Taco Bell

3.9
728 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9601 Westheimer Rd in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9601 Westheimer Rd, Houston, TX
77063, United States

Hours

Reviews

3.9
728 reviews
5 stars
356
4 stars
151
3 stars
84
2 stars
40
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying the taste while others complained about stale or cold items.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions and poor maintenance.

Customer Experience

Positive experiences highlighted friendly staff and efficient service, but many reviews pointed to negative interactions with management and staff.

Order Accuracy

Numerous complaints about incomplete or incorrect orders, leading to frustration among customers.
  • QD
    Quishia Dean
    Nov 16, 2025
    1.0
    I don’t even know where to start. Employees in the parking lot smoking when I parked to place my order. Pulled up to the speaker and was politely and quickly greater and told I could pull around. Then was asked if I could back up past the yellow pole and pull back up. I thought she was pranking me. I smiled and said I’m sorry what, why? She said yeah for the time. By that time a car had pulled up behind me. But yo have the nerve to ask me to back up and pull back up for your time!?!?! Like what!?
  • AA
    aminata anguiletcamara
    Nov 5, 2025
    1.0
    Hispanic man is just yelling and being so rude and threatening!!! And the lady was truly what Taco Bell should value, good customer service
  • MC
    Matt Christie
    Nov 5, 2025
    1.0
    The Hispanic male wearing a face black mask , was extremely antagonizing at not only us, but other employees in the kitchen by screaming at them. We heard everything through the drive-thru window. Definitely will not be returning to this location again
  • IM
    Israel Merino
    Oct 30, 2025
    1.0
    Order my meal didnt get napkins and didnt ask if i needed any hot sauce.
  • CR
    Ciro Rodriguez
    Oct 29, 2025
    1.0
    Fatal. Que servicio tan malo. Se demoran mucho en entregar la orden. Se la pasan hablando

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Westheimer Rd?

The drive-through is open from 9:00 AM to 3:00 AM Sunday through Thursday, and from 9:00 AM to 4:00 AM on Fridays and Saturdays.

Where is Taco Bell on Westheimer Rd located?

Taco Bell is located at 9601 Westheimer Rd, Houston, TX 77063, United States.