Subway

3.7
209 reviews
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Business Details

17111 Westheimer Rd, Houston, TX
77082, United States
(281) 265-5353
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 17111 Westheimer Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17111 Westheimer Rd, Houston, TX
77082, United States

Hours

Reviews

3.7
209 reviews
5 stars
119
4 stars
18
3 stars
15
2 stars
11
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.

Cleanliness

The cleanliness of the location is noted positively by some customers, while others report dirty tables and unsanitary conditions.

Food Quality

Food quality is generally viewed positively, with fresh ingredients mentioned, but there are complaints about incorrect orders and insufficient portions.

Staffing Issues

Many reviews highlight understaffing and slow service, with some customers expressing frustration over long wait times and lack of attention from employees.

Language Barrier

Several customers noted difficulties due to language barriers, impacting communication and service quality.
  • XX
    XxkarlaxX
    6 days ago
    5.0
    Buena comida y servicio!!
  • SS
    SPAM
    6 days ago
    5.0
    THE FOOD WAS SUPERRR GOOD
  • JJ
    Jas
    Oct 30, 2025
    5.0
    Martha was very polite and sweet. I will be coming back definitely. Place was clean and customer service amazing!
  • MA
    Mike Abraham
    Oct 20, 2025
    5.0
    Masiel was super amazing, kind, genuine , and helpful to me and everyone I saw ahead of me. She’s really make this place turn around. Thanks Masiel for everything. Wish the world had more great people like you
  • CV
    Christina Vasquez
    Oct 5, 2025
    1.0
    I placed an online order for these subs. I went in there to pick it up. I asked the gentleman if they didnt add honey mustard and BBQ sauce to the sub. I did explain to him that I had a previous order at another subway and asked for no mayo. I bit into it and it had mayo. Didn't even eat it. He looked at me and said I did add BBQ sauce. I did tell him that on the order I removed the honey mustard and BBQ sauce. He looked at me super annoyed. He was like but its a BBQ sub, yes I get that. Its a honey mustard BBQ sub. If both sauces are asked to be removed why only add BBQ sauce. Make it make sense. I asked politely if he could please remake it? And he did. I watched him closely make it. He did say next time don't order it like that. So then I asked him how would I order it then just for the rotisserie style chicken? And he said I don't know. That's the only way to get rotisserie style chicken mind you. Got my sandwich and left. Next time please read the instructions and do better. Trust me when I say I was nice and polite when I asked him about it. After I asked him, he was annoyed.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 17111 Westheimer Rd, Crestwater Shopping Center, Houston, TX 77082.

What are the operating hours of this Subway location?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.