Subway

3.6
235 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5242 Hollister brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5242 Hollister, Houston, TX
77040, United States

Hours

Reviews

3.6
235 reviews
5 stars
108
4 stars
40
3 stars
30
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Several customers reported receiving old or poorly prepared food, with complaints about freshness and portion sizes.

Cleanliness

While some customers noted the cleanliness of the establishment, others reported dirty tables and unsanitary conditions.

Staffing Issues

Many reviews mentioned long wait times due to insufficient staffing, with only one or two employees working during busy hours.

Mixed Experiences

Some customers had positive experiences with friendly service and good food, contrasting sharply with the negative feedback from others.
  • KL
    Kayla Love
    6 days ago
    5.0
    Great
  • CC
    Corbin Cooper
    Jan 3, 2026
    5.0
    Cam is the best She is , all business and friendly as well.. My sandwich was made beautifully with attention to detail... Great service
  • RG
    Rosario Gallegos
    Dec 23, 2025
    5.0
    It’s a good place good food everything it’s clean the workers are nice and sweat
  • SS
    Samantha Sanchez
    Nov 14, 2025
    1.0
    The lady taking orders is super rude . Always having an attitude changing extra she charge me $4 more for more chicken when online says $2 super unprofessional . I been there a couple times and they also don’t let you use the restroom until you order which is so stupid. Please make a change manger or whoever is the owner
  • JH
    Justin Hamilton
    Sep 9, 2025
    1.0
    Very old produce being served.. Please make sure to have fresh food daily. I work hard for my money to have to pay for slop for lunch on a 30 min break. Please do something about it

Frequently Asked Questions About Subway

What is the address of Subway at 5242 Hollister in Houston?

Subway is located at 5242 Hollister, Harris, Houston, TX 77040, United States.

What are the operating hours of this Subway restaurant?

The Subway at 5242 Hollister is open every day from 9:00 AM to 9:00 PM.