Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5770 Hollister brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
308 reviews
5 stars
140
4 stars
51
3 stars
31
2 stars
28
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rudeness and lack of attentiveness from staff.
Food Quality
Several reviews mentioned issues with food quality, including stale ingredients and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and flies in the food.
Staff Communication
A significant number of customers experienced language barriers and communication issues with staff.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
- JPJust Chris plzNov 6, 20255.0The girls inside prepare my meal with great detail.
- SHStuart HaeseOct 30, 20255.0Great food, friendly staff, i would definitely eat here again.
- JDJohn DavisSep 16, 20251.0Lady was on a personal call and refused service
- CKCecilia KillaleaAug 26, 20251.0Dont get me wrong i love subway but this was crazy to me. I placed an online order today 8/26/2025 and got there at the designated time it stated it was ready. Once im there this young lady working here tells me theres no meatballs for the meatball sub i ordered. Thats fine so i asked for a partial refund since I had another sub on the order and still wanted it. Neither of the two women working at the time understood english and i didnt understand spanish so we ended up using a translator. The older woman said they would not be able to cancel the order on their end or give me a refund ( which doesnt make sense because they literally had the receipt in hand and couldve given me the refund). We had a bit of back and forth conversation trying to resolve it but sadly I didnt have the time so I left and am deciding to dispute the charge with my bank. It was very frustrating and I find it hard to believe they couldnt just give me the refund. Oh and on top of this the younger lady working there was also laughing the entire time at the situation, personally I think thats irresponsible but maybe thats just me.
- RMRaul MartinezAug 13, 20251.0Horrible experience. The employee working here thinks he is in a church. Loud, obnoxious religious music playing, and you have to repeat what you want because he keeps singing aleluyaah. Never coming back here. We are partying for a brand standard, not this nonsense!
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 5770 Hollister?
The Subway restaurant is open from 8:00 AM to 11:30 PM Monday through Saturday, and from 9:00 AM to 11:00 PM on Sundays.
Does this Subway location offer catering services?
Yes, this Subway offers catering services to suit your event needs.
Can I order food for delivery or pickup at this Subway?
Yes, you can choose both in-store pickup and delivery options for your orders.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Where exactly is this Subway located?
It is located at 5770 Hollister, Suite A, Harris, Houston, TX 77040 inside the Northwest Crossing Centre.
Does this Subway have dine-in facilities available?
Yes, this Subway offers dine-in service in addition to takeout and delivery.
Does this Subway restaurant offer fresh ingredients and unique customizable options?
Yes, they offer fresh-cut veggies, protein choices, fresh-baked bread, and a variety of customizable sandwiches, wraps, and salads.
What nearby places can I visit before or after dining at Subway?
You can visit Smoothie King for smoothies, Westwood Dental for dental care, or Babies "R" Us for children's clothing and supplies, all located close to the Subway in Northwest Crossing Centre.
Are there other dining options near the Subway at Northwest Crossing Centre?
Yes, nearby you can find Taco Bell for Mexican fast food, Burger King for burgers, Panda Express for Chinese fast food, and Twistee Treat Tidwell for ice cream.
How can nearby stores like GameStop or GNC complement my visit to Subway?
After enjoying your meal at Subway, you can shop for vitamins and supplements at GNC or pick up video games and entertainment at GameStop, both conveniently located nearby.