Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12351 FM 1960 West in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect or missing items in their orders.
Customer Service
There are numerous complaints about rude and unprofessional staff, particularly a manager named Taylor.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning issues like burnt items and insufficient ingredients.
Technology Issues
Customers were frustrated with the mandatory use of kiosks for ordering, leading to longer wait times and a lack of personal interaction.
MD
Mr d
Feb 18, 2026
5.0
A+ grade 👍
AO
Ant Domingue (Mr. O.G)
Feb 13, 2026
1.0
To whom it may concern. I stoped in Taco Bell 12351 F.M 1960 West. Date 02/12/2026
Time : 10:26 pm. Norm M. I spent $ 38.50 to Only get home to find that my order was just thrown together like they where feeding a Dog out side My ordered ,( 2 Chicken Quesadilla, 1 Nugget Deluxe Combo, 1 Discovery Box.... To eat with my other family
members. My Quesadilla where fixed poorly, not cut at all. I ashed for extra side cup of Necho Cheese, 1 side cup of Guacamole... I was charged for them, but I have not seen them yet in my order.... This is why it is so important not to take people's words when they say it's all in the bag. Bullshit !!!!!!! So now I get to go to bed hungry, and $40 Dollars less in my pocket.... Food for Thought Of you do not like your job please
find what you enjoy doing do your customers don't have to suffer.....
🤬🤬🤬🤬🤬....
BP
Brenda P
Feb 11, 2026
4.0
The prices are very affordable
DT
Darell Taylor
Feb 4, 2026
1.0
Horrible customer service from the short older Hispanic lady working the drive thru very mean and nasty attitude. Shouldn't work drive thru if your attitude is rude. Put her on the grill
GR
G Food Reviewer
Jan 12, 2026
5.0
85% percent of times I visit other taco bell locations, my simple and small orders are incorrect. I wish this was my local Taco Bell location as I would visit more often, they have always gotten my order correct on the first try. Not only that but the food is actually hot! 😊 The restaurant was clean from the dining room to what I saw of the kitchen, and the bathroom very clean and well stocked with toilet paper, seat covers, paper towels, soap & sanitizer and warm water for hand washing. Yes it's just fast food, but the little things make a positive difference as the typical fast food experience is quite bad. Excellent work to the management and crew of this establishment. Thank you for a refreshing experience!!
What are the drive-through hours for Taco Bell at 12351 FM 1960 West, Houston?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.
Can I order Taco Bell food online for pickup or delivery from this location?
Yes, you can order online for pickup at the restaurant or get it delivered via Taco Bell's website or mobile app.
What payment options are accepted at this Taco Bell?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
What are some specialties of this Taco Bell location?
Specialties include Dollar Cravings, Tacos, Burritos, Combos, and the Naked Chicken Chalupa.
Does this Taco Bell serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, and late-night food.
Is there seating available and is the restaurant family-friendly?
Yes, there is seating available and the restaurant welcomes families and children.
Which nearby fast food restaurants can I visit along with Taco Bell?
Nearby you can find Raising Cane's, Chick-fil-A, and Chipotle Mexican Grill, which offer additional fast food and Mexican options to enjoy.
Are there any nearby banks or ATMs close to Taco Bell at this location?
Yes, BBVA Bank, PNC, and Chase Bank are nearby for your banking needs.
What other types of services or stores are near this Taco Bell?
Nearby you can find a nail salon (Coco Nails Bar), dental group (Windermere Dental Group), a car wash (Tommy's Express® Car Wash), and a grocery store (Walmart Grocery Pickup and Delivery).
What is the address and contact number for this Taco Bell location?
The address is 12351 FM 1960 West, Houston, TX 77065. The main phone number is +1 281-807-3602.
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