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Subway

4.1
(353 reviews)

Business Details

(281) 454-6700
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 12710 W. Lake Houston Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12710 W. Lake Houston Pkwy, Houston, TX
77044, United States

Hours

Reviews

4.1
353 reviews
5 stars
224
4 stars
42
3 stars
21
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were criticized for rudeness and poor attitude.

Food Quality

Several customers reported issues with food quality, including stale bread and insufficient ingredients, while others praised the freshness and taste of their sandwiches.

Cleanliness

The store's cleanliness received positive remarks from many customers, although there were complaints about unsanitary practices, such as not changing gloves.

Staff Attitude

There are significant concerns regarding staff attitude, with multiple reviews highlighting instances of rudeness and lack of professionalism from certain employees.
  • PN
    Princess Newman
    Feb 10, 2026
    5.0
    The best staff ever
  • LP
    Leonardo Pragediz
    Feb 5, 2026
    5.0
    Great customer service.
  • TM
    Trucking Mc
    Jan 22, 2026
    2.0
    Tuve una experiencia súper desagradable pues la dependiente que casualmente es latina como yo fue muy arrogante y falta de ética al decir que ellos no agarran billetes de 100 dólares en el lugar porque les han dado falsos o sea literalmente me dijo en la cara que el mío podía ser falso le respondí que pongan un letrero o busquen medidas para comprobar los billetes , se puso a discutir conmigo y mi familiar es muy arrogante, por cierto mi hermana que andaba conmigo hasta perdió el apetito de tanta impotencia porque al final lo tuvieron que cambiar pero de muy mala gana , espero que se tomen medidas para que no pase otra situación como esta una persona como ella no debería trabajar directamente con clientes .
  • GG
    GlitterGoddess
    Jan 20, 2026
    5.0
    Candace was sooooo AMAZING!! She has the best costumer service I’ve received at Subway. Please keep her. She has a warm smile and is very personable! I will definitely be back.
  • CG
    Cristian Gurrusquieta
    Jan 16, 2026
    5.0
    great service

Frequently Asked Questions About Subway

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.

What are the opening hours for Subway in Summerwood Village?

Subway is open every day from 8:00 AM to 11:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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