Taco Bell

3.6
1015 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13002 Cutten Road in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13002 Cutten Road, Houston, TX
77066, United States

Hours

Reviews

3.6
1,015 reviews
5 stars
414
4 stars
210
3 stars
114
2 stars
80
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being made to specification.

Food Quality

Feedback varied on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Long Wait Times

Several customers experienced long wait times, both in the drive-thru and for mobile orders.

Cleanliness

Some reviews noted cleanliness issues, particularly with the drink machine and overall store appearance.
  • EN
    Evan Nave
    3 days ago
    2.0
    I'm getting older. I go in and order at the kiosk get my take out order. The only thing a employee said to me was she asked me my name so she would know my order. No one said hi, thank you, your total is (I pd. cash), your change is, no anything. Like I say I'm getting older and just kinda think this behavior is kinda rude and employee training and coaching is needed. Growing up I worked in fast food restaurants. I was taught to be friendly and make the customer welcome.
  • CC
    Clarence Carr
    6 days ago
    5.0
    Great food
  • VV
    Vic
    Oct 30, 2025
    1.0
    This Taco Bell sucks! Please check your tacos because they don’t put any meat In them at all!! On our way out we said “thank you” and they didn’t even acknowledge us. Bad customer service and poor quality food.
  • MW
    Michelle Williams
    Oct 25, 2025
    5.0
    Easy in easy out 😂
  • RS
    Rebecca Stump
    Oct 20, 2025
    1.0
    My wife was given the wrong order a week prior. She talked to the manager and was told to bring her receipt for a refund or to get her food remade. When we came back, they didn't want to honor the mistake. Then when we got home we found they didn't put any sauce in our bag

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 13002 Cutten Road?

The drive-through is open daily from 9:00 AM to 4:00 AM at this location.

Where exactly is Taco Bell on Cutten Road located?

It is located at 13002 Cutten Road, Houston, TX 77066, USA.