Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12351 FM 1960 West in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
1,252 reviews
5 stars
533
4 stars
276
3 stars
170
2 stars
64
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of assistance with ordering.
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale items, underfilled orders, and poor taste.
Technology Issues
Customers expressed frustration with the reliance on kiosks for ordering, which they found inconvenient and impersonal.
Management
While some praised specific managers for their professionalism, others criticized management for poor staff training and handling of customer complaints.
- KJKiAndra JonesNov 8, 20253.0Food tasted burned. Black bean crunch had little to no ingredients.
- JIJaziel IxcaquicOct 30, 20255.0Amazing food,Amazing drinks,you can order online and its quick and fast I recommend coming here for a quick meal
- KFKathy FrostOct 20, 20251.0Why would the manager at this location allow someone who does not speak English to run the register and the window!🙄
- RMRusty MercerOct 17, 20251.0I DON'T do kiosks. Looks like you've lost a VERY long-time customer! If I can personally walk in to order & eat, you can personally take may order! There are WAY too many taco stands in Texas that I can get the REAL thing.
- DMDetra MorosinOct 14, 20253.0I went thru the drive thru and the AI ordering this time was not to bad. Pulled up and the service was pleasant at the window. Got home to realize the did not give me the cinnamon twist I ordered. I have tried to call the store several times and no answer. I seen another review on here that said they would not answer the phone for them either. That is just not good management if they do not have someone to answer the phone or a way to leave a voicemail to get a return call. Food was good but you need to quality check the orders to make sure the items ordered make it into the bag per order.
Frequently Asked Questions About Taco Bell
What are the drive-through hours for Taco Bell at 12351 FM 1960 West, Houston?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.
Can I order Taco Bell food online for pickup or delivery from this location?
Yes, you can order online for pickup at the restaurant or get it delivered via Taco Bell's website or mobile app.
What payment options are accepted at this Taco Bell?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
What are some specialties of this Taco Bell location?
Specialties include Dollar Cravings, Tacos, Burritos, Combos, and the Naked Chicken Chalupa.
Does this Taco Bell serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, and late-night food.
Is there seating available and is the restaurant family-friendly?
Yes, there is seating available and the restaurant welcomes families and children.
Which nearby fast food restaurants can I visit along with Taco Bell?
Nearby you can find Raising Cane's, Chick-fil-A, and Chipotle Mexican Grill, which offer additional fast food and Mexican options to enjoy.
Are there any nearby banks or ATMs close to Taco Bell at this location?
Yes, BBVA Bank, PNC, and Chase Bank are nearby for your banking needs.
What other types of services or stores are near this Taco Bell?
Nearby you can find a nail salon (Coco Nails Bar), dental group (Windermere Dental Group), a car wash (Tommy's Express® Car Wash), and a grocery store (Walmart Grocery Pickup and Delivery).
What is the address and contact number for this Taco Bell location?
The address is 12351 FM 1960 West, Houston, TX 77065. The main phone number is +1 281-807-3602.