Brand Certified
Subway
3.9(227 reviews)
Certified by Subway • Feb 22, 2026
Business Details
2009 Yale St, Houston, TX
77008, United States
Certified by Subway • Feb 22, 2026
(713) 864-2003
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 2009 Yale St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.9
227 reviews
5 stars
124
4 stars
35
3 stars
18
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Consistency
Inconsistent food quality noted, with some customers receiving poorly made sandwiches and others enjoying fresh and well-prepared meals.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and overall store hygiene.
Speed of Service
Frequent complaints about slow service and understaffing during peak hours.
Customer Experience
Several customers expressed dissatisfaction with their overall experience, citing issues with order accuracy and staff attitude.
- DJDarien JohnsonFeb 16, 20261.0Every time I come to this subway I get terrible customer service. They be giving racist vibes because I’m black. The ladies attitudes be nasty, they want to charge you extra for every little thing. Usually when I go to a subway and ask for extra mayo or cheese, I don’t get charged for it but this location is so by the book more than they care about customers satisfaction. One time this lady purposely gave me the wrong meat on my sandwich after she repeated to me what I had asked for. She even had picked up the meat I had asked for then put it back down and grab something I specifically didnt ask for. She did it out of spite . Then when I had asked for extra mayo, this one guy put only a squirt of mayo. I asked again, more mayo please and he did it again , just a little squirt. That’s was very racist of them . And today I asked for extra mayo and this lady gave me a little more mayo but when I said , ima need for more mayo than that , she rolled her eyes . Fire everyone at this location!!! They’re attitudes is nasty and they’re racist to black people!!
- LBlency bailonFeb 10, 20265.0Good area for a subway. Good costumer service and timely made our sandwich even tho we order through online.
- CRCharles RamirezFeb 10, 20265.0I Always go here for my sandwiches, always get good customer service. 10/10 from all subways in the area
- JEJohn EidsonFeb 7, 20264.0This little hole in wall is the subway you think of. Crew that pleasantly get you in and out. Stations are always clean. Subs are wonderfully fresh.
- SASandra AJan 28, 20261.0Terrible experience every time I come to this location. Poor customer service and attitude especially by the man who works here. There’s a distinct difference on the way the man and two women treat certain races as well. Will not be back.
Frequently Asked Questions About Subway
What are the operating hours for Subway at 2009 Yale St?
Subway at 2009 Yale St is open Monday through Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Subway at Heights Plaza Shopping Center offer delivery and pickup?
Yes, Subway offers both in-store pickup and delivery services for your convenience.
Can I dine inside the Subway restaurant at 2009 Yale St?
Yes, the Subway location at 2009 Yale St serves dine-in customers in addition to takeout and delivery.
Does Subway provide catering services at the Heights Plaza location?
Yes, catering services are available at this Subway restaurant to help with your special events.
Where can I find the menu for the Subway at 2009 Yale St online?
You can view the menu online at https://subway.com/en-us/restaurant/7191-0/menu.
How can I place an order at this Subway location?
Orders can be placed quickly and easily through the Subway app or online at https://subway.com/en-us/restaurant/7191-0/menu.
What meals does Subway serve at the Heights Plaza Shopping Center?
Subway serves breakfast, lunch, and dinner at this location.
Which bubble tea shops are near Subway at 2009 Yale St?
Nearby bubble tea shops include Hella Bubble and Kldscp Foods, great places to enjoy a refreshing drink after your meal at Subway.
What other dining options are available near Subway at Heights Plaza Shopping Center?
Nearby dining options include Yale St Grill, an American diner and cafe, as well as McDonald's and Quiznos for more fast food choices.
Are there any grooming or beauty salons close to Subway at 2009 Yale St?
Yes, TGF Hairsalon and Signature Nails and Spa are nearby if you're looking for hair and nail care services.
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