Taco Bell

3.8
925 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4970 Highway 6 North in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4970 Highway 6 North, Houston, TX
77084, United States

Hours

Reviews

3.8
925 reviews
5 stars
443
4 stars
171
3 stars
133
2 stars
48
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong food being served, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised the freshness and taste, others complained about cold, soggy, or poorly assembled items.

Kiosk Ordering

Many customers expressed dissatisfaction with the kiosk ordering system, feeling it reduced personal interaction and service quality.

Management and Training

Reviews indicated a need for better employee training and management oversight to improve service consistency and customer experience.
  • JJ
    Javier Jaimes
    Oct 19, 2025
    2.0
    Mal servicio, no te ayudan en nada, les hizo un mal en ya ellos no tomar las órdenes
  • AA
    Adebola Adeyemi
    Sep 9, 2025
    1.0
    Took my kids to this location on Friday, the lady taking order at the drive thru was very rude, I ordered two #1 but she did two #2 instead, Upon getting to the window I corrected her and she slam the window. When we got the food, you can tell they made it angry, sour cream was all over the paper wrapper and chicken all inside the back. I try to reach out to Taco Bell corporate twice but no answer.
  • BO
    Brad Olivo
    Jul 25, 2025
    5.0
    I stopped eating Taco Bell for a long time because where I just moved from. It was horrible. But ever since I’ve been in this area, I’ve been extremely happy with this Taco Bell fast service and haven’t got my order wrong once. This is really refreshing
  • HG
    Heidi Garcia
    Jul 15, 2025
    1.0
    Slow and rude, pulled to the intercom 20 minutes after placing an online order then waited at the intercoms for another 10 minutes no one said to pull forwards line of cars started to form one car waited for so long she just left. When I asked if I could pull forward no response was given, I just pulled forward with no response. Waited 30 minutes total to get the food only for some of it to be cold and then for a hair to be in one of the tacos. More training is required for employees because clearly they were not trained enough and hair nets should be provided and forced to wear.
  • HC
    Halen Cloud
    Jul 14, 2025
    2.0
    I've ordered DoorDash before with this location and for being Taco Bell, its really good! The same is true for my pick-up order today - tasty. But I'm really disappointed in the staff. July 14th at 10:45am, I picked up my mobile order, and the younger lady at the drive thru / register stood there on her phone, seemingly hiding behind the wall. I was there for about 30 seconds until I noticed her and asked, "Hello?" I only saw one other girl, but she was in the kitchen, so she couldve been preparing orders. No one was currently in the lobby, other than myself, or the drive thru. I had to get her attention because my drinks were at the mobile order stand but not the food. I thanked her, but I was given silent treatment as she went right back to the drive thru window area. I try to be positive even when others aren't, but working in customer service myself, that whole interaction was disrespectful. I think the only time she spoke was when I said hello, in which she either replied "yeah" or "what". I couldn't tell because she spoke so low. Just not impressed with my first visit

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 4970 Highway 6 North, Houston?

The Taco Bell is open from 8:00 AM to 4:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 5:00 AM on Friday and Saturday.

Does this Taco Bell location have a drive-through?

Yes, this Taco Bell offers drive-through service during its operating hours.