Taco Bell / KFC

3.2
484 reviews
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Business Details

1300 Gulfgate Center Mall, Houston, TX
77087, United States
(713) 649-6869
https://locations.tacobell.com/tx/houston/1300-gulfgate-center-mall.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1300 Gulfgate Center Mall in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
1300 Gulfgate Center Mall, Houston, TX
77087, United States

Hours

Reviews

3.2
484 reviews
5 stars
177
4 stars
78
3 stars
51
2 stars
36
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Many customers reported issues with food quality, including cold, stale, or expired items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and equipment.

Service Speed

Customers frequently complained about long wait times, both in the drive-thru and for food preparation.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • JR
    Jesica R
    Dec 6, 2025
    1.0
    Worst KFC I've ever had. The chicken tenders were cold and rock hard. The new White Peppercorn Gravy is TERRIBLE! This location needs to be inspected. The food was not edible. Thrown in the trash. I highly suggest to go elsewhere. YUK!
  • IO
    Idali Ortiz
    Nov 18, 2025
    1.0
    The older black lady on the drive thru she really rude this is the second time is not acceptable you will loose people by her attitude not okay !
  • HB
    Haydee Bracho
    Nov 16, 2025
    1.0
    Its now 11/16/2025 1:05pm -Drive through. Ticket # 1531 The older african american lady is rude. Why is she a front line, customer facing representative? Do better! The ticket shows her name as Priscilla, but I dont think thats the case. I believe she is in training and should be fired. Complaints will be rolling in.
  • EH
    Enrique Huerta
    Nov 16, 2025
    1.0
    Location is great. However, the employees are unprofessional.
  • NW
    Nader Wahbeh
    Nov 9, 2025
    1.0
    When I came to the register, I asked the lady how long is it going to take because I have an appointment. She told me few min. And They already started making it. After 15 minutes the food wasn't ready and when they finished a different girl comes from the back gave the food to my wife and shouted at her to be patient, it they were honest from the beginning and didn't tell it takes few minutes I wouldn't have ordered I woul of ordered after my appointment also the portioning were very small and they shorted us 1 taco, Im very disappointed at this location. Truly sucks. I don't recommend this place.
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Frequently Asked Questions About Taco Bell / KFC

What are the Taco Bell / KFC location hours for dining in?

Taco Bell / KFC at 1300 Gulfgate Center Mall is open for dining in from 10:00 AM to 1:00 AM every day of the week.

Does Taco Bell / KFC offer drive-through service, and what are the hours?

Yes, the drive-through at Taco Bell / KFC is open daily from 6:00 AM to 11:00 PM.