Subway

3.6
194 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 15327 Gulf Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15327 Gulf Freeway, Houston, TX
77034, United States

Hours

Reviews

3.6
194 reviews
5 stars
100
4 stars
26
3 stars
11
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient staff, particularly highlighting individuals like Zariah and KoKo for their exceptional service. However, there were also reports of rude and unprofessional behavior from some employees.

Cleanliness

The store was frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Food Quality

While several reviews noted fresh and tasty sandwiches, there were complaints about stale ingredients and poor food preparation, leading to inconsistent experiences.

Management Issues

Some customers expressed dissatisfaction with management practices, including policies that seemed to prioritize profit over customer satisfaction, and a lack of responsiveness to service complaints.

Inconsistent Experience

Overall, experiences varied widely, with some customers having great visits while others reported terrible service and food quality, indicating a need for improved consistency.
  • KN
    Keri Nixon
    Oct 27, 2025
    5.0
    The staff at this Subway is always friendly and as efficient as possible. They do make a beautiful sandwich! I recently had the opportunity to do a medium size catering order with them. The order was verified prior and ready on time and absolutely perfect! The store is very clean and well lit. It's comfortable.
  • LL
    lani
    Oct 26, 2025
    5.0
    The two ladies that work in here are very funny and make you feel welcome, they move very quickly and pay close attention to detail. Made my sandwich so good owner should stop in and see how wonderful they are, they definitely need a raise!!! My new favorite location. Also not to mention the cleanliness and freshness of the food definitely great workers owner lucky to have these ladies as workers!
  • KA
    Kimberly Aguilar
    Oct 3, 2025
    5.0
    The two girls that work here are very amazing move fast and efficiently and have wonderful customer service I went to Clearlake store by Walgreens and they had terrible service the lady was rude and rushing definitely recommend this location this my new go to!
  • JM
    Just Me
    Oct 3, 2025
    5.0
    My experience today was amazing Zariah & KoKo have great customer service such a friendly and kind staff , the store was very clean my sandwich was made just like I wanted I will be back for sure , I had a bad experience at the store on clear lake food was old .
  • KB
    Katheryn Bernal
    Oct 3, 2025
    5.0
    I was out of town and they were really wonderful people very welcoming!! All of them , they definitely deserve a raise , love that they explain the way their store works without being rude !

Frequently Asked Questions About Subway

Where is this Subway location situated?

This Subway is located at 15327 Gulf Freeway, Suite H, Houston, TX 77034 in Harris sublocality.

What are the operating hours of this Subway restaurant?

The restaurant is open every day from 8:00 AM to 9:00 PM.