Taco Bell

3.8
1067 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 619 FM 1960 Rd. W in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
619 FM 1960 Rd. W, Houston, TX
77090, United States

Hours

Reviews

3.8
1,067 reviews
5 stars
483
4 stars
227
3 stars
137
2 stars
60
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Several customers reported issues with food quality, including stale items, incorrect orders, and concerns about food safety.

Management Issues

Reviews indicated dissatisfaction with management, citing rude behavior and lack of proper training for staff.

Inconsistent Experience

Customers noted that experiences varied widely, with some praising quick service and friendly staff, while others faced significant delays and mistakes.
  • MM
    Mary Molina
    Dec 3, 2025
    1.0
    Just canceled my big order, if the lady at the window doesn’t know how to talk to people I definitely won’t be giving them my money! Went next door to Burger King. Don’t treat me like I’m asking for anything free because I’m not and WILL take my money elsewhere!
  • BL
    Brookie Love
    Nov 25, 2025
    2.0
    Stop hiring children if you're not going to teach them how to have decent customer service
  • MG
    Maria G
    Nov 7, 2025
    1.0
    Very disappointed with the staff. Ladies working today had me waiting. Another one came from the back and told one of the ones that was gossiping that they had someone waiting and she turns looks at me and tells the other worker “she can wait”. I definitely left. If y’all don’t like your job get a new one. Customer service ain’t for you!
  • SJ
    S J
    Nov 1, 2025
    5.0
    La muchacha Hispanic muy amable buen servicio ya era ora que cambiaran de personal anterior mente abia pasado varias veces y fue pesimo el servició
  • CM
    Cody Myers
    Oct 30, 2025
    5.0
    This is by far the best crew this location has had (day and night). I did drive through 10/29 @ 11:40 pm tonight and the young girl working the window is a blessing to the fast food industry. This is not the first time she's been there while I've gone through but every time she is kind (not overly kind) and professional. But not only that, the computerized ordering through the drive through has yet to get my order wrong AND tonight just looking through the window, the workers seemed happy and they were telling each other goodnight (I guess switching crews). It was just a good vibe all around. Good for y'all.

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 619 FM 1960 Rd. W in Houston?

The drive-through is open daily from 7:00 AM to 5:00 AM, offering nearly 22 hours of service each day.

Where is this Taco Bell location situated?

It is located at 619 FM 1960 Rd. W, Houston, TX 77090, United States.