Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 5242 Hollister brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
233 reviews
5 stars
105
4 stars
40
3 stars
31
2 stars
8
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Several customers reported receiving old or unsatisfactory food, with complaints about freshness and portion sizes.
Cleanliness
While some customers praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.
Staffing Issues
Multiple reviews mentioned long wait times due to insufficient staff, with only one employee working during busy hours.
Order Accuracy
There were complaints about incorrect orders and staff not being knowledgeable about menu items.
- SSSamantha SanchezNov 14, 20251.0The lady taking orders is super rude . Always having an attitude changing extra she charge me $4 more for more chicken when online says $2 super unprofessional . I been there a couple times and they also don’t let you use the restroom until you order which is so stupid. Please make a change manger or whoever is the owner
- JHJustin HamiltonSep 9, 20251.0Very old produce being served.. Please make sure to have fresh food daily. I work hard for my money to have to pay for slop for lunch on a 30 min break. Please do something about it
- JJJeff J (Jeffjithin)Aug 25, 20251.0The man and woman who work here are very unprofessional and rude. If they own this place, please consider improving their customer service skills. If someone else owns this establishment, I suggest training your employees on proper behavior and how to provide good customer service. I do not recommend this place.
- ATAdrienne TaylorJul 1, 20251.0Rude as hell! Don’t go in fat tortas don’t wanna be there!!! would have left a tip. Will go to the one further up folks much nicer
- BMBen MbongJun 19, 20251.0Very rude employee. They put 3 slices of tomatoes and cucumbers on my bread. When I asked for more, they asked me to pay extra. . Omg Stay away from here
Frequently Asked Questions About Subway
What is the address of Subway at 5242 Hollister in Houston?
Subway is located at 5242 Hollister, Harris, Houston, TX 77040, United States.
What are the operating hours of this Subway restaurant?
The Subway at 5242 Hollister is open every day from 9:00 AM to 9:00 PM.
What meal options are available at Subway 5242 Hollister?
They serve breakfast, lunch, and dinner with menu items including Footlongs, 6” sandwiches, wraps, salads, and cookies.
Does Subway at 5242 Hollister offer pickup and delivery services?
Yes, they provide in-store pickup and delivery options for customer convenience.
Can customers dine in at this Subway location?
Yes, this Subway restaurant offers dine-in services in addition to takeout and delivery.
Does this Subway location provide catering services?
Yes, catering services are available to assist with your event needs.
Where can I view the menu and place orders online for Subway at 5242 Hollister?
You can view the menu and order online at https://subway.com/en-us/restaurant/60552-0/menu/
Is there a grocery store near this Subway for convenient shopping?
Yes, Pinemont Grocery, a grocery and health food store, is nearby for your shopping needs.
Are there any medical facilities close to Subway at 5242 Hollister?
Yes, NW Surgery and Premier Primary Care are nearby medical providers for any healthcare needs.
What entertainment options are available near Subway at 5242 Hollister?
You can visit KT Events Houston, a bar and dance club, or The Getaway Place, a lounge and amusement park, nearby for entertainment before or after your meal.