Subway

3.7
195 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 2009 Yale St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2009 Yale St, Houston, TX
77008, United States

Hours

Reviews

3.7
195 reviews
5 stars
99
4 stars
31
3 stars
18
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rudeness, slow response times, and staff closing early.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about insufficient ingredients and freshness.

Cleanliness

Customers noted cleanliness issues, particularly in restrooms and the dining area, with some describing the store as dirty.

Staff Friendliness

While some reviews praised friendly staff, others reported negative interactions, indicating inconsistency in customer service.

Operational Problems

Customers experienced issues with order fulfillment, including incorrect or incomplete orders and difficulty reaching management.
  • TT
    Tanya
    Nov 13, 2025
    1.0
    I don’t know why people feel they can play with your money and time at these restaurants now I’m in line for the chicken special now the lady before me got a complete full scoop and when she put it on the bread she reached back in and added some more chicken to eat and gave her 3 pieces of bacon now it’s my time I got a half scoop of meat and she was about to put two piece of bacon I stopped her and said no where’s the rest of my meat she told me that’s all I get wow I just watched you fill the lady in front of me up all I wonted was my right portion it’s getting crazy out here from people having they picks when you walk in the door but I’m get treated just like the next person fairly. So no I won’t return
  • NG
    Natasha Gibson
    Oct 31, 2025
    1.0
    Absolutely horrible service !!!! Horrible !!!!!!!! Walked in employee didn’t acknowledge us . Another customer walked in and immediately greeted her . I asked why are they greeted and not us , she said they online . Online or lot she had no idea this customer was coming on the door . If my client wasn’t hungry with low blood sugars I would have walked out the door !!! Please go somewhere else where s vice is friendly
  • MR
    Melanie Ramos
    Sep 5, 2025
    1.0
    Very slow service
  • TA
    Terry Auzenne
    Aug 28, 2025
    1.0
    Employee was rude. It’s 10:40 p.m. I understand yall close at 11 but there was no need for the attitude. Look at the attitude on that face. The closed the store 15 mins before store hours.
  • BM
    Bryan Melendez
    Aug 11, 2025
    5.0
    Really great service nice service

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2009 Yale St?

Subway at 2009 Yale St is open Monday through Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Does Subway at Heights Plaza Shopping Center offer delivery and pickup?

Yes, Subway offers both in-store pickup and delivery services for your convenience.