Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 17111 Westheimer Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and poor attitude.
Food Quality
Many customers appreciate the freshness and quality of the food, although there are complaints about portion sizes and missing ingredients.
Cleanliness
The cleanliness of the location is generally noted positively, but there are instances of dirty tables and unsanitary practices reported.
Staffing Issues
Several reviews mention understaffing and slow service, particularly during busy hours, leading to frustration among customers.
Language Barrier
A recurring issue is the language barrier with some staff, which has led to misunderstandings and poor service experiences.
RL
Robert Almaguer Leyva
Feb 18, 2026
5.0
That cookies were excellent
LO
Lauren O
Feb 4, 2026
5.0
Friendly. Fast pace. Taste great
AD
Anthony Davis
Jan 17, 2026
5.0
Nice customer service, from Julian
EU
Eseose U.
Jan 7, 2026
5.0
They are especially kind!
CG
Catherine Gonzalez
Dec 11, 2025
4.0
Always a pleasant experience with us when we just want a sandwich or even a healthy snack 😋