Service Issues
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including stale items and incorrect orders, leading to dissatisfaction.
Cleanliness
Customers frequently noted that the dining area and service areas were not clean, with reports of dirty tables and sticky touchpads.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.