Subway

4.0
324 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 12710 W. Lake Houston Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12710 W. Lake Houston Pkwy, Houston, TX
77044, United States

Hours

Reviews

4.0
324 reviews
5 stars
198
4 stars
41
3 stars
21
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their friendliness and attentiveness, while others were reported as rude and unhelpful.

Food Quality

Inconsistent food quality; while some customers enjoyed fresh and well-prepared sandwiches, others complained about stale bread and poorly made orders.

Cleanliness

Generally positive feedback on cleanliness, with many customers noting a clean environment.

Order Accuracy

Frequent issues with order accuracy and availability of menu items, leading to customer dissatisfaction.

Staff Attitude

Staff attitude varies significantly; some employees are described as kind and accommodating, while others are reported to be rude and dismissive.
  • NM
    Nomi Malone
    Nov 15, 2025
    3.0
    All I’m gonna say is you never know who’s watching it always remember to wash your hands after looking at your cell phone or doing anything else in the store before making someone sandwich Overall, I cannot complain the gentleman fixing my sandwich exactly the way I wanted it without complaining. I will return again to this subway for a higher rating but for now l can only give 3 star.
  • PG
    Pedro Galvan
    Nov 3, 2025
    2.0
    Order was placed early then got call that they didn't have the bread after the order was supposed to be ready. Makes zero sense.
  • GG
    Geuomai
    Oct 14, 2025
    1.0
    Do not eat here unless you want to pay double for a sub. The cashier over charged me and would not refund me. Worst Subway ever!
  • EC
    Emmely Contreras
    Aug 6, 2025
    5.0
    The kind lady with the glasses that took my order was so patient and understanding. I would definitely recommend this location to others.
  • RR
    Rolando Aguilar Rovira
    Aug 5, 2025
    1.0
    Terrible service, made the order online 30 minutes ahead, headed over to the shop and order wasn’t made yet, customers kept coming in and they kept getting their orders first, during this I asked for a water cup and they denied that. Sadly this is not the first time this delayed has happened Terrible service…..

Frequently Asked Questions About Subway

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.

What are the opening hours for Subway in Summerwood Village?

Subway is open every day from 8:00 AM to 11:00 PM.