Taco Bell

4.1
1028 reviews
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Business Details

5550 Orem Drive, Houston, TX
77045, United States
(713) 636-2516
https://locations.tacobell.com/tx/houston/5550-orem-drive.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5550 Orem Drive in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5550 Orem Drive, Houston, TX
77045, United States

Hours

Reviews

4.1
1,028 reviews
5 stars
523
4 stars
264
3 stars
128
2 stars
49
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and lack of assistance.

Food Quality

Inconsistent food quality noted, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.

Cleanliness

Generally positive feedback on cleanliness, with many customers appreciating the tidy environment.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect modifications.

Speed of Service

Service speed received mixed feedback, with some praising quick service while others experienced long wait times.
  • RC
    Ron C
    Jan 3, 2026
    3.0
    It's complete nonsense that Seven Layer Burritos are no longer on the regular menu. Literally every ingredient needed to make one is right there, on the prep station.
  • MB
    Monae Brown
    Dec 23, 2025
    1.0
    Found a lonnnnnnnng nasty strand of hair wrapped in my chalupa !!! I was disgusted and will never in life eat here again! This is definitely a health violation. When I went in to show the workers they all acted as if I was the problem not being accommodating I asked for a refund and the so called manager Nielle didn’t not want to provide me with proof of the receipt as I walked out she taunted me by laughing at me as I walked away! When I tell u I had to go back and let her have it !! These kind of people need not to be on the front line of customer service.. to act as if I was at fault for having hair in my food is diabolical!! Maria acted as if I irritated her this is crazy I’m floored by this and will never return if I could stand outside and let each customer know about this I would I was able to turn a few people around at the door with this photo !!!! These franchises really need to get it together and stop being friends with their coworkers because they are comfortable enough to handle paying customers!!! I will never return
  • KC
    Kevin Cupples
    Sep 1, 2025
    5.0
    Arrived at 145, location closed at 2am. I was prepared for them to tell me it was too late to place order. That was NOT the case, they took my drive thru order with better than anticipated professionalism, great customer service and THE BEST TACOS combo Ive had from any location. Great job! Thank you to the entire team. I promise I will arrive earlier next time.
  • PP
    Pollie Pop (Southside Pollie)
    Aug 11, 2025
    4.0
    This bout the best one
  • AC
    Anthony Castillo
    Jul 22, 2025
    1.0
    the lady in drive thru is rude and gave my 3 diablo sauce after a 22 dollar order
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open Monday through Thursday from 9:00 AM to 2:00 AM and Friday from 9:00 AM to 3:00 AM.

Does this Taco Bell location offer online ordering and delivery services?

Yes, you can order online via their website or mobile app for pickup or delivery.