Brand Certified
Subway
3.4(174 reviews)
Certified by Subway • Feb 22, 2026
Business Details
14515 Katy Freeway, Houston, TX
77079, United States
Certified by Subway • Feb 22, 2026
(281) 293-9099
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 14515 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.4
174 reviews
5 stars
66
4 stars
31
3 stars
22
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and mistakes with orders.
Food Freshness
Many reviews highlighted issues with food freshness, including spoiled vegetables and improperly made sandwiches.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.
Staff Communication
Several reviews mentioned language barriers and staff's inability to communicate effectively with customers.
Mixed Experiences
Some customers had positive experiences with specific employees, but overall feedback was largely negative.
- BCBriana Culver3 days ago1.0i just watched the woman who was making my sub go towards the back of the store with a broom in hand and came back to finish making my sub without changing her gloves. disgusting.
- JRJD RyderFeb 13, 20262.0I placed a pickup order at this location, via the Subway app, TWO times in the past week. The first time the Pre-paid order (one footlong) was late for pickup over 10 mins. When I arrived one other person was waiting for a pickup and two customers were inside, so I figured it was a one off situation - since the store was "busy". The second time, I placed the same pre-paid order (one footlong) and when I arrived there was no one in the store and the order had not even been made. This was over 20 mins after the pickup time. No explanation of the delay was offered and i was made to feel I was annoying the employee by ASKING for my order. If the order is not going to be made until arrival then this info should be explained to the customer in advance. There are too many other locations and I am considering making another location my primary pickup spot.
- NHNushrat HumairaFeb 6, 20263.0Quite clean compared to most subways I have been to, the downside was the server’s/ staff’s inability to communicate, she hardly understood what I said and I didn’t either. Luckily I could use gestures to at least get a sandwich made.
- LCLuis ChiapasFeb 5, 20265.0Andres and patty are great employees here at this establishment. They provided me with excellent service that I could never forget. Friendly faces with great smiles with fresh food. 10/10 will come back again. :)
- FBFabiola BrandtFeb 4, 20261.0Horrible service. The sandwich was poorly made, and the staff’s communication was terrible. I arrived around 3:30 pm today and the experience was extremely disappointing. First and last time coming here.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway is located at 14515 Katy Freeway, Suite 200, Golden Oak Retail Center, Houston, TX 77079.
What are the operating hours of the Subway at Golden Oak Retail Center?
The restaurant is open every day from 8:00 AM to 9:00 PM.
Does this Subway offer delivery and in-store pickup services?
Yes, customers can choose in-store pickup or delivery for their orders.
Can I dine in at the Subway located at 14515 Katy Freeway?
Yes, this Subway restaurant serves dine-in customers.
Does this Subway provide catering services?
Yes, catering services are available to assist with your event needs.
What meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner daily.
How can I view the menu or order online from this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/44916-0/menu/
Are there any nearby restaurants I can visit alongside Subway at Golden Oak Retail Center?
Yes, nearby options include Salata for salads and soups, Pinchy's Tacos for Mexican fast food, and Lomonte's Italian Restaurant for Italian cuisine.
What local services are available near this Subway that might help during a visit?
Nearby services include the Houston Fleetwood Post Office for mail and Wells Fargo Bank for financial needs, both conveniently accessible from Golden Oak Retail Center.
What are some entertainment or wellness places near the Subway restaurant?
You can visit the Muir Fine Arts Gallery for art lovers or relax at My Spa Lounge located nearby at Golden Oak Retail Center.
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