Taco Bell

Reviews

• AK

  Angel Klank

  Dec 31, 2025
  5.0
  I really like your soft steak tacos!!
• RS

  Rayven Smith

  Dec 29, 2025
  1.0
  Bunch of small minds here. Wanted a very simple item however the workers were more simple than the order to get it right.
• KH

  Ken Harden

  Dec 28, 2025
  1.0
  I went through the drive through and ordered almost $50 worth of food. I patiently waited almost 10-15 minutes for my food just for the lady at the window to push the food out the window and walk right off. Less than 15 seconds later she returned to the window and fanned me off and said I was holding up her time for the drive through line and she had already checked my food. This is horrible customer service and after spending my hard earned money who are you to tell me that I can’t check my order. Is this the customer service Taco Bell offers? Won’t be back!
• MT

  Mimi T

  Dec 27, 2025
  1.0
  Poor Service, Incorrect Handling of a Legitimate Issue I ordered through the drive-thru and my order consisted of: • 1 Nacho BellGrande with extra beef (paid for) • 1 Beefy 5-Layer Burrito • 1 Large Baja Midnight drink While the Nachos did include the extra beef I paid for, there was little to no cheese—just a few sprinkles. A Nacho BellGrande without cheese is unacceptable, especially when no modifications were requested to remove it. I also waited approximately 7 minutes for my order while the cashier was engaged in casual conversation with a coworker instead of focusing on service efficiency. When I politely brought up the issue and asked her to simply look at the Nachos, I was told: “That’s the way we prepare all orders. If you want more cheese, you need to go inside and pay for it.” This response was rude, dismissive, and unprofessional. I was not asking for extra cheese—I was pointing out that my order was missing a basic ingredient. She refused to acknowledge the problem or even look at the item and insisted I go inside to pay more. This is a customer service and training failure. When a customer raises a legitimate concern, staff should be trained to listen, verify, and resolve, not deflect responsibility or demand additional payment for a mistake. It’s extremely frustrating to feel like my money and business are not being taken seriously. If this is how customers are routinely treated when orders are incorrect, that’s a serious issue. Taco Bell needs to do better. Better training, better accountability, and better customer service are clearly needed at this location.
• BM

  Brisa Martinez

  Dec 9, 2025
  1.0
  The lady at the window was extremely rude and basically screaming at us. Couldn’t get her name but she looks like Yolanda Saldívar! (the one that offed Selena) the ticket says Diana but idk. Honestly don’t work in customer service if you’re just gonna be plain rude!!

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