Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1817 S. Shepherd Dr. in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Mixed reviews on customer service; some staff were praised for being friendly and efficient, while others were criticized for rudeness and inattentiveness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Reports of unsanitary conditions in the dining area and issues with the self-service touchpad.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported stale or poorly prepared food.
Speed of Service
Service speed is a significant issue, with many customers experiencing long wait times, especially during busy hours.
JB
Jessie Bowlin
1 day ago
1.0
Their hours on Google are incorrect
JB
John Bretschneider
3 days ago
5.0
Reliably awesome
JW
James Williams
Jan 3, 2026
1.0
Pulled up to the window at 3:55 after they let the car in front of me order just to be told they were closed now. If you want to close at 3:55, then make your hours 7am-3:55am. But don’t say you’re open til 4am and then not be. Been coming here for 15 years
TH
Terie Hayes
Dec 7, 2025
1.0
Need more staff or something at night.They continue to take drive thru orders and fulfill them despite people waiting at the window for delivery orders. They don’t even try to acknowledge you at all. There was a line of people waiting and they didn’t even attempt to come to the window they just kept handling drive thru only letting delivery order food get cold.
IA
Ismail Akviranlı
Nov 29, 2025
1.0
Very disgusting. They should wash their hands. And they shouldnt do disgusting things to people's food.