The Catch: Willowbrook

4.4
50 reviews

About

Seafood Restaurant

Location

The Catch: Willowbrook
7608 FM 1960, Houston, TX
77070, United States

Hours

Reviews

4.4
50 reviews
5 stars
35
4 stars
7
3 stars
3
2 stars
3
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional hospitality.

Food Quality

Feedback on food quality was mixed; while some dishes were praised for being fresh and flavorful, others were criticized for being bland or poorly prepared.

Pricing

Several reviews mentioned that while some items were considered fairly priced, others felt overpriced for the portion sizes and quality.

Atmosphere

The restaurant was noted for its cleanliness and inviting atmosphere, though some customers mentioned discomfort due to temperature issues.

Consistency

There were varying experiences regarding consistency in food quality and service, with some customers expressing disappointment in their meals compared to previous visits.
  • ML
    Ms Lea
    Nov 16, 2025
    2.0
    I’ve been a loyal customer for years and often recommend this restaurant to others, especially those from Louisiana, because the food has always been consistent. Unfortunately, tonight was not up to that standard. The étouffée was watery and off in both color and texture—nothing like it usually is. My order was also wrong twice; I ordered gumbo and étouffée and received red beans and rice instead, which required me to drive back. When I walked in, the reason was clear. Several young employees were playing around in full view of customers—swinging on doors, joking loudly, and being unprofessional. No one in leadership corrected the behavior. Another customer even asked me what my food looked like, which tells me this wasn’t just my issue. This restaurant is known for good food and solid service. Tonight fell short on both. I’m hoping this was a one-time lapse and not the new norm.
  • AS
    Anthony Shepard
    Nov 5, 2025
    5.0
    Food was excellent...daiquiri was really good....excellent service....the staff was very nice.
  • KH
    Kimberly Hurst
    Nov 1, 2025
    5.0
    I took my lunch break to go find Panda Express, but what I really wanted was fish, but isn't know where to go near my job. So when I pulled up to the panda express, I happen to see The Catch a couple doors down and thought, "no way! I bet they have fish!" And I was right. First time in the restaurant and the customer service was great! Even though I entered on the wrong side to order, they didn't say anything, just served me with a smile ans welcoming nature. The food was great fairly priced with Great portioning AND veterans, we get a discount, just sound off! My experience was so good I planned a business meeting there yesterday and was possibly more impressed by them the second time around, different employees! I'm locked into The Catch near willowbrook and I will be back again and again! Also there's a nice patio for outdoor dining. I think I'll bring my kids when the weather isnt too cold or rainy then catch a movie after.
  • GJ
    Gina Jackson
    Oct 27, 2025
    4.0
    When I tell you their whitefish is on point? Bay-bay!!!! Yes Gawd. A lil' pricey for what you get (just a lil')...but worth it!
  • CH
    C H
    Oct 20, 2025
    2.0
    First the poboy is small to begin with. Then there are only 4 oysters on it!!!!! At $19, this is no value -they automatically charged me a tip and a fee for ordering using their own website!!! Never, ever again. $26 in total for a poboy with 4 oysters is outrageous

Frequently Asked Questions About The Catch: Willowbrook

What are the regular operating hours of The Catch: Willowbrook?

The Catch: Willowbrook is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.

Does The Catch: Willowbrook offer delivery and pickup services?

Yes, The Catch: Willowbrook offers both in-store pickup and delivery services.