Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5770 Hollister brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude and unhelpful service.
Food Quality
Several reviews highlighted issues with food quality, including stale bread and missing ingredients, while others enjoyed the freshness of their meals.
Cleanliness
There are complaints about cleanliness and sanitation, with some customers noting unsanitary conditions and poor hygiene practices.
Operational Issues
Customers frequently mentioned problems with availability of menu items, such as meatballs and specific types of bread, as well as inconsistent closing times.
RD
Randall Davey
Feb 18, 2026
5.0
Excellent customer service, thank you Luis for making one of the best sandwiches I've ever had at Subway.
IH
I'm Her
Feb 17, 2026
5.0
Patient relief staff restaurant is also extremely clean
VM
Victoria Monsivais
Feb 16, 2026
5.0
Great service friendly staff 😁😁🫶
AC
Asia Channette
Feb 15, 2026
5.0
This location was fast and friendly I really enjoyed my service at this location
LG
Louie Garcia
Feb 3, 2026
3.0
I've been a subway customer for too many years.tonight I ordered footlong tuna on whole wheat.the you man took his time preparing the sandwich and did a good job as slow as he was. I got home and started to eat the sandwich and the bread must be at least day old bread.it was tough unlike the other visits from other subways.plus I usually order pepper jack cheese and all they had was shredded cheddar and white cheese which I never eat but tonight that was the only choice I had.at the end after the you kid was at the cash register I was ready to pay he first was folding a few dollar bills to make a deposit .I can't understand his work habits. Why would you make me wait after my order was ready to go .the deposit didn't seem to be more than maybe $20 dollars at most .plus there were only 2 customers including me. .story short,that's the last time I'm supporting that location.aftet reading the other reviews about this location,it makes sense they need corporate office to retrain the staff. At the end I was too tired to drive back there to exchange/replace the bread that felt like cardboard .
What are the operating hours of the Subway restaurant at 5770 Hollister?
The Subway restaurant is open from 8:00 AM to 11:30 PM Monday through Saturday, and from 9:00 AM to 11:00 PM on Sundays.
Does this Subway location offer catering services?
Yes, this Subway offers catering services to suit your event needs.
Can I order food for delivery or pickup at this Subway?
Yes, you can choose both in-store pickup and delivery options for your orders.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Where exactly is this Subway located?
It is located at 5770 Hollister, Suite A, Harris, Houston, TX 77040 inside the Northwest Crossing Centre.
Does this Subway have dine-in facilities available?
Yes, this Subway offers dine-in service in addition to takeout and delivery.
Does this Subway restaurant offer fresh ingredients and unique customizable options?
Yes, they offer fresh-cut veggies, protein choices, fresh-baked bread, and a variety of customizable sandwiches, wraps, and salads.
What nearby places can I visit before or after dining at Subway?
You can visit Smoothie King for smoothies, Westwood Dental for dental care, or Babies "R" Us for children's clothing and supplies, all located close to the Subway in Northwest Crossing Centre.
Are there other dining options near the Subway at Northwest Crossing Centre?
Yes, nearby you can find Taco Bell for Mexican fast food, Burger King for burgers, Panda Express for Chinese fast food, and Twistee Treat Tidwell for ice cream.
How can nearby stores like GameStop or GNC complement my visit to Subway?
After enjoying your meal at Subway, you can shop for vitamins and supplements at GNC or pick up video games and entertainment at GameStop, both conveniently located nearby.
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