Taco Bell

3.6
1022 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13002 Cutten Road in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13002 Cutten Road, Houston, TX
77066, United States

Hours

Reviews

3.6
1,022 reviews
5 stars
417
4 stars
210
3 stars
113
2 stars
83
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of acknowledgment from staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.

Food Quality

While some customers praised the food, others reported issues with freshness and preparation, including food poisoning concerns.

Kiosk Experience

Customers expressed frustration with being forced to use self-order kiosks instead of traditional ordering methods.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the drink machine and overall store condition.
  • PM
    Preschool Team Members
    1 day ago
    1.0
    Dear Customers. I would like to Thank you all for visiting this location on cutten rd in Houston TX for the past several years. But unfortunately, I'm no longer available to visit this location anymore. Can we make a permanent closure date for Monday morning. January 12th 2026? Because I want this location permanently closed. Because my food is moldy. And I don't want your service anymore.
  • CW
    Chase Wilkinson
    2 days ago
    1.0
    I placed an order online to have it ready when I get there. When I get to the window, the girl hands me my drinks and doesn't say a word. Not a hi how are you or anything and then I have to wait for them to make my entire order I presume. Then a young man that looks like ishowspeed stares at me thru the window and walks away. 10-15 minutes later I get my food. I bring it home and find 4 flattened burritos. I won't return to this location. Service was weird and terrible and flattened food isn't exactly edible.
  • JC
    Janiah Collins
    5 days ago
    2.0
    My drink was watered down with little to no flavor and I got a mountain dew. I didn't get any sauce and I ordered on the app. I got fiesta potatoes with no utensils. worst taco bell and I LOVE taco bell
  • TB
    T BurrWolf (BurrWolf)
    Jan 2, 2026
    2.0
    **DOUBLE CHECK YOUR ORDER** We’ve been coming here for years and in the past 6 months they’ve gotten worse. Now each time we go there, the order is missing items or wrong. Corporate needs to come down here and both sort out the staff but mainly the AI bot taking the order.
  • EN
    Evan Nave
    Nov 21, 2025
    2.0
    I'm getting older. I go in and order at the kiosk get my take out order. The only thing a employee said to me was she asked me my name so she would know my order. No one said hi, thank you, your total is (I pd. cash), your change is, no anything. Like I say I'm getting older and just kinda think this behavior is kinda rude and employee training and coaching is needed. Growing up I worked in fast food restaurants. I was taught to be friendly and make the customer welcome.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 13002 Cutten Road?

The drive-through is open daily from 9:00 AM to 4:00 AM at this location.

Where exactly is Taco Bell on Cutten Road located?

It is located at 13002 Cutten Road, Houston, TX 77066, USA.