Taco Bell

3.7
1086 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3720 Old Spanish Trail in Houston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3720 Old Spanish Trail, Houston, TX
77021, United States

Hours

Reviews

3.7
1,086 reviews
5 stars
511
4 stars
188
3 stars
150
2 stars
65
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their friendliness and professionalism.

Food Quality

Numerous reviews highlighted issues with food quality, including cold food, incorrect orders, and poor preparation, although some customers noted that food was hot and fresh on certain occasions.

Order Process

Customers expressed frustration with the ordering process, particularly the reliance on kiosks and issues with drive-thru service, including long wait times and incorrect orders.

Cleanliness and Atmosphere

While some reviews mentioned clean restrooms and a pleasant atmosphere, others pointed out poor management and a lack of pride in the work environment.
  • DH
    Deangela Hudson
    Dec 23, 2025
    1.0
    Went to pick up a door dash order for a costumer but not once but twice there was no one in line stopped at the speaker to let a worker know I was there and why the worker claim she didn't hear me after waiting for 2 long minutes of saying hello no answer so I went to the window the worker had and attitude and made me drive all the way back around the store and shoved the bag to me after I told her the name this was 2 days in a row poor costumer service attitude from a woman and man terrible next I will have names that is so sad they will loose alot of business.from this store to the owner.
  • LR
    Lance Robicheaux
    Dec 15, 2025
    5.0
    Food was fast served hot and delicious!!!!
  • DC
    Dream Chaser00
    Nov 10, 2025
    2.0
    The service I received today from the woman working the drive-through was extremely terrible! every question I asked she cut me off before I could even finish talking. I remained kind throughout the entire transaction. I got nothing but a bitter, condescending and rude tone.
  • RT
    roy trimmer
    Sep 27, 2025
    1.0
    I was making an order and the cashier just walked off and started taking someone else’s order, so I just left
  • GE
    Greatest Ever
    Sep 14, 2025
    5.0
    The 2 o'clock crew is the best, always serving hot food and getting my orders right. Came to eat after dropping off my wife at Ben Taub and was looking forward to some Taco Bell!! Shout out to the cashier for being very thorough! She needs a raise (older lady) much love to my southside people 👏

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 3720 Old Spanish Trail?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell have a drive-through service and what are its hours?

Yes, it has a drive-through open every day from 9:00 AM to 3:00 AM.