Taco Bell

3.7
1296 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5772 Hollister St. in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5772 Hollister St., Houston, TX
77040, United States

Hours

Reviews

3.7
1,296 reviews
5 stars
543
4 stars
275
3 stars
201
2 stars
71
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and mishandled orders.

Food Quality

Many customers complained about cold food, incorrect orders, and unsatisfactory meal preparation.

Ordering Experience

The new kiosk ordering system received mixed feedback, with some customers finding it inconvenient and others appreciating the speed.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues and unsanitary conditions, affecting the overall dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual employees for their friendliness and helpfulness.
  • LW
    Lyn Wolfe
    Nov 12, 2025
    1.0
    Nothing's ever cooked at Taco Bell it's brought in and all they do is reheat it
  • PD
    PurpleBlueWolf Dragon
    Nov 5, 2025
    1.0
    Everything was okay until the fries arent large, I paid 10 dollarsfor some small fries i ever seen and that expensive ? Didnt even had the Quesadilla cut well it was cut lightly. Also my mother got the crunchwrap supreme, we specialized it to not have beans in them, but When we got our order they just made it without looking we didnt want the beans, right now my mother is at home sick because the beans affect her health, shouldn't these employees have some rules about the health of the rest of the people!??!
  • JJ
    Jordan
    Nov 3, 2025
    1.0
    Really poor customer service at this location. They have messed up numerous orders to the point I won't be going here anymore
  • DG
    Da Gualtieri
    Oct 28, 2025
    1.0
    Just shut this place down. Horrible service, tacos are less than half full. Not good!
  • MM
    Meme Meme
    Oct 10, 2025
    1.0
    This employee in the picture below, her attitude is so nasty, she has no customer service skills. I went here tonight July 10 at 3:20 am. As soon as I pulled up to the window, she was just standing there, you could see the attitude all in her face. She did not speak, she was very unpleasant, not friendly at all. I asked her a question, she got mad and slammed the drive thru window closed in my face. She was very rude.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Hollister St. in Houston?

The drive-through is open from 7:00 AM to 4:00 AM Monday through Wednesday and Sunday, and from 7:00 AM to 5:00 AM Thursday through Saturday.

What types of food and specialties does this Taco Bell location offer?

This Taco Bell serves tacos, burritos, specialties like the Naked Chicken Chalupa, combos, breakfast items, drinks, sweets, and sides. They also have Dollar Cravings deals.