheese and the brussel sprouts they were amazing. I could have it eaten just then and been satisfied. Now for the service, I am not sure I have ever been to a restaurant in downtown Houston with better service than this! High class, professional, accommodating, knowledgeable staff in every area. Our server Jesse James, thank you for making our dinner special and making the best suggestions off of the menu! You were incredible. To the chef, Robert, every single thing brought out to us was exceptionally and magnificently and most importantly deliciously prepared! And to the front host Daniel D., thank you for taking our instagram worthy pictures and suggesting the best spots for photography! We had an incredible time! And to end the night we had the most delicious tiramisu, so creamy and delicious! Thank you The Palm for an incredible experience!

Frequently Asked Questions About The Palm - Downtown Houston

Does The Palm - Downtown Houston accept reservations?

Yes, The Palm - Downtown Houston accepts reservations to ensure you have a table when you arrive.

What are the regular opening hours for The Palm - Downtown Houston?

The Palm - Downtown Houston is open Monday to Thursday from 11:30 AM to 9:00 PM, Friday from 11:30 AM to 10:00 PM, Saturday from 5:00 PM to 10:00 PM, and Sunday from 4:00 PM to 8:00 PM.