Taco Bell

3.7
1082 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3720 Old Spanish Trail in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3720 Old Spanish Trail, Houston, TX
77021, United States

Hours

Reviews

3.7
1,082 reviews
5 stars
508
4 stars
189
3 stars
150
2 stars
65
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Food Quality

Inconsistent food quality; many customers received cold or incorrect orders, while others enjoyed fresh and tasty meals.

Ordering Process

Frustration with the ordering process, particularly the reliance on kiosks and issues with online orders.

Cleanliness

Some customers noted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions.

Management Issues

Concerns about poor management and staff behavior, with several reviews highlighting a lack of accountability and professionalism.
  • DC
    Dream Chaser00
    Nov 10, 2025
    2.0
    The service I received today from the woman working the drive-through was extremely terrible! every question I asked she cut me off before I could even finish talking. I remained kind throughout the entire transaction. I got nothing but a bitter, condescending and rude tone.
  • RT
    roy trimmer
    Sep 27, 2025
    1.0
    I was making an order and the cashier just walked off and started taking someone else’s order, so I just left
  • GE
    Greatest Ever
    Sep 14, 2025
    5.0
    The 2 o'clock crew is the best, always serving hot food and getting my orders right. Came to eat after dropping off my wife at Ben Taub and was looking forward to some Taco Bell!! Shout out to the cashier for being very thorough! She needs a raise (older lady) much love to my southside people 👏
  • JR
    Jose Ramos
    Aug 19, 2025
    1.0
    Don't order anything with crunchy shells, it's always bad with horrible smell.
  • PP
    Pablo
    Jul 27, 2025
    1.0
    Worst taco bell in houston every time I go they mess up my food or give me some old crap that I just throw away.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 3720 Old Spanish Trail?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell have a drive-through service and what are its hours?

Yes, it has a drive-through open every day from 9:00 AM to 3:00 AM.