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Taco Bell / KFC

3.2
(489 reviews)

Business Details

1300 Gulfgate Center Mall, Houston, TX
77087, United States
(713) 649-6869
https://locations.tacobell.com/tx/houston/1300-gulfgate-center-mall.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1300 Gulfgate Center Mall in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1300 Gulfgate Center Mall, Houston, TX
77087, United States

Hours

Reviews

3.2
489 reviews
5 stars
180
4 stars
78
3 stars
51
2 stars
37
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly at the drive-thru, with reports of rudeness and unprofessional behavior from staff.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and equipment.

Service Speed

Customers frequently complained about long wait times, especially in the drive-thru, leading to frustration and dissatisfaction.

Mixed Experiences

While some customers praised the food and service, many others reported negative experiences, indicating inconsistency in performance.
  • MG
    Michael Grant
    Feb 1, 2026
    5.0
    I appreciate the level of customer service I always receive and I can count on hot and tasty food. Thank you for caring and doing it right 🌟
  • MG
    Mayerling Garcia
    Jan 13, 2026
    5.0
    Muy atentos y amables en atender pronto.
  • JR
    Jesica R
    Dec 6, 2025
    1.0
    Worst KFC I've ever had. The chicken tenders were cold and rock hard. The new White Peppercorn Gravy is TERRIBLE! This location needs to be inspected. The food was not edible. Thrown in the trash. I highly suggest to go elsewhere. YUK!
  • IO
    Idali Ortiz
    Nov 18, 2025
    1.0
    The older black lady on the drive thru she really rude this is the second time is not acceptable you will loose people by her attitude not okay !
  • HB
    Haydee Bracho
    Nov 16, 2025
    1.0
    Its now 11/16/2025 1:05pm -Drive through. Ticket # 1531 The older african american lady is rude. Why is she a front line, customer facing representative? Do better! The ticket shows her name as Priscilla, but I dont think thats the case. I believe she is in training and should be fired. Complaints will be rolling in.

Frequently Asked Questions About Taco Bell / KFC

What are the Taco Bell / KFC location hours for dining in?

Taco Bell / KFC at 1300 Gulfgate Center Mall is open for dining in from 10:00 AM to 1:00 AM every day of the week.

Does Taco Bell / KFC offer drive-through service, and what are the hours?

Yes, the drive-through at Taco Bell / KFC is open daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from Taco Bell / KFC

Taco Bell / KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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