Subway

3.9
291 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 7418 Airline Dr. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7418 Airline Dr., Houston, TX
77076, United States

Hours

Reviews

3.9
291 reviews
5 stars
148
4 stars
52
3 stars
40
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of professionalism.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, missing ingredients, and poorly made sandwiches.

Cleanliness

The restaurant was noted for being clean by some customers, but others reported issues with food handling and overall hygiene.

Management Issues

Several reviews pointed to poor management practices, including staff shortages and lack of training, leading to a negative customer experience.

Language Barrier

There were comments about a language barrier affecting service, with some customers feeling uncomfortable due to staff primarily speaking Spanish.
  • DA
    Destiny Alaina
    Sep 1, 2025
    1.0
    Do NOT order from here!! Didn’t cancel my order and instead said it was ready for pickup, which it wasn’t even made!! Horrible service. Couldn’t even give me my refund. She claims she doesn’t know how to do it in store, but Google says to do it via store. There’s nothing on the app that helps either. She refused to give me a refund or even offered to help. I hope she’s not the manager for this location.
  • NL
    Nicolasa Lopez
    Aug 6, 2025
    5.0
    Excelente servicio
  • GG
    Giselle Gaytan
    Aug 4, 2025
    5.0
    Ms Angel and Adriana offered amazing customer service, fast, nice and kind! I felt very welcomed!

Frequently Asked Questions About Subway

Where is Subway located in Houston?

Subway is located at 7418 Airline Dr., Suite #W, in the Airline Drive Shopping Center, Harris, Houston, TX 77076.

What are the operating hours of Subway on weekends?

On Saturdays, Subway is open from 8:00 AM to 10:00 PM, and on Sundays from 9:00 AM to 9:00 PM.