Subway

3.2
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 250 Patton brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
250 Patton, Houston, TX
77009, United States

Hours

Reviews

3.2
202 reviews
5 stars
78
4 stars
25
3 stars
21
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions and dirty environments.

Inventory Issues

Multiple reviews mention the store frequently running out of ingredients and toppings, leading to customer dissatisfaction.

Management

There are concerns about management practices, with some praising new management for improvements, while others criticize previous management for poor service.

Closing Hours

Several customers expressed frustration over the store closing earlier than advertised, impacting their ability to place orders.
  • JS
    Johnny Stoltenborg
    4 days ago
    1.0
    I usually don’t leave bad reviews, but my recent visit to Subway was really frustrating. The ingredients didn’t taste fresh, and the veggies looked like they had been sitting out for a while. My sandwich was put together carelessly, with uneven portions and a soggy mess by the time I sat down. Service wasn’t great either. The staff seemed rushed and uninterested, and I felt like I was inconveniencing them just by ordering. For the price, I expected something a lot better—especially since there are so many other places that offer fresher and better-tasting options. Overall, I left disappointed and don’t plan on returning anytime soon.
  • RL
    Roberto Loredo
    Oct 20, 2025
    5.0
    Good customer service.
  • GD
    Gina Dee
    Sep 3, 2025
    5.0
    This is my go to Subway. Everything is so CLEAN and ORGANIZED! Great customer service from the employees and the manager Lili is very sweet and professional. If your in the area, this is the subway to stop by in. And btw, for the person who took the time to mention an employee's skin condition on a google review, get a life. These are workers just trying to making a living. Why make it harder for them?
  • EM
    Evelyn Martínez
    Aug 5, 2025
    1.0
    I want to start by saying that I feel bad for the employee, as I could see she was dealing with some really bad eczema on her hands. However, I couldn’t help but feel concerned about the food handling. She was wearing very thin gloves that didn’t seem like they provided much protection, and the place itself didn’t look very clean, which made me hesitant. Additionally, her uniform appeared to have dandruff, which just added to my concerns about hygiene overall. I really think that with the right precautions, like thicker gloves and a bit more focus on cleanliness, the experience could have been much better. I understand that people can’t always control health issues like eczema, but I do think proper hygiene measures need to be in place, especially when handling food. I hope the staff can get the support they need to ensure both their health and the customers’ safety.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 250 Patton #A, Harris, Houston, TX 77009, in The Plaza Santa Maria.

What are the opening hours of this Subway location?

This Subway is open Monday through Friday from 9:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 8:00 PM.