Taco Bell

3.8
1239 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3703 FM 1960 Rd. W in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3703 FM 1960 Rd. W, Houston, TX
77068, United States

Hours

Reviews

3.8
1,239 reviews
5 stars
533
4 stars
286
3 stars
187
2 stars
44
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food being cold, poorly assembled, or missing items, leading to dissatisfaction.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty conditions and unsanitary restrooms.

Staff Performance

A few employees received positive mentions for their friendly service, but overall staff performance was criticized for being disorganized and indifferent.
  • DD
    Danni
    Jan 2, 2026
    5.0
    I normally leave quite reviews but 1/2/26 it went great here. They seemed backed up since it was late, but the cashier lady was nice and offered me a free refill and free fries (I didn't order and noticed when I got home).
  • EB
    Eric Boyd
    Dec 27, 2025
    5.0
    GREAT PLEASE AWESOME PEOPLE GOOD FOOD AMAZING CUSTOMER SERVICE
  • RC
    Rodney Chappel
    Dec 23, 2025
    1.0
    For 2 days straight this Taco Bell location has said they can’t take drive thru orders because the system is down and in order to order you have to download the app and order through it? How is it a major corporation has a system down for 2 days in a row
  • IN
    Iboo Njaay
    Dec 21, 2025
    1.0
    Taco Bell is a real disgrace to fast food. The food is inedible, cold, poorly assembled, and gives the impression of being thrown into the bag without any respect. Orders are almost always wrong, and the staff is slow, disorganized, and completely indifferent to customers. The restaurant is dirty, the tables are sticky, and the restrooms are disgusting. Paying for such poor quality is a complete rip-off. I will never set foot in here again and strongly advise anyone else not to either.
  • LA
    Landen Ashmore
    Dec 15, 2025
    1.0
    After flying into town and getting to the drive-thru around 1-30ish we get to the speaker and tell the worker we were there for a online pickup, once we got to the window we were told to come back around in 2 minutes and was perfectly okay with that, as we waited and checked up to see if we needed to come around the worker does a motion to come around, which we do, when we got to the window the worker decided to toss the food into my mothers hand and almost falls onto the ground, then proceeds slams the window closed. As we looked at each other trying to figure out if this girl had a issue, we hear her laughing with her co-worker and start singing a song, not sure if she had it out for us or just wanted to act like a early 2000s sitcom but it’s pretty disrespectful to be acting like that over a meal…

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 3703 FM 1960 Rd. W, Houston, TX?

The drive-through at Taco Bell on 3703 FM 1960 Rd. W is open daily from 7:00 AM to 5:00 AM the next day.

What types of payment are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.