Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5550 Orem Drive in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude behavior and poor service experiences.
Food Quality
Customers have expressed dissatisfaction with food quality, citing issues like incorrect orders, small portions, and food safety concerns.
Cleanliness
Several reviews highlight cleanliness as a positive aspect, noting that the restaurant is generally well-maintained.
Order Accuracy
There are numerous complaints about incorrect orders and issues with modifications, indicating a need for improvement in order accuracy.
AA
Aronda Alcendor
Feb 14, 2026
5.0
The team at this location are very helpful and attentive. The inside space was very clean. Keep up the great work.
PD
Peter Dawene
Feb 12, 2026
4.0
Taco
RC
Ron C
Jan 3, 2026
3.0
It's complete nonsense that Seven Layer Burritos are no longer on the regular menu. Literally every ingredient needed to make one is right there, on the prep station.
MB
Monae Brown
Dec 23, 2025
1.0
Found a lonnnnnnnng nasty strand of hair wrapped in my chalupa !!! I was disgusted and will never in life eat here again! This is definitely a health violation. When I went in to show the workers they all acted as if I was the problem not being accommodating I asked for a refund and the so called manager Nielle didn’t not want to provide me with proof of the receipt as I walked out she taunted me by laughing at me as I walked away! When I tell u I had to go back and let her have it !! These kind of people need not to be on the front line of customer service.. to act as if I was at fault for having hair in my food is diabolical!! Maria acted as if I irritated her this is crazy I’m floored by this and will never return if I could stand outside and let each customer know about this I would I was able to turn a few people around at the door with this photo !!!! These franchises really need to get it together and stop being friends with their coworkers because they are comfortable enough to handle paying customers!!! I will never return
KC
Kevin Cupples
Sep 1, 2025
5.0
Arrived at 145, location closed at 2am. I was prepared for them to tell me it was too late to place order. That was NOT the case, they took my drive thru order with better than anticipated professionalism, great customer service and THE BEST TACOS combo Ive had from any location. Great job! Thank you to the entire team. I promise I will arrive earlier next time.