Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 14515 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
167 reviews
5 stars
64
4 stars
31
3 stars
21
2 stars
8
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor service and lack of communication.
Food Freshness
Many reviews mentioned spoiled or unappetizing food, particularly vegetables, leading to dissatisfaction with the quality of the sandwiches.
Cleanliness Issues
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, which contributed to a negative dining experience.
Order Accuracy
Customers frequently complained about incorrect orders, including missing items and poorly made sandwiches, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted instances of fresh food and clean locations.
- DCDAPHNEY CHANEYNov 20, 20251.0I wish I had read the reviews before going. It was a last-minute decision. I haven't been to a Subway in years. The veggies were all spoiled. It totally ruined my sandwich. I can't even reach a manager by phone!!
- SVSasidhar VarmaNov 19, 20251.0I had a terrible experience at this store and will never return. Their service was terrible, and the subs they make are not even edible.
- JRJorge RodriguezNov 7, 20251.0This is the second time I've been to this location and I won't be coming back (very disappointed). The first time, I went in to pick up my order and the girl who was working saw me and continued talking to her coworker. Finally, I told her the name of my order and she gave it to me; she was somewhat polite. The second time, I arrived at this location to pick up my order and the guy who was working left me waiting for a while (I assumed he was busy), and then he asked me the name of my order. When he handed me my order, he literally threw the bag at me. What kind of service is that? Or where is his manners? Both times I've been to this location, I didn't leave a tip (I usually always leave cash) for the same reason: the service leaves a lot to be desired. I've switched locations because the people at Subway are always so unfriendly 😡
- DMDaniel MolinaNov 6, 20251.0Son las 8:28 de la noche dicen que cierran a las 9:00pm no hay nadie absolutamente nadie estuve 10 minutos aquí esperando grité y nada
- RBRachel BallmanOct 13, 20251.0Cane in after walking the trail. Bathroom out of order. Rude workers. Food was typical subway so no complaints on the food.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway is located at 14515 Katy Freeway, Suite 200, Golden Oak Retail Center, Houston, TX 77079.
What are the operating hours of the Subway at Golden Oak Retail Center?
The restaurant is open every day from 8:00 AM to 9:00 PM.
Does this Subway offer delivery and in-store pickup services?
Yes, customers can choose in-store pickup or delivery for their orders.
Can I dine in at the Subway located at 14515 Katy Freeway?
Yes, this Subway restaurant serves dine-in customers.
Does this Subway provide catering services?
Yes, catering services are available to assist with your event needs.
What meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner daily.
How can I view the menu or order online from this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/44916-0/menu/
Are there any nearby restaurants I can visit alongside Subway at Golden Oak Retail Center?
Yes, nearby options include Salata for salads and soups, Pinchy's Tacos for Mexican fast food, and Lomonte's Italian Restaurant for Italian cuisine.
What local services are available near this Subway that might help during a visit?
Nearby services include the Houston Fleetwood Post Office for mail and Wells Fargo Bank for financial needs, both conveniently accessible from Golden Oak Retail Center.
What are some entertainment or wellness places near the Subway restaurant?
You can visit the Muir Fine Arts Gallery for art lovers or relax at My Spa Lounge located nearby at Golden Oak Retail Center.