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Subway

3.6
(236 reviews)

Business Details

5242 Hollister, Houston, TX
77040, United States
(713) 934-0225
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5242 Hollister brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5242 Hollister, Houston, TX
77040, United States

Hours

Reviews

3.6
236 reviews
5 stars
108
4 stars
40
3 stars
30
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including old produce and incorrect orders, while some praised the freshness and taste of the food.

Cleanliness

The cleanliness of the establishment received mixed feedback, with some customers noting it was clean, while others reported dirty tables and unsanitary conditions.

Staffing Issues

Many reviews mentioned long wait times due to insufficient staffing, with customers expressing frustration over the lack of employees during busy hours.
  • DN
    David Neidlinger
    Jan 29, 2026
    1.0
    Yep they are, I ordered online and happened to get there before it was finished seeing them adding a sauce I did not want told them I unchecked that in the app add chose an other the manager Reyna told me it comes with that I said I am checked it can't you just make me another one she said no and so did he so I was forced to take it cuz I already paid for it online horrible customer service and Her being the manager I thought she would be able to fix well she's just unhospitable as he was. So they either own that franchise or they don't care about their jobs
  • KL
    Kayla Love
    Jan 6, 2026
    5.0
    Great
  • CC
    Corbin Cooper
    Jan 3, 2026
    5.0
    Cam is the best She is , all business and friendly as well.. My sandwich was made beautifully with attention to detail... Great service
  • RG
    Rosario Gallegos
    Dec 23, 2025
    5.0
    It’s a good place good food everything it’s clean the workers are nice and sweat
  • SS
    Samantha Sanchez
    Nov 14, 2025
    1.0
    The lady taking orders is super rude . Always having an attitude changing extra she charge me $4 more for more chicken when online says $2 super unprofessional . I been there a couple times and they also don’t let you use the restroom until you order which is so stupid. Please make a change manger or whoever is the owner

Frequently Asked Questions About Subway

What is the address of Subway at 5242 Hollister in Houston?

Subway is located at 5242 Hollister, Harris, Houston, TX 77040, United States.

What are the operating hours of this Subway restaurant?

The Subway at 5242 Hollister is open every day from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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