Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1300 Gulfgate Center Mall in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, particularly at the drive-thru, with reports of rudeness and unprofessional behavior from staff.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and equipment.
Service Speed
Customers frequently complained about long wait times, especially in the drive-thru, leading to frustration and dissatisfaction.
Mixed Experiences
While some customers praised the food and service, many others reported negative experiences, indicating inconsistency in performance.
MG
Michael Grant
Feb 1, 2026
5.0
I appreciate the level of customer service I always receive and I can count on hot and tasty food. Thank you for caring and doing it right 🌟
MG
Mayerling Garcia
Jan 13, 2026
5.0
Muy atentos y amables en atender pronto.
JR
Jesica R
Dec 6, 2025
1.0
Worst KFC I've ever had. The chicken tenders were cold and rock hard. The new White Peppercorn Gravy is TERRIBLE! This location needs to be inspected. The food was not edible. Thrown in the trash. I highly suggest to go elsewhere. YUK!
IO
Idali Ortiz
Nov 18, 2025
1.0
The older black lady on the drive thru she really rude this is the second time is not acceptable you will loose people by her attitude not okay !
HB
Haydee Bracho
Nov 16, 2025
1.0
Its now 11/16/2025 1:05pm -Drive through. Ticket # 1531
The older african american lady is rude. Why is she a front line, customer facing representative?
Do better!
The ticket shows her name as Priscilla, but I dont think thats the case. I believe she is in training and should be fired. Complaints will be rolling in.