Taco Bell

3.7
1082 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3720 Old Spanish Trail in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3720 Old Spanish Trail, Houston, TX
77021, United States

Hours

Reviews

3.7
1,082 reviews
5 stars
509
4 stars
188
3 stars
150
2 stars
65
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

Many customers complain about cold food, incorrect orders, and poor food preparation, although some mention consistently good food.

Order Process

Customers express frustration with the reliance on kiosks for ordering and issues with order accuracy, especially during busy times.

Cleanliness and Atmosphere

Some reviews highlight a clean environment and pleasant atmosphere, while others note poor management and staff behavior.

Speed of Service

Service speed is inconsistent, with reports of long wait times in the drive-thru and during order placement.
  • DC
    Dream Chaser00
    Nov 10, 2025
    2.0
    The service I received today from the woman working the drive-through was extremely terrible! every question I asked she cut me off before I could even finish talking. I remained kind throughout the entire transaction. I got nothing but a bitter, condescending and rude tone.
  • RT
    roy trimmer
    Sep 27, 2025
    1.0
    I was making an order and the cashier just walked off and started taking someone else’s order, so I just left
  • GE
    Greatest Ever
    Sep 14, 2025
    5.0
    The 2 o'clock crew is the best, always serving hot food and getting my orders right. Came to eat after dropping off my wife at Ben Taub and was looking forward to some Taco Bell!! Shout out to the cashier for being very thorough! She needs a raise (older lady) much love to my southside people 👏
  • JR
    Jose Ramos
    Aug 19, 2025
    1.0
    Don't order anything with crunchy shells, it's always bad with horrible smell.
  • PP
    Pablo
    Jul 27, 2025
    1.0
    Worst taco bell in houston every time I go they mess up my food or give me some old crap that I just throw away.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 3720 Old Spanish Trail?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell have a drive-through service and what are its hours?

Yes, it has a drive-through open every day from 9:00 AM to 3:00 AM.